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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Chevron Stripe Indoor/Outdoor Rug 4.6 5 333 333
great looking rugs! I bought these for my kitchen and I love them. I did buy the padding for underneath and the rugs do slide off of them at times, but still love the rugs. Maybe some velcro will fix that! October 10, 2013
Great rugs! Chevron pattern is a win and these rugs look terrific in our loft. The pattern is strong and bold-color is a bit deeper gray with a tinge of blue vs true gray but with all the grey in our home the color looks fine. Order came quickly and well packaged (as do all Ballard purchases)- great company and great product! November 28, 2012
Good with Dogs! We've had the runner of this rug in the grey for about 6 months now. It is in a high-traffic corridor where 3 large dogs run in and out of the kitchen. It has stood this test well, and we are also pleased by its stylish appearance. I may by another larger one for our family room. October 5, 2013
Cute Rug I purchased this rug to use at my backdoor to keep from tracking grass & debris through my kitchen & house. I wasn't quite sure which color to choose the blue or gray. I chose the gray since other reviewers shared the colors weren't as pictured & I didn't want it to look off with my wall color. I have a color calibrated monitor & the color of the rug pictured still wasn't the same as I received. The white is more of a creamy off white, which for my house is great. The rug lays flat after a few days of use & it's not so rough that my dogs scratch it. It's very easy to spot clean. I haven't had to hose it off yet so I don't know how it'll stand up to water. It brings a smile to my face each time I go near my backdoor. September 7, 2013
Beautiful and comfortable! This indoor/outdoor carpet is exactly what I was looking for; perfect for the kitchen floor. It looks beautiful, wipes up easily and feels wonderful on bare feet. And, It laid out flat right away! October 7, 2013
Great rug and design I purchased 2 of the 5x8 rugs for my kitchen in gray/sand. They look just as described. The sand stripes are a bit darker than pictured, but since the description indicates sand color, I was prepared for that. They still look great. An indoor/outdoor rug was just what was needed to break-up the space in my large kitchen placing one in the preparation area and another under the kitchen table. The low profile makes for easy vacuuming and clean-up in this high-traffic area. I liked them so much I picked up the 2x4 for the kitchen door leading to the patio. The 2x4 rug has a smaller stripe pattern...I wish it had the same stripe width as the others, but it still works as intended and coordinates well with the other 2 rugs. September 4, 2013
Love the chevron stripes indoor/outdoor rug Watched this rug for a while and when it went on sale it was too good to pass up. I put this under kitchenette dining table on hardwood floor and it looks great. The only downside was that it has a slight ripple along one side, but for the price I can live with it. If it doesn't eventually come out, I may move to patio. If anyone has had the same problem and has suggestions to straighten out the ripple, I welcome suggestions. September 25, 2013
A lot of bang for the buck I have been looking for a chevron area rug for a while but didn't want to spend a lot on something I thought might be "trendy". This indoor/outdoor style is perfect for my kitchen because spills wipe right up. The color is true to how it looks online and in the catalog. I am happy with the product, but even happier with the price. September 29, 2013
Colors are great in this product. The rug is on my front porch entry. Looks great, I love it. October 6, 2013
Great price for good quality rug I bought the runner as an entry from my garage. I am completely satisfied with the look and quality. It is thin like an indoor/outdoor rug and easy to clean. The end curled up a little from being so tightly rolled up but I used rug tape and taped the whole thing since it slides on my hardwoods. September 26, 2013
Great rug! I am using mine indoors, one in the kitchen and one in the laundry room. Love the look/color. Seems stain resistant so far, yet haven't had to really get anything off. Seems suitable in high-traffic though. Good price too. September 27, 2013
Love it! I love this rug! I am using it outdoor under my table near the pool. It really brightens up the space. September 30, 2013
Well worth the price This rug is excellent quality and compliments my office color scheme quite well. Also the corners do not curl and the rug maintains its placement. I am pleased and look forward to making another selection from the rug selections offered. September 25, 2013
