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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Chevron Stripe Indoor/Outdoor Rug 4.7 5 412 412
Grey Chevron rug I purchased the large grey chevron rug to add some punch to my home office. I was inspired by one of Ballard's catalogs and never thought of putting an outdoor rug inside. Rug is an amazing value. True to color and easy to spot clean (yes, my dog lays around on it). It brings life to an otherwise basic office space. I highly recommend this product. You simply can't get a large size rug for this price - amazing value. December 7, 2012
Durable and stylish After having some bad experiences with pets and high priced indoor rugs I decided to purchase two of these rugs for our entry hallway. I have to admit that I was a little concerned the rugs would truly look like they were for outdoor use and that we would get what we paid for. After placing them on our hardwood floors they look fantastic. Great buy at a great price. December 1, 2012
Great for the Price! With two beagles, this rug is a great addition to our tv/family room. It has an updated design and style that is easy to care for. I would recommend this rug for high traffic areas because it can be easily cleaned! November 30, 2012
Love this rug! Color is exactly as pictured(gray). We put this rug in front of our kitchen sink area and it works perfectly. It does not have a lot of cushioning, so we bought a cushioned rug pad for underneath. You can wipe spills up easily(even cranberry sauce)and water does not sink through to my hardwood floors below. Really happy with this rug. November 30, 2012
Check color Hi, This is a nice rug, but in my opinion it looks better from far away than up close. Be prepared, everyone's idea of"sand" is different. This version of sand is gray. Ballard was really great about the return..... No real complaints. November 29, 2012
Great color and quality The rug is gorgeous and priced right. I will definitely be adding more style / colors of the Ballard rugs to my home. November 28, 2012
Great rugs! Chevron pattern is a win and these rugs look terrific in our loft. The pattern is strong and bold-color is a bit deeper gray with a tinge of blue vs true gray but with all the grey in our home the color looks fine. Order came quickly and well packaged (as do all Ballard purchases)- great company and great product! November 28, 2012
Super stylish! I purchased this rug in the largest size to use in my family room, which is styled very shabby chic. I wanted to add a modern pop and this rug did just that. I am very pleased. My only complaint is that it is taking a while for the rug to flatten out. November 28, 2012
Happy with this rug in my dining room I wanted a rug with a bit of whimsy that would draw the eye away from an ugly drab tile floor underneath. This works! November 22, 2012
Low maintenance I love this rug! Its looks great and is really easy to clean. I was suppose to exchange the smaller size that I originally ordered for a bigger one but ended up keeping both because I like it that much! I put one in my son's bedroom and the other in the garage by the laundry area. November 21, 2012
I like the size and color choices and especially the price Being washable is the biggest plus. I need to return for a different color but that is only because it is so attractive, I will be using the rug in my entrance hall for the winter and not on my porch. DD November 21, 2012
This product delivers! The rug was just as depicted in the catalog -colorful and fun! November 21, 2012
i would buy it again Also a great look when upside down-its in a bedroom now November 18, 2012
Buy it! Love this rug..super stylish...updated my 1960's colonial dining room set. Soft for an outdoor rug and not plastic looking. Def would recommend to friends. November 17, 2012
Great Rug! I bought the Grey Chevron rug and it is perfect in my foyer. The gray is a soft gray so it is not too bold looking. I did have to buy a rug pad as i have hardwood floors and the rug would slide without the pad. Have received many complements on the rug! November 16, 2012
Really cool rug I really like my new rug! I purchased the gray/sand one in the largest size available and was really pleased with the price for that large of a rug. I'm using it in my dining room and although it has a little more of an "outdoor rug feel," it works perfectly in my room. My only complaint is that the gray looks a little more blue than gray to me. Online it looked more gray but in person it leans blue. But it actually gives some interesting contrast to my chairs that have a true gray in them. I am really pleased with my purchase! November 15, 2012
Just what I wanted!! The rug is fantastic. Well made. Great colors. The grey is a wonderful grey without a blue undertone. It was easy to unpack and with a little "prodding" the tight roll on one end uncurled and laid flat. That issue is bound to happen because of rolling it for shipment. I like how light it is; I have it on the patio and it's easy to pick up and shake any leaves/dust off it. Great design, product. November 10, 2012
beautiful rug! I love the quality of the rug and the color is even better in person! I loved it so much that I just ordered a second one for another room. November 10, 2012
Great Rug I bought this rug to put in my laundry room. It is perfect. I love the pattern. The black is more of a really dark grey. November 10, 2012
The chevrons are very stylish. Product is just as pictured; very good quality, and we're happy with our purchase. November 10, 2012
So happy with this purchase I ordered a medium sized gray for my front entry and two gray runners for a hall and kitchen. The color is really nice--perhaps a bit more of a blue gray, but that's ok. It looks nice with my SW Functional Gray walls. The rugs were rolling up around the edges, but now lay flat after a couple days. A rug pad is helping them stay in place. I agree with another post that mentioned how surprisingly soft they are for being indoor/outdoor rugs. What a wonderful thing! I loved the price too! I did return the second runner as I decided I didn't need it in the hall--but I'm keeping the other two and couldn't be happier. November 9, 2012
Great rug! Love this new rug. Using it in my kitchen near the sink. Have gotten many compliments. In fact, a visitor was actually going to go ahead and purchase the same rug because she loved it so much. One corner curls up a bit and it does shift slightly but overall very happy November 7, 2012
Practical for a dining area Overall, I'm happy. However, I don't think the rug(s) lived up to the reviews. I disagree that the rug is soft. November 7, 2012
Great find I purchased this after reading lots of reviews on this as well as other rugs. We are currently using it under our kitchen table and it is awesome! My 6 year old spilled rasperry Crystal Light on it about a week after we got it, and the stain literally came right up. I was shocked. It's soft enough though, that I am considering buying something similar for our family room which sees heavy traffic with four kids and a dog. November 4, 2012
Brings design into a dull space! I bought the Chevron Stripe rug to be used indoors. It looks really great in my entrance hall but the problem I am having is that it does not stay in place even with the rug pad that I bought. How can I steady it?? November 2, 2012
Great Looking! I bought this for my dining area. I have a stylish home but I also have kids and dogs so this was the perfect combination of style and function for us. I am very pleased! November 2, 2012
Very nice! We purchased the runner for our kitchen island area and it looks great. Some reviews cited that the corners curl up, causing a tripping hazzard. We didn't find that to be a problem at all. The natural color is darker than what shows in the catalog and online. But it still looks good! November 1, 2012
A great look! I purchased this rug for my entryway. It changed a boring small space to an interesting and inviting one. This was my first purchase (but not my last!) from Ballard Designs. November 1, 2012
Nice product for the price I am happy with this rug. I purchased it for my kitchen in the hopes that when it gets dirty I can just take it outside and hose it off. So far, I feel that it is a nice quality for the price. November 1, 2012
nice rug this rug brought a nice modern touch to my entry way, so far it is holding up well. the color is slightly darker than photo online but still nice. November 1, 2012
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Product:RW211-Chevron Stripe Indoor/Outdoor Rug

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