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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Baluster Umbrella Stand 4.1 5 117 117
Looks terrific The bronze finish looks great. The table is sturdy and so functional as a side table between two chaises. I am thrilled with all the outdoor products I received from Ballard! April 12, 2013
Classically perfect! I love this design for a sturdy umbrella stand. It is classic and looks great with my patio furniture. It wasn't difficult to fill with sand ( as long as it was dry ) and I wish I had room for one more. Just love it! April 12, 2013
Great product! I bought this last year. I left it out this winter on our patio. It still looks as good as the day we got it. I get a lot of compliments on this as well. It has never tipped over and I live in a very windy area. We loose umbrellas a lot here. This stand has been an excellent buy! April 2, 2013
Not Exactly What I Expected The finish is extremely light with heavy white washing and also has some flaws (yellow glue spots?) that had I purchased it from a local store, I might consider returning it. Overall, I don't feel the price and quality are aligned; the piece is overpriced. That said, the dimensions and functionality are as expected and what I was hoping for. November 25, 2012
The best umbrella stand on the market! I searched and searched for an umbrella stand to support our wind-resistant 11' umbrella as we live on a very windy lake and have lost 6 umbrella's in the last 5 years to the wind. It is perfect and holds the umbrella's perfectly. Regarding the sand fill, just remember to use play sand and not paving sand and it is simple and easy to fill without spillage. I am sure this will be one of the best and most efficient umbrella stands on the market and believe me, I have done some serious research. Congratulations, Ballard for such a fine product! September 12, 2012
I've recieved nothing but compliments! Beautiful addition to outside decor and multifunctional! I love these umbrealla stand/tables... the only issue is that one of the table tops is slanted but they still look beautiful. My drink is on an angle but it doesn't fall off. September 6, 2012
Great design but the finish wears off Great design. This is the only umbrella stand that can handle the winds in my area. (filled with sand) I bought 2. The finish began to wear off the dark brown one in less than 2 months. The sand colored one appears to be holding up better. August 27, 2012
Everything you need in a stand, and more! This umbrella stand has been a fabulous addition to our Lake Michigan beach days. Once weighted with sand, it's held our umbrella securely all summer. (Even around our 2 year old grandson!) If the umbrella is closed or removed, the stand continues to provide a safe haven on the beach for beverages, etc. Quality is even better than I expected. I purchased this stand as a Bring Home Ballard item, and wish I had taken advantage of the price break and ordered two. August 26, 2012
Perfect PERFECT!!! Just what I was looking for. Received it quickly. August 9, 2012
This table when weighted with sand withstands strong winds I purchased 2 of these umbrella tables to put by a pool. We have had fierce windy days down the Jersey Shore and needed something sturdy enough to keep the umbrellas put. They have done their job perfectly and now I am considering buying a third so I will never have to worry about my last umbrella blowing over. August 6, 2012
Completely delighted!!! "If you're not completelly delighted, return it and we'll pay the shipping charges". Not to worry Ballard Designs, we have no intention of returning this product. Last summer we purchased a cantilever umbrella that still moves around with moderate winds in our area. We figured what do we have to lose by ordering two of these stands for our patio. We love them! Easy to fill with 50 pounds of play sand (and 50 pounds has done the trick). Decorative AND functional! The antique bronze resin material does not look cheap by any means. We've even recommended this product to friends. August 4, 2012
This is a great table for next to the pool loungers! We filled it with sand, put the umbrella in and done! I love this piece of outdoor pool furniture. July 31, 2012
excellent table/stand This umbrella stand was very easy to set up (make sure you have sand to fill it) and functions beautifully. I filled mine almost completely and it has been through several storms with no problems, sometimes with the umbrella open. It is my favorite spot to sit now and I have plenty of room for a drink and a magazine. July 28, 2012
great product. beautiful, functional. This is the first umbrella stand that hasn't blown over! And the top makes it functional as side table as well. Lovely product. I highly recommend it! July 26, 2012
beautiful yet fragile The stand is beautiful upon arrival, however, some of the paint is already wearing off 3 weeks later and we are concerned that when it rains the stand will be ruined by water. Beautiful yet fragile. July 25, 2012
