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Product Reviews
Ask and Answer
If you're not happy, we're not happy. So here's the deal. If you're dissatisfied with your Ballard purchase for any reason, just return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees). It's that simple. We guarantee it.
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Special delivery methods are noted in the item description.
Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery.
Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:
- Two day service, add $9.95
- Next day service, add $19.95
- Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
To order a fabric swatch, click here.
We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.
Please make your personalization selections below including entering characters (remember to scroll to ensure you are viewing all available options).
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{0} Services per unit {1}
04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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Ballard Tote Bags
Overall rating
Rating Breakdown 147 reviews
5 stars
88
4 stars
36
3 stars
11
2 stars
7
1 star
5
131 out of 14392%of customers recommend this product.
147
147
We've updated the shape and added a new size to this stylish Ballard favorite. Handmade of natural jute with leather handles, zipper closure and monogram stitched on one side at no extra cost. All sizes have a zippered pocket inside to hold your keys.
*Allow 3 to 5 days for monogramming plus shipping time. *Monogramming is FREE – a $6.00 value. *Please note that personalized items are non-returnable.Overall rating
Rating Breakdown 147 reviews
5 stars
88
4 stars
36
3 stars
11
2 stars
7
1 star
5
131 out of 14392%of customers recommend this product.
Product Reviews
Click on filters to refine your results.
Ratings summary
Overall rating
Rating Breakdown 147 reviews
5 stars
88
4 stars
36
3 stars
11
2 stars
7
1 star
5
131 out of 14392%of customers recommend this product.
Great quality product
PostedMay 17, 2012
I got a large tote bag with my monogram on it and I love it! I got sand with eggplant monogram and it looks very cute. Thank you for a great quality product!
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This product is great!
PostedMay 14, 2012
This bag fits so much! Definitely a great bag for the beach or traveling!
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This large bag can be used for many things
PostedMay 14, 2012
This large tote bag can be used for many things. It can be used at the beach or out shopping. The monogram is done very well and gives the bag a sense of "sophistication".
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Will be PERFECT when they get "worn-in"
PostedApril 26, 2012
Just received my two monogrammed totes (one medium & one large) and I am taking them both on a 9-day road trip. One is for cd's, audio books, medicines, phone and camera chargers, etc. The other is for maps, snacks, koozies, travel mugs and other miscellaneous items. I predict the big one will hold the souvenirs I'll be buying along the way! I like the look of worn leather (the handles should be after this trip) and the burlappy fabric should soften-up as the trip unfolds...but I'm glad I got these two to match my luggage. The personalization ensures they are easy to spot too!
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