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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

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Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
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Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

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  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Beadboard Drying Rack 4.7 5 90 90
Makes a small laundry room bigger This rack is so unique, when I saw it in the catalogue I purchased it immediately. Not only is it functional but it is attactive. I got the white model and it looks great with my white appliances, natural alder cabinets, muslin colored walls and light granite counter tops. I've used it to dry lingerie and rain wet mittens and scarves. I had a carpenter working at my house and he installed it in about 15 seconds. When I have company, since my laundry is adjacent to my kirchen I hang colorful dish towels on it for decorative purposes and to encourage a little help drying the dishes! Don't be afraid to purchase this rack; it adds a unique touch and keeps your counter tops clear of line-dry items maximizing the space in your laundry room. December 17, 2012
good product only 1 problem This is a well made product and I like it a lot. However there were NO SCREWS included in the box which made hanging a bit more difficult. Once I did scrounge up some screws it mounted very nicely. March 23, 2013
Just what I needed No more hanging damp things in the shower stall to dry. This drying rack installed easily, takes little space, and works perfectly. Although I installed it in a closet, it is attractive enough to go on the wall of a laundry room. March 2, 2013
The Drying Rack works great The drying rack is not only a beautiful piece on our laundry room wall but very functional. I was worried about hanging up such a heavy piece on our drywall but the installation was easy and seems pretty solid. We always have many items to dry hang so the large drying rack is perfect for us. February 8, 2013
Wish I had purchased it along time ago As I age, I'm trying to get things off the floor and the drying rack served that purpose well. My husband hung it so I can easily access it. Some things I toss over the bars and some things I hang with a hanger clothespin. It matches the cupboards in the utilty room and now I can open my dryer door all the way! January 27, 2013
I love this! This is the second one I have is funtional and good looking AND well made! Looks great too. Well made...looks great...second one I have purchased...wouldn't be with out it. This one hangs on a covered porch and is used for towels, kids jackets,etc! February 13, 2013
Practical and attractive I love items that are attractive and useful all at the same time. This drying rack is both. It is also very sturdy & not at all like those flimsy stand up drying racks. Obviously the space is a little more limited so I also got the accordian drying rack to go along with it and the two of them together are just enough & fit into my nice small laundry room. These are also great for people like me who don't have floor space to work with and need to utilize their wall space. December 17, 2012
Great Product This is my second drying rack from Ballard....Love It..Looks great in my laundry room. Very well built... January 28, 2013
Extremely useful This drying rack is not only useful but very attractive also. It wouldn't hurt to have something to anchor it to the wall at the bottom as well as the top of the unit to eliminate the 'bounce' that you can get when opening the rack. All in all, definitely a great item for the laundry. January 3, 2013
Excellent design! It looks like a custom made product! The drying rack is very functional and looks really great. I do wish it was anchored on the bottom of the unit as well as the top. January 21, 2013
A necessity for any laundry room I'm so glad I purchased this for my laundry room! It seems very sturdy and I hope I'll be using it for a long time! January 16, 2013
HAVE TO HAVE IT We sold our house and left the first beadboard drying rack I purchased in the laundry room there. Now that we are in our new home, I just had to have another. It's the perfect place to dry delicates or wool socks that tend to shrink in the dryer. I wouldn't be without this rack! December 21, 2012
Looks like part of a custom laundry room I ordered the small drying rack in chestnut. It is well made and the color matches the laundry room cabinets. This looks like a custom piece that arrived with the other cabinets. It functions well hanging right by the washing machine. A very good choice. December 15, 2012
DRYING RACK I recently downsized in my home.. After having the large double sided drying rack for years I knew I couldn't live without it,, I loved the look and purpose it had! So with that said,, the smaller version, darker color and of course the safety pin accessories made my new laundry area just as special... Smaller, but still looking awesome!! Thanks Ballard Design~ November 16, 2012
Great Product Nothing negative to say, just as shown in picture, very happy! December 26, 2012
Perfect!! Saw this at a friends house and had to have it! My friend suggested getting the larger one. Glad I did! So perfect and functions well. December 17, 2012
This exceeded our expectations! We decided to re-do a small space on the main floor of our ranch home to bring our laundry room upstairs from the lower level. The space is too small to have a standing drying rack, so we saw this, ordered it in the white color option, and it is perfect. My husband could easily install it, too. We love it! November 2, 2012
Great product We remodeled our laundry room and bought this to conserve space. It is a great product because it takes up little space and when not in use doesn't look bulky. It was easy to install. November 15, 2012
very handy Easy to install, nice quality, saves space. Love the design! November 19, 2012
Solid, useful and beautiful Great construction, easy to hang, looks just as good for real as in the picture. We'll use this for years to come. October 25, 2012
Beautiful! This beadboard drying rack is wonderful! It actually adds a little bit of 'class' to my laundry room (if a laundry room can have 'class')!! October 19, 2012
Convenient, well made and good looking I love this drying rack. It is as nice as it looks in the pictures - very sturdy and well constructed. It is much more convenient than the floor standing drying rack I was using and looks great when it's not in use. September 28, 2012
Nothing like it, Perfect! Exactly what I wanted. Cleared SO much space in my laundry room. Looks organized, polished, and totally functional. Super easy to install! October 7, 2012
Functional product & good looking The drying rack is very good looking in my laundry room. It was fairly easy to install and should I move I plan to take it with me! October 7, 2012
sturdy and beautiful! I love this drying rack. It saves on space in my laundry room and looks attractive and feels very strong. It has worked out well for hanging my clothes to dry! September 28, 2012
Nice Drying Rack This rack is made very nice. Very easy to hang. I wish the white was a little "whiter". Overall nice purchase. October 1, 2012
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Product:MI442-Beadboard Drying Rack