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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Bee Stand 4.8 5 207 207
Cute, practical, and strong. This is my first purchase from Ballard, a pair of stools for my child to use (with supervision). This helps boost him up onto the daybed, stand by my desk to color or at his chalkboard to draw. It is petite enough for my two year old to sit, stand, or even carry; this is strong enough to support an adult (I stood on it). The stools are as described in finish and dimensions, the plus is that it fits into my office decor. Thank you for a wonderful product and service. September 29, 2011
nice stand I use it to hold a stack of books under a vase. Looks good. March 22, 2012
Wonderful carved design This stool is absolutely adorable!! A great addition to any room in your house. March 12, 2012
Wonderful Stand! I was so surprised of the quality and detail of the bee stand when it was delivered. Packaged very well, very sturdy and made to last. Its a wonderful piece to add to my new home! Thank you Ballard Designs! February 2, 2012
Love it! I have a small apartment in New York City. The stool tucks under a chair and is perfect to hold books and a cup of coffee when needed. February 24, 2012
Exemplary quality Its the perfect height beside my bath tub. I keep magazines on it. March 11, 2012
Love it! This bee stand is well made and sturdy. I was looking for a small stool that was unique. This is it!!! February 22, 2012
I absolutely love my little Bee Stool! I love my new stool! It was very well packed for shipping and was exactly what I expected. Thank you Ballard Designs for offering this unique little stool that just adds a little something extra to the room. There are times when I have to sit my daughter down in front me by the sofa to brush her hair and the stool is the perfect height! Love it! Buy yourself a little Bee Stool. You won't be sorry. :o) September 30, 2011
Great looking & durable My 5 year old has worn out so many stools in the kitchen, but the bee stool has proven indestructable so far. It is really cute and doesn't take up much space. It also gives me a nice boost when I am trying to reach something on the top shelves of the cabinets. It can also be easily carried into the den and serve as a seat/end table when we have other people over. September 30, 2011
Very useful! The perfect little stool for my husbands drink next to his side of the couch. Love it! December 31, 2011
Very Useful We love this stool. It is very stylish and looks nice in the our living room. It is great for entertaining; adults can sit on it or put drinks on it. We have 2 young children and they love to sit on it in the living room, stand on it in the kitchen to reach the counter, and take it from room to room. This is a very versatile and useful piece. July 23, 2011
Worth the Wait I waited 3 months for this stool to arrive. It was worth the wait. The stool is as shown in the picture. A very sweet little stool that fit perfectly. My son is especially find of it. Well constructed and just perfect right out of the box. Happy with my purchase! September 18, 2011
A lovely addition to any room I love the Bee Stool. It fits in just about anywhere. I have it in my living room. Sometimes it is beside my easy chair and sometimes I park it in front of another chair as a foot stool. I think it is whimsical. It doesn't leave any marks on the carpeting. I may just purchase another. July 1, 2011
A quality piece! Well crafted! Fun! I first purchased the bee stool as a gift for my sister. It was a hit! When I saw how great it looked in her home, I had to have one too. It is a quality piece, well crafted and just plain fun. It always gets noticed in my house and complimented. Always! July 20, 2011
Bee stool Love it! Sturdy! I was drawn to it since I collect bee items but try only to get good quality ones - great bee pattern! Multiple uses! October 2, 2011
I would buy the bee stool again! I love the bee stool! It's a fun piece in our living room. It sits near a chair, a handy spot for a glass or the mail. September 30, 2011
I am enjoying this little stool. It was worth waiting for...it looks very nice beside my fireplace. Well made and unique, love it. October 2, 2011
cutest piece ever! this piece is just adorable. i totally agree with the other reviewers that it just has SO many uses and the price is fantastic!! September 6, 2011
Absolutely Adorable I purchased this Bee Stool to put into my guest bathroom for our younger, shorter guests. Not only is it perfect for my 5 year old niece to reach the sink, it is also an unexpected and visually delightful design element. A wonderful alternative to a "regular" stool! May 24, 2011
Okay Cute. But expensive for what you get. And was not made in USA September 18, 2011
Nice looking and very sueful This Bee Stool is just what I expected it to be. I wanted it to use in my powder room for my grandchildren to stand on to wash their hands. Not only is it accomplishing our needs, but it also looks very nice. We all love it! May 22, 2011
Too cute! Just perfect for what I needed. I use it as a footstool, or as a place to set a drink. I needed something small, and this is just right. May 21, 2011
Great little stool! Love this bee stool! Not as dark as I thought it would be, but still a nice accessory. May 21, 2011
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