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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.7 out of 5 by 106 reviewers.
Rated 5 out of 5 by Don't wait as long as I did to get one! I've wanted one of these for a few years and finally got one for my birthday. Since it's just my husband and me, we got the medium size rack. I love it and love that it keeps wet clothes off my bed or off the back of chairs (where I used to air dry!). I would recommend buying as large of a rack as your space allows. The only thing I'd change is making the straps on the dark wood version black instead of white, as they would hide better. April 1, 2016
Rated 5 out of 5 by Life Changing Silly name for a title but I have to say, it's true! This drying rack is truly life changing. I bought the white double drying rack and it fits beautifully in my laundry room. It replaces one of those accordion drying racks that I'd have to take out and assemble in the hallway in from of our bedrooms because there wasn't enough floor space in the laundry room. This of course was an eye sore and also a space killer. The wall mounted drying rack obviously saves space but more importantly, there's tons of room on this to dry lots of clothes. I can even hang hangers from the wooden dowels and dry tops/dresses that way. Probably one of the best purchases I've ever made! March 26, 2016
Rated 5 out of 5 by perfect The large drying rack is perfect for our small space. We ordered the rack and it was delivered very quickly. The rack was beautifully packaged and the directions were easy to follow. We quickly had it up on our laundry room wall and started using it right away. It is very sturdy and I think we will use it every day! Hooray! February 22, 2016
Rated 5 out of 5 by Holds up well and looks good I bought the large white rack, memory not so good, maybe 10+ years ago, 4 teens have used it, so it took some abuse, but held up very well. Alas, a pin broke, which made the straps break, but I'm buying it again. If I can get another 10 years for $179.00, why wouldn't I. It is very attractive, so that is the added bonus. February 5, 2016
  • 2016-06-26 T09:41:15.728-05:00
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Product:MI442-Beadboard Drying Rack

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