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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Bee Glassware - Set of 4 4.5 5 35 35
Love these glasses for everyday Second time ordering these glasses I loved them so much I had to order more to use as everyday drinking glasses always get complements very sturdy pretty and comfortable to holdl April 29, 2014
great quality Agree with the other reviewers, these are very attractive and of very good quality. I purchased the large tumblers and plan to get another set of 4. Also I really appreciate that these are made in France (as opposed to China). March 31, 2014
Strong and sturdy, but really pretty with my french decor. Loved the glasses! They are really pretty with a french look - but also heavy and sturdy. August 28, 2013
What not to like Wonderful, whimsical glasses from the world's oldest glass manufacturer. Made in France, heavy and durable. A must own. July 18, 2013
Beautiful Design We loved these glasses - such a lovely design, but the seams were very noticeable, which was a shame. We returned them... May 22, 2013
Bee Glassware---too small These glasses are cute, but way to small for wine glasses!!! At least, they are to small for my crowd. I should have gotten the goblets... May 8, 2013
Very pretty, very summery, and fun! I love this product line. Very summery and very French! Found the wine goblets originally in Paris and carried them carefully home! Happy now to have the dishes without having to pay mailing costs from Europe. Many thanks to Ballard Designs for carrying them. March 28, 2013
Quality is extremely poor The glasses are designed (quality deficient) where each glass has two visible cracks opposite each. The cracks are (according) supposed to be there!!. The cracks are not cracks but fused marks (molded?). What? These are not cheap glasses about 10 bucks a piece. I have never seen quality glasses showing "fused marks". They are unquality. The fused marks should and can be polished out. Since they are heavy glasses (hard to find), we have decided to keep and use them, not for wine or special dinners. However, we will not buy any more. ps. friends have asked why we bought "cracked" glasses. February 6, 2013
Great functionality! Bought them to use as wine glasses, but we use them every day! They are heavy and durable enough that they can be used for all beverages. January 9, 2013
Great glasses Love the quality and design and was adding to some that we already have. My only gripe is that the stickers on the bottom of the wine and water goblets was impossible to remove without the use of lighter fluid!!! So annoying. The other glasses (not the footed ones) had stickers that came right off. Ballard, let the manufacturer know to NOT stick those darn stickers on glass! January 5, 2013
Love the bee glasses Love the bee glasses, would love to order more but they are a little expensive. I look forward to sales and that is how I will get a bigger set together. They are great quality. December 20, 2012
This product is a perfect fit in your hand I really like these glasses, the weight in your hand is substantial, love the bees! Have received compliments on how different they are. August 17, 2012
Love the glasses The glasses arrived in great shape with supurb packaging. The glasses are beautiful and look wonderful on the table. I'm very happy with the purchase and plan to order more. August 15, 2012
Glassware looks like crystal! These glasses are just as described and are beautiful. They look just like expensive crystal! The glasses were received sooner than promised. I purchased these as a gift and they loved them so much, they are buying additional pieces. Thanks for a great product and great service. July 21, 2012
Love these goblets! I couldn't be happier with my bee goblets. They are perfectly weighted and quality is great! I never get tired of the whimsical embossed bee on the side of the goblet. I smile every time I drink from them! Everyone comments favorably when I use them and want to know where they came from. :) July 14, 2012
perfect little glasses These wine glasses are really wonderful - very pretty, nice and heavy, adorable bee design. They are smaller than a typical wine glass and do have a seam on the side but this really goes with the style of glass. They are exactly what I was looking for - rustic French June 8, 2012
Great wine glasses Perfect wine glasses for serving at cocktail parties. May 12, 2012
These glasses are classy The bees on the glassware make these glasses special. The stemware is heavy and beautiful. April 9, 2012
Robinann The glasses are great for any occasion. Use them every day and for guests. Just the right French touch at the table for sparking interesting conversation. February 8, 2012
Great versatile glass! I was served champagne in these at one of our local restaurants and was so delighted to find them in your catalogue! Not only do they serve as champagne flutes, they are perfect for chocolate mousse and parfaits. Best of all: dishwasher safe! February 2, 2012
Unique glassware, heavy but elegant, versatile enough for everyday. Enjoy using these for breakfast juice as well as wine, etc. I was thrilled to find them at Ballard. I have several sizes and love the history behind the Napoleon "bee." They feel very sturdy but not without style. Having them arrive in the French factory packaging is a nice touch. January 28, 2012
Love this glassware! This glassware has everything we were looking for - beautifully shaped, practical weight & density for everyday use and pretty to look at. January 21, 2012
Wonderful product When I received these glasses one was chipped. They immediately sent out a whole new set and I didn't have to return the damaged set. Excellent customer service - Even ask me if I needed faster delivery!!!! Will definitely be ordering more from this company. January 7, 2012
Wanted to love these, but disappointed. I got the goblets and they are cute, but they had the mold lines on either side of the glasses. I thought that looked really odd. I am returning them. They are heavy, but they aren't the quality I expected. January 3, 2012
Heavy glass- would not be easily broken. Bought as a gift and my friend was thrilled when she opened it. Very nice quality and good value. I debated about which size to get, and picked the Champagne flutes to be used as wine glasses and they are perfect. December 20, 2011
Elegant everyday glassware! These glasses are even more beautiful than they look. The glass has a vintage look; the bees add charm, and the weight of the glasses feels good in the hand. They go in the dishwasher easily. We bought eight wine glasses, and they've become become the one we go to most, even for water or other drinks. October 7, 2011
Love, love, love the Bee Glasses! The Bee Glassware is outstanding! I started off my collection with the large and small tumblers, which I requested from my parents last Christmas. I recently added the champagne flutes, dessert dishes, bowls and pitcher to my collection. They make a lovely addition to any table setting and are sturdy. Everyone loves them. I have given them as gifts and have friends and relatives who have started their own collections. Really fun! Dessert plates would be nice:) September 23, 2011
Superb for casual, Provencal-inspired dining. This is the fourth set of bee glasses (different sizes) that I have purchased. They are wonderful for casual dining with Provencal-inspired dinnerware and table linens. September 8, 2011
Pretty, good weight, and size for everyday use. The three different sizes that I purchased have been great. My husband loves the weight and I love the design on each glass. They hold just the right amount of liquid for each size. The smaller size is perfect for our grandchildren to hold. They wash beautifully in the dishwasher. I purchased these for our Tennessee home but think I will get them for our Florida home also. May 9, 2011
Nice and heavy I purchased the Bee Water goblets and really like them with my casual place setting. I looked all over the local department stores and all were the typical-looking water goblets. These had that great Bee design and were nice and substantial feeling in the hands. March 31, 2011
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Product:BG066-Bee Glassware Collection