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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 54 reviewers.
Rated 5 out of 5 by Bee Tumblers Love the Bee tumblers , they have a nice feel to them and look great on the table. I plan to order the other glasses in this line also. March 28, 2012
Rated 5 out of 5 by Sturdy glasses I purchased the Bee Tumblers one-because my mother's name is Bea; two-they are the emblem of Napoleon and I'm a Napoleon freak; and three - because our bees are endangered and these tumblers remind me to be vigilant about nature and our environment. January 8, 2012
Rated 5 out of 5 by This product was all that I expected and more. I have wanted these glasses for a long time and when they went on sale I just had to get them for myself. I used them over the holidays and everyone just loved them. They are the perfect weight and the glass itself has perfect clear color. I plan to buy some for my daughter. January 2, 2012
Rated 5 out of 5 by Beautiful I love the bee tumblers! They are simple, elegant and functional. December 31, 2011
Rated 5 out of 5 by "BEE HAPPY" I gave these as a gift to a friend who likes bees. She said she loves them & uses them daily because they are attractive, sturdy, & dishwasher friendly. December 28, 2011
Rated 5 out of 5 by Love them. Nice, heavy, quality glasses. The glasses are a nice quality. Love the classic french design and feel of the weight of the glasses. October 31, 2011
Rated 5 out of 5 by Unique, beautiful These glasses are made of a thick, sturdy glass. They feel really good in your hand and look great. Have gotten several compliments! Very happy with this purchase. October 29, 2011
Rated 5 out of 5 by Bee Tumblers These are very pretty, well made glasses that you can use everyday. I love the sophisticated bee motif for a little something different. I would highly recommend getting these! October 28, 2011
Rated 5 out of 5 by lizard I really like the wait and balance of the glasses. Their size 10 ounces was questionable for me,but not now that I have them. I find it to be a good size.Everybodys oversizing drinks anyway. October 16, 2011
Rated 4 out of 5 by Very nice looking. In gen, i am happy with them. Nice looking and sturdy. But they do have a seam down one side which i didn't see in the photo, and they are a bit heavier than i would have wished. October 1, 2011
Rated 5 out of 5 by Bee Glasses are beautiful I have been wanting these glasses for years.... so glad they finally went on sale, and I had a place for them. I love the sturdiness for being on the boat. They have gotten knocked around and no breakage! September 9, 2011
Rated 5 out of 5 by Very nice casual glasses. I love my bee champagne glasses!! They're perfect for outdoors or anywhere. September 3, 2011
Rated 4 out of 5 by This product has many uses. Smaller than image in catalogue, but pretty. Bought for a gift. September 3, 2011
Rated 5 out of 5 by As pretty as they look! Just got these glasses for a party and they are beautiful!!! Everyone wanted to know where I got them! August 15, 2011
Rated 5 out of 5 by Love this glassware ! So pleased with the quality! Just what I wanted ! Perfect for casual dining ! April 29, 2011
Rated 5 out of 5 by Nice for company and durable for everyday use I purchased these some time ago and found that we reach for these all the time. I've added additional sizes. They are really durable and comfortable in your hand. They sit securely and don't tip. They are nice enough for company but durable enough for everyday. I'm really happy with them and they look cute in my glass front cupboard. April 27, 2011
Rated 5 out of 5 by The bees' knees! These sturdy, attractive glasses are easy to hold - the bees help you grab the glass, which makes them good for young, old & in between. As to style, they mix with all my dishes... and make me feel I'm in a villa in Provence or Tuscany when we dine on the deck... with no long trip in a tiny airline seat required. April 10, 2011
Rated 5 out of 5 by Bee Happy We love the casual elegance of the Bee Glassware. We renovated our kitchen and dining room recently and in addition to new appliances, we got new rugs, dishes and glassware from Ballard Designs. We are enjoying all of our new products. They are very pretty, of good quality and reasonably priced. April 3, 2011
Rated 5 out of 5 by Cute, heavy-duty everyday glasses I ordered these glasses because I was looking for something durable and unique that could be used each day. These glasses fit that bill. They are heavy-duty glass and the raised bees add a nice touch. April 3, 2011
Rated 5 out of 5 by Bee Glassware I love the Bee Glassware I purchased from Ballard Designs. I can't wait to add to my collection with all the other sizes! March 16, 2011
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Product:BG066-Bee Glassware Collection

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