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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.7 out of 5 by 104 reviewers.
Rated 5 out of 5 by I love how all the shapes have the same Bee design. I love these glasses and the excellent communication and service. provided by Ballard Design. July 20, 2015
Rated 5 out of 5 by Water Goblets I do not liked stemmed glasswater and these seem to be a good compromise. The goblets look nice on my table. July 2, 2015
Rated 5 out of 5 by This Bee glasses are gorgeous. Ballard Designs offer a variety of products for any home and office to have beautiful and unique decor . This Bee glasses make any table elegant, they looked just like the picture in the catalogue. They are great on the table or just entertaining in your family room! The delivery was fast. July 2, 2015
Rated 5 out of 5 by This product has great features. These are beautiful bumbled bee etched mugs. They are very unique in design and make quite a table top conversation. January 1, 2015
Rated 5 out of 5 by thick glass and pretty I first bought these glasses way back in 2008 before a graduation party. When I am entertaining people always tell me how much they like them! November 30, 2014
Rated 5 out of 5 by Pretty glass, love the bees! This glassware is durable and nice looking with casual dinnerware. I won't hesitate to use it with fine china in some circumstances. I think the price was very resonable and love the free shipping. October 9, 2014
Rated 5 out of 5 by Love the weight of these glasses! I love these unique glasses! The extra weight on the bottom make them feel great in your hand! I want more sizes now! September 26, 2014
Rated 5 out of 5 by Beeutiful Glasses Love my bee glasses. Just picked up the wine goblets to go with my other bee glasses. Cutes up the kitchen! August 22, 2014
Rated 1 out of 5 by This product was hard to tell it was a bee. I always saw these glasses and thought how cute they were.My house is French Country and thought they would look cute on my table that I have set all the time. I was very disappointed when they arrived.You could hardly tell that it was a bee unless you got up close. I should of sent them back but,was going to use them the next day. My friends just thought it was some kind of a design but wasn't sure what. July 3, 2014
Rated 5 out of 5 by The Bees Bought as a gift for my daughter who loves "Bee" things. She was very pleased with the quality, etc. June 23, 2014
Rated 5 out of 5 by Large goblets I needed 4 more to complete a set that was starting 4 or 5 years ago. They match perfectly. Nice to know some good things don't change. May 23, 2014
Rated 5 out of 5 by Love these glasses for everyday Second time ordering these glasses I loved them so much I had to order more to use as everyday drinking glasses always get complements very sturdy pretty and comfortable to holdl April 29, 2014
Rated 5 out of 5 by great quality Agree with the other reviewers, these are very attractive and of very good quality. I purchased the large tumblers and plan to get another set of 4. Also I really appreciate that these are made in France (as opposed to China). March 31, 2014
Rated 5 out of 5 by Bee Tumblers pass the husband test Shape is a nice 'hold' in your hand. My husband has an uncanny ability to break glasses. So far these have passed the husband test. March 27, 2014
Rated 4 out of 5 by Gift These glasses were a gift to my niece. She loved the shape, weight, and the bee design - of course as she is a Francophile. January 17, 2014
Rated 5 out of 5 by Pretty & Solid I bought these in two sizes for my French husband for Christmas and we love them. They are thick glass that seems like it will hold up over the long term but the (French) bee design makes them pretty too. January 11, 2014
Rated 5 out of 5 by Great glasses I love the bee glasses. They hold 12 oz. and are sturdy and well weighted for everyday use but also nice enough for an elegant dinner water glass. The symbol of the bee is also very timeless. December 18, 2013
Rated 5 out of 5 by best glassware ever - and dishwasher safe! I love all the bee glassware - just wish there were more! I'd like the footed bowls to come back, and would love there to be a bee teapot. It is perfect and durable in every way. Absolutely dishwasher safe! I regularly go to Ballard to see if there are more shapes. The footed bowls are SO elegant to serve ice cream with a liquor topping - but I need four more! December 18, 2013
Rated 5 out of 5 by A nice looking sturdy glass. Love the way these glasses look. Was not disappointed. September 30, 2013
Rated 5 out of 5 by Strong and sturdy, but really pretty with my french decor. Loved the glasses! They are really pretty with a french look - but also heavy and sturdy. August 28, 2013
Rated 3 out of 5 by Great--but they are pressed glass. These are very cute, very sturdy--but just know they are pressed glass. They have lines down the sides of them. So even to pay whatever then get a discount, just know they are pressed glass. Which means the profits are enormous! August 25, 2013
Rated 5 out of 5 by Whimsy with class. I love these glasses. There is just something about them that makes me smile every time I use them. They certainly match any set of dishes I use (everyday or fine china). I'm glad I bought them! July 22, 2013
Rated 5 out of 5 by What not to like Wonderful, whimsical glasses from the world's oldest glass manufacturer. Made in France, heavy and durable. A must own. July 18, 2013
Rated 5 out of 5 by Bee Aggressive And Purchase These!!! These tumblers are a honey of an addition to the kitchen. Bought one set of four. Everyone seems to bee buzzing around the house with one at all times therefore they are always winging their way to the dishwasher. Sturdy!! Stable!! Fun!! No sweat rings because of the base. Must get more, I do notice the lines on the glasses other reviews refer to, but for everyday glasses I do not mind. Perfect! June 13, 2013
Rated 1 out of 5 by Beautiful Design We loved these glasses - such a lovely design, but the seams were very noticeable, which was a shame. We returned them... May 22, 2013
Rated 3 out of 5 by Bee Glassware---too small These glasses are cute, but way to small for wine glasses!!! At least, they are to small for my crowd. I should have gotten the goblets... May 8, 2013
Rated 5 out of 5 by Perfect to dress up your table or go casual The glasses are a perfect weight and crystal clear. I am very picky and they exceeded my exceptions. I plan to order more. May 2, 2013
Rated 5 out of 5 by Beeautiful Love these glasses. They are the perfect size, use them everyday. April 24, 2013
Rated 4 out of 5 by Affordable and glamour I love these mugs. They match other bee drinking glasses I already own. They are practical for soup eating as well for morning coffee. I consider this as an affordable and glamour buy. rob81 April 21, 2013
Rated 5 out of 5 by BEE TUMBLERS I purchased the smaller size which are ample for juice, milk and perfect for cocktails. They make an attractive breakfast table and a whimsical cocktail glass. The most important aspect is that they fit comfortable in the hand and have a nice balance even when full. This is definitely a reorder. April 16, 2013
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Product:BG066-Bee Glassware Collection

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