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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Baluster Base with Glass 4.3 5 19 19
BASE COLOR NOT AS PHOTOGRAPHED - VINTAGE WOOD The vintage wood base coloration I received does not look like the photo online which appears to have gold highlights and more contrast. the pedestal I received is more of a flat darker brown. Disappointed. shape and quality are nice but I am going to have someone repaint and texture the base. For the price the color should have been closer. July 21, 2015
Beautiful Table Base!! This table base was far more than I expected. It is heavy, well made and so attractive. Everyone who sees it loves it and wants to know where I got it. Delivery personnel were so gracious to set it up and remove the box it was packed in and I have to say, it was packed well. I would highly recommend this base to anyone. I just bought the base because I wanted a 40" glass top and it has worked out so well. It was so nice that I didn't have to take the glass top that was offered. July 12, 2015
Lovely Table, But Check on Glass Top Specs We chose this table for an eat-in kitchen area that is somewhat cramped and didn't look right with an all-wood, 4-leg table. We wanted a no-legs base that wouldn't restrict placement of chairs, and a round glass top that didn't take up much visual space. This table fits the bill perfectly, and we are very happy with it. My only caution is to check on the specs of the glass top to make sure you know what you are getting if you care about the details. The specs don't indicate the glass thickness, edge detail, or whether it's tempered glass. The online photo of this table shows a pencil edge. The top we received has a 1" bevel (which surprised us, but we decided it was okay) and is 5/8" tempered glass. The top arrived about 2 weeks before the base. April 15, 2015
I thought the color would be more black I thought the color would be more black, almost rubbed, but I still live the style of table. Will use with a glass top for a cozy breakfast/dinner area off kitchen. August 15, 2013
  • 2015-08-03T10:48:52.829Z
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Product:TD077-Baluster Base with Glass
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