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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 289 reviewers.
Rated 5 out of 5 by Parisienne Shabby Chic This is a great step stool for me as I am considered petite in stature. I have always needed help in reaching the top shelves in my kitchen cabinets. Since my decor is Parisienne Shabby Chic, this stool was a perfect addition to my kitchen. It represents the royal insignia in Nepolean's reign. February 6, 2013
Rated 5 out of 5 by Delightful little stool Sturdy, warm and inviting. Attracts lots of compliments. I bought two when they were on sale and then bought one more later for full price. Many uses for this little guy. I would like to have one in each room just because I enjoy looking at it. February 6, 2013
Rated 5 out of 5 by Sweet Bee Stand Having my eye on this sweet little stand/stool for over a year, I finally decided I would find *some* place for it. It didn't hurt that I got it on sale either. ;) It's made well and is just as detailed and sweet as in the picture. I have set it on the floor in our great room by a long library table for now. The contrast of the two pieces of wood furniture is nice, and I like seeing it as I walk in the room. February 6, 2013
Rated 4 out of 5 by This product is sturdy The bee stool is just perfect to use in my kitchen to reach for things in my cabinets. February 4, 2013
Rated 4 out of 5 by handy to have in the kitchen as well as being decorative Since I am vertically challenged reaching the top shelf of my cupboards is becoming more difficult as I age. I ordered the bee step stool because I thought it would add a dressed up look as well as being useful and so far I have been able to get those things that in the past have been unreachable. The stool is sturdy and the top is large enough to feel balanced when I step on it. It will also be useful when grandkids come to visit and we will be cooking together.. January 23, 2013
Rated 5 out of 5 by Good value This was as described, a perfect (small) size for a powder room where little kids sometimes need help reaching the sink, and inexpensive. Had to wait a little for it, but happy with the purchase once it arrived. January 23, 2013
Rated 5 out of 5 by Bzzzz...perfect! Wonderful little stool! The perfect accent piece I was looking for and very sturdy as well. January 22, 2013
Rated 4 out of 5 by Wonderful, although bee carving not as pronounced as pictured. I thoroughly enjoy the new bee stand. It's height is ideal for rocking in my chair in front of the fire. I have had several compliments on my stand already. Maybe due to photography lighting, the picture of the bee stand does not truly reflect the stand. The figure is not as pronounced as shown in magazine or on-line and is much darker. January 21, 2013
Rated 5 out of 5 by Love it! I love the bee stand. Very cute and sturdy. Just a fun little piece to have. I had to wait a couple of months to get it but it was worth the wait. January 20, 2013
Rated 5 out of 5 by Perfect little step stool. Perfect little step stool to reach the top shelves of my new kitchen cabinets. It's very sturdy. January 19, 2013
Rated 5 out of 5 by Great accent stand for the kitchen I love my little stand. It is not to large or high where I have to worry about finding a place for it. It fits nice and snug in the corner of the kitchen and is very useful for those slightly high places. The wood is very sturdy and the carved detail is really done well. Great choice and I am glad I waited for it!! January 18, 2013
Rated 4 out of 5 by Not exactly as pictured in catalog. Product is much darker than pictured in catalog. Also, I wanted it for a footstool which is not a use indicated in the catalog for the product. However, on the box it does say footstool. January 18, 2013
Rated 5 out of 5 by Great quality at a great price! I had to wait quite a while for this item, but it was well worth the wait. I bought it to use in my kitchen where I have 42" cabinets and always need to pull out a stool to put my dishes away. I'm excited to have something that I no longer have to hide. My bee stand sits proudly in the corner of my kitchen. LOVE IT!!!!! January 18, 2013
Rated 5 out of 5 by So cute and sturdy! Just a cute little stool to sit in the corner of our office in front of the book shelves. Tiny, but mighty! Can definitely be used as a step stool. January 18, 2013
Rated 5 out of 5 by such a perfect little filler love this stool in the corner of my kitchen. is a perfect little touch to warm the room up. plus it is really cute! January 18, 2013
Rated 4 out of 5 by well made stool Beautiful craftsmanship, well made; I love it, but wish it was a little taller. January 18, 2013
Rated 5 out of 5 by Cute little stool! Very cute and sturdy little stool. Looks perfect in my kitchen and great for reaching those too high items. January 18, 2013
Rated 5 out of 5 by Perfect for so many uses I had ordered three of these stools while they were on special and had to wait three months to get them, but they were worth the wait. Originally I had thought that my two granddaughters (4 & 5) would use them about the house and they do on occasion... However, I have found that it's the adults that use them the most; for foot stools, seating and even end tables when they're lounging on the floor. The stools are very sturdy, well made and all of them are the same color finish. January 18, 2013
Rated 5 out of 5 by Perfect accessory It took awhile to get this product because it was backordered but when it finally arrived I was "beeyond" excited! I feel like I need a couple more around the house! January 18, 2013
Rated 4 out of 5 by cute it is tiny. makes a good foot rest for a chair. I love the bee design. January 18, 2013
Rated 5 out of 5 by Bee Stand My Bee stand was on back order and I am so happy I waited to receive it. The structure is sturdy and the wood finish is simply beautiful. The Bee carving is very evident and I just can't be more pleased with the "whole" product. I have used it in my laundry room and kitchen as a easy step up; by my fireplace as an extra seat to be closer to the fire and also a step up for the little ones at the sink. I am sure there are more uses and I know I will enjoy it for many years to come. Thank you. January 18, 2013
Rated 5 out of 5 by Bee-dazzled by this I had to wait months to receive this bee stool. BUT it finally came and is adorable. Well made, looks great in the corner. Well worth the wait and they were kind enough to send me a coupon for next time. Good job guys! January 18, 2013
Rated 5 out of 5 by Solid, great looking and versatile. I bought 3 of these! Gave 1 to my niece and her fiance for Christmas .... they were fighting over who got it and where to put it ... each had their own desired place for it. The 2nd one will go to my nephew and his fiancee for a bridal shower gift, and the 3rd, I am keeping for myself! January 18, 2013
Rated 5 out of 5 by Adorable! I received my stool today and love it! Mine is a little darker than the one shown in the picture, which worked out perfect for my house. The bee design is carved very well and it's a perfect size for my daughter to use as stool. Very pleased! January 11, 2013
Rated 5 out of 5 by Just Perfect! What an adorable, sturdy stool. The quality is excellent and the price couldn't be beat. I purchaed two, one for my powder room and one for my pool house so my nieces can use the sinks. It's the perfect size. Only one caveat, they took almost four months to come in... December 22, 2012
Rated 5 out of 5 by Very nice I really like this little stool. Nice color, size, finish. Pleased with my purchase. November 29, 2012
Rated 5 out of 5 by Perfect size and color Love the detail in this little bee stand. I use it as a footstool, but it is cute just as an accent in the room. November 18, 2012
Rated 5 out of 5 by BZZeautiful A beautiful little carved wooden stand - what a value at a special price of $25! I'm giving mine to my husband, Barry, for Christmas to use as a foot stool. November 14, 2012
Rated 5 out of 5 by Love this stool Not only is this stool practical, it's really cute too, and I love the aged look about it! It reminds me of the little stool my grandmother had that we, the grandchildren, used to help her bake. I ordered this one primarily for my nephews to use when they come to visit, and just the other day my 3-year nephew said, "thank you for getting this stool, it helps me a lot." That made it worth every penny! November 14, 2012
Rated 5 out of 5 by This stand is BEE-utiful! I have enjoyed mine so much - I purchased a second one as a gift! November 13, 2012
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Product:AM873-Bee Stand

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