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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Beach This Way Giclee Print 4.8 5 13 13
Beautiful Colors! Perfect for our new home near the beach. The colors are bright and the design although more modern will complement a traditional coastal decor. June 29, 2013
Beautiful Have gotten several giclee prints from Ballard- all look great, just what I expected in terms of color and fabulous size for the price. June 27, 2013
Exactly as I hoped I placed this painting in my guest bedroom, with the arrow pointing to the door. My two granddaughters came to visit, both are interested in art and have done some painting. They loved it, as do I. It is exactly as I hoped it would be. March 29, 2013
Just as it is pictured It looked great as I took it out of the box which by the way was packed very well so there was no damage. The colors are beautiful and just as I was hoping it would look. February 20, 2013
Just as pictured! I re-decorated my entire living room around this design inspiration piece - that's how much I love this! The colors are perfect and it definitely emulates a beachy, coastal feel to your home - even on days that you can't go to the beach! July 31, 2012
Great find Love this piece! I was looking at it and trying to decide if we should make the investment for a while. So glad we did. It really looks stunning over our fireplace. I have to say that I was surprised at the color. On the website it looks as if the color at the bottom is a sand color, but it is actually a blue/ aqua color. February 19, 2012
Love it! Love the transitional nature of this print - modern, yet works in a traditional setting as well. Haven't totally decided where I'll put it as we're remodeling, but it will look great in any one of several spots in our condo on the river. October 25, 2011
Fun, well done My wife and I love this new addition to our home. It is a simple, attractive piece that fits very well into our decor. It gets a lot of questions and comments; our guests think is fun and uplifting. July 6, 2011
Fabulous print and an equally fabulous price! This print was ordered for my beach house. The great room was turning out to be a bit dressy and this print made the environment a bit more relaxed and inviting. However, don't be fooled by the subject matter being casual. The print is fantastic. It has rich colors with quality and depth. The catalog descrition says that the acrylic glaze finish makes it look like an original and it does! The quality is impressive, as were the packing materials. If you like this print - buy it. It is well worth the price. I am now looking for another fun and funky sea themed Glicee from Ballard! April 18, 2011
Product:WD221-Beach This Way Giclee Print