Good value. Nice rug. Got this rug for my craft room and it works great! Took a couple of weeks for the folds from shipping to relax. At some point, I might even move it to the porch. I would recommend this rug to anyone who wants a flexible rug for any room! September 25, 2013
good looking and practical I've received many compliments on this rug. I bought an 8x10 size for my living room , and another coordinating style indoor/outdoor rug for my dining room. These rugs are great since I have animals and it's inevitable that any wool rug will not stay pristine. These are so simple to care for, and most people cannot tell they are for outdoor use as well. September 19, 2013
Fun, Stylish, Affordable Rug This rug is really a great deal! I bought the gray chevron for the family room and a smaller mineral blue for my bathroom...they both give the perfect punch of pattern! It is better quality than expected for the price. I'm really loving them, so far! For the price, you won't find a better deal! September 21, 2013
chevron chic I bought 2 chevron for in front of my washer and dryer and one for in front of the laundry room tub. These rugs are wonderful...easy to clean and the chevron pattern is updated and adds a fun look to my laundry room while I am doing a dull job. Price is always an issue for me but you can't beat the price on these chevron rugs. September 19, 2013
Attractive and lightweight. Edges don't stay down. I have the gray & beige color, small, which is perfect just inside my door. Notes: * I like both colors in the rug, but the beige stripe might disappoint another customer by being more tan than cream. * Even with 2 different types of rug pad/sticky rug tape that I'm now using underneath, the edges come up. At least in the small size, the rug just doesn't have enough heft to keep itself down all the way around. Overall, though it won't last for me as long as I'd hoped, for now it looks great and I am pleased with it. August 20, 2012
Chevron Stripe Indoor Rug Very good quality. I put it on our deck, but liked it so well that I moved it to the laundry room. September 25, 2013
Love Love the rug great price need to order large one now. September 26, 2013
A trend with staying power I purchased two of the smallest size Chevron rugs in the gray color to use in my kitchen - one by the back door and one in front of the sink. I love this rug! It has the style and softness of an indoor rug and the durability and ease of cleaning of an outdoor rug - the perfect combination! Dirt, stains, cat claw plucks...this rug resists them all. I hope Ballard keeps this rug as a regular stock item. I would love to see this rug offered in a shorter "runner" size (5 ft. length) to use in the bathroom in front of a double sink. A great rug at a great price! July 26, 2012
this rug is great! I bought two of these rugs for my kitchen and I love them. My appliances are stainless and the grey chevron pattern looks awesome (and updates the look of the existing terracotta tile until I can replace it!). September 20, 2013
Good value. I use this in our family room that we share with 3 cats. They don't claw it and it vacuums easily. September 23, 2013
Great rug. Good Style, cleans easily I bought this rug for my informal dining area. This area takes a beating with my two young boys eating most of their daily meals there. The rug really looks stylish, and spills and stains wipe right off. It's a great rug for style and function....and I would say that I am pretty discerning and place style over function more than I should. September 9, 2012
Excellent! I have this in gray in my dining room. Perfect for kids and pets and bringing in style! September 20, 2013
nice looking rug Looks great in my entry hall. I have had many compliments on it. September 19, 2013
Chevron Stripe Indoor/Outdoor rug I used this rug on my back screened-in porch and it is absolutely perfect. I ordered the 8X10 black and sand;and could not be happier. It completed my porch project and every time visitors come, they comment on the rug. September 9, 2012
Just Perfect This rug is just perfect! I have it in my family room and it ties the whole room together. I purchased it in the largest size and I cannot say enough good things about it. September 4, 2012
The indoor/outdoor rug works well in my busy kitchen and looks great! The indoor/outdoor rug works well in my busy kitchen and looks great! September 13, 2012
impossible to unpack or return The rug is nice, but the packing materials are impossible. It is cellophane/vacuum wrapped in one layer that is bad enough but then the outer plastic wrap is super tight. If you cut it to get it off, there is nothing to return it with - so be sure before you remove it. Most stores know to wrap them in a lose plastic in case you need to return it. By the way, I am in my 40s - not an age issue. September 1, 2013
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