These were calling out to me I was not looking for umbrella holders. However, when I saw these and noted that they matched the bases to my outdoor dining tables and that they could be weighted, I decided to purchase two. They flank my dock and are holding umbrellas. I have not had to test them for wind yet, but am hoping that they remain upright as my previous ground holders did not keep the umbrellas from flying in the wind. So far I am really pleased with these holders. July 22, 2012
Exactly what I needed Exactly the table I needed to hold my umbrella in place! Just the right size and height. I had a problem with the wind blowing my umbrellas over and breaking them. This table, I got the sand finish, solves my problem. So easy to assemble too. The quick delivery and great price made this an easy decision. July 22, 2012
Looks nice, but..... In severe drought, high temps of 100 +, I tried to fill the very small opening w/sand for stability, (as suggested, I might add). Ha! The hole is about 3 inches wide, with a tube inside that 3 in. for the umbrella, leaving about 1/2 in. around this tube to have access for fill material. It was next to impossible to fill & I had sand everywhere, most of it NOT where I had intended it to go. After buckets of sweat, some words I haven't used since I was a teenager, I managed to get some sand into the bottom & then gave up. Then, I had to clean up the mess I had. Now, this table looks pretty good, but its not big enough to "serve" from, other than a couple of drinks or maybe votives, but nothing more. I really needed the extra umbrella between 2 lounge chairs, & I accomplished that without overwhelming our pool side, so I kept it. It definitely has design issues, & I hope Ballard's does a better job @ accessing their products...I love Ballard's & expect only the best from them. July 20, 2012
Made our waterfront patio look like a resort These look better than the picture. We now have 3 on the lakefront patio. It goes 2 loungers, this table, 2 loungers, this table, etc. They hold the umbrellas in place with the lake front winds and make the patio look like an expensive Italian resort. Filled them with the sand too for extra stability and they are not going ANYWHERE now! Really happy with them. They don't look too plasticy either. July 19, 2012
Excellent addition to the patio Totally love it. Only I think the dark brown finish is a bit rough . I would go for the sand next time. July 15, 2012
Absolutely stunning! These baluster stands (we ordered two) are elegant and do away with the old "umbrella in the table" look....so clumsy. We love them and get compliments from everyone who visits our patio. July 14, 2012
decorative umbrella stand Great asset to my patio set. Filled with sand, keeps my umbrella upright in gusty winds. Easy care. July 13, 2012
Baluster Umbrella Stand This is a FABULOUS umbrella stand that doubles as a table. As soon as we put it on the front patio of our beach home the neighbors were asking about it. What a great choice this stand is! I'm SO glad I bought it!! July 13, 2012
Excellent umbrella stand I've only had the stand for a few weeks, but so far it's great! When filling with sand, just tape over the hole for the umbrella post. July 12, 2012
Not a good value for the price It is a beautiful umbrella stand, but the top does not screw on properly, so the table top is always crooked. After filling with sand and getting umbrella set, I had no choice but to keep it. For the price, I wouldn't recommend this product. July 12, 2012
very classy I love this!!! It is so different from just a metal base, which is what you see everywhere, and it doubles as a nice side table. We had 80 mile an hour winds here in Ohio just last week, and the stand did not budge.. Great product. July 11, 2012
Looks great! Real happy with this umbrella stand. Very stable and attractive. A nice addition pool side. July 10, 2012
. This umbrella stand was a perfect choice. It is made well and is the perfect size for our pool area. It holds the towels, suntan lotion, and a drink perfectly....Love it. July 10, 2012
pole insert too small! Warning...the pole insert is only 1 1/2 inches in diameter! Description says it will fit a pole 1 3/4 maximum. Our pole is exactly 1 3/4 in diameter and did not ship. Ballard was great to send another, but that one was the same small size as well. Wish they would change their catalogue and website description. It's really cute, just wish is arrived as they said it would! Thanks! July 9, 2012
Welcome addition to our patio Last summer, we built a Saltillo tiled courtyard in front of our house. It's enclosed and we love to sit there in the mornings and warm evenings. After seeing this umbrella stand, I knew it would look perfect in our patio area. It matches the dark metal framed furniture and the table top is definitely the key feature, which caught my attention immediately. It's Perfect for placing drinks, books, reading glasses, etc... It's a welcome addition to our spanish style decor. Absolutely love it!! July 8, 2012
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