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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)
O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.
Express Delivery Express orders received by 4 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.
Beaded Vertical Wall Sign is rated
4.5 out of
Rated 5 out of
Classic and well structured!Have always loved Ballard Room Designs. Half my asseccories and a lot of my furniture has come from them. Their style changes with the times but quality remains! The Beaded Vertical Wall Sign is no exception.
Date published: 2013-03-14
Rated 5 out of
it looks great!It was a replacement for separate numbers for my house. They kept falling down so now that they are in one piece it looks great. I am very pleased with the product.
Date published: 2012-01-05
Rated 5 out of
Actually receiving compliments on house numbersThe wall sign looks a lot more expensive then it is, was easy to install and really catches your eye as you walk up the driveway. The beaded frame gives it a real finished look.
Date published: 2011-12-18
Rated 5 out of
Attractive numbers and visible from the streetThis narrow vertical sign was perfect in the limited space I had available. It was hard to be sure from the picture and FYI, it is a black painted background with the numbers and beading detail painted in gold. Lovely with the 4 numbers and I'll be replacing the light fixture to compliment it. I did have to replace the screws with longer ones to anchor firmly to my stucco wall. I'm very happy with the purchase. It's a mini facelift for the house!
Date published: 2013-09-13
Rated 5 out of
Simple, yet elegantThe plate is sturdy and the colors are elegant. The numbers show up quite well. Looks great.
Date published: 2011-08-03
Rated 4 out of
Looks great!The sign is heavy enough. The look is classic. It was worth the wait.
It did require longer screws and anchors as it was placed on brick.
I would recommend it to anyone wanting to increase curb appeal.
Date published: 2013-01-05
Rated 4 out of
Looks great!Bought this for my daughters new home to display on front porch. Was heavy, good quality, and easy to put up! You can now see the house number from the street.
Date published: 2014-07-31
Rated 3 out of
Difficult to hang since something was wrong with the design .I loved how it looked after many attempts to hang it. It kept veering to the right after careful measurement. I checked it with a level after putting in the top screw, and then put in the bottom screw; not level on the side. I had to fudge it and make another hole to have it look straight.
It has great design, but something in the construction of it was off on mine. Ballard discounted it because of my frustration.
Date published: 2016-06-02
Rated 2 out of
Sign too small for 5 numbersSign is about 2" too small when you have 5 numbers. Numbers are squished together & hard to read. Returning for a refund.
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