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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Ballard Indoor/Outdoor Drapery 4.6 5 104 104
Product not satisfactory Both outdoor curtains were not square. The sides were much shorter than the middle part of the curtain. Consequently they do not hang straight at the bottom. February 23, 2012
Love the curtains This curtains looks awesome on the patio!!!! Thank You! February 15, 2012
Exactly what I wanted! The drapes I purchased are perfect for my vacation home. They are well made, identically matched in color and fit the large sliding doors to my patio. It was important that the drapes have a fade resistant quality and the "Sunbrella" fabric is terrific in bright sunlight. I got a great deal on high quality at a great price! December 22, 2011
Check both sides of Ring Grommets The fabric is wonderful. The curtains hang nicely, a nice weight to them. The only dissatisfaction was that on two out of ten of the curtains we ordered, All of the ring grommets were missing a side. One side looking finished, and the other side concave as if they forgot to put a finish pieces on. All in all, based on the quality and my impatience (I didn't want to wait for a return/replacement on the two curtains) They are hanging beautifully! November 23, 2011
This was exactly what I was looking for in an outdoor curtain I am very pleased with the quality and value of these curtains. The color was exactly what I was looking for and the quality of the product was very high. Overall, I am very pleased with my purchase and would recommend them to others. November 3, 2011
The Sunbrella drapes are a very good value. I first purchased 3 *Spa* panels to use as drapes to hang from my patio overhead lattice work. They are about 2 years old and have been hanging year round. ... in Phoenix AZ summer sun and freezing winters. They are in VERY good condition still. I've recently decided to rig an awning using the drapes to create nice shade on the patio. I purchased 3 more panels about 2 weeks ago to replace the drapery that will now be used as awning. The *Spa* color is very soothing and cooling in the Phoenix summer. October 19, 2011
great look, great quality The out door curtains are constructed of substantial/durable material with solid grommets. The "Sand" color is a lovely beige shade. They look great hanging. They are heavy and should hopefully withstand the Fl heat and humidity. I've already purchased more! October 2, 2011
Excellent curtains to block Texas western sun on my deck! I purchased these lovely curtains to soften my deck's decor and mainly to block the west sun beating down on my deck every afternoon. I was not able to use the deck until I got these curtains. The material is light but sturdy and the colors are beautiful with the deck wood. September 29, 2011
The curtains are fantastic I bought these for my bedroom and they look fantastic. The quality is suberb! It was worth the wait. September 16, 2011
Problems at hem line The fabric and finishing was nice, but I am totally disappointed because they are uneven on the bottom. These curtains are hung in an enclosed room that was previously a porch- i.e. lots of windows and there is not furniture in front of all the windows. It is very obvious that the curtains are uneven, "wavey" on the bottom, left side shorter than the right. September 3, 2011
I love my new curtains!! Great value and wonderful color---not to mention that it keeps the sun off my screened porch in the mornings---very useful in the 100+ temperatures--- i would definitely recommend the sunbrella curtains August 15, 2011
Curtain panel Only a small purchase of one curtain panel, but what an eyepopping addition to our newly redecorated deck area. Lots of compliments at 2 recent parties we had. July 28, 2011
Beautiful, quality outdoor drapes I needed to shade a very large (76 ft. long) covered deck to shield our outdoor space from the afternoon sun and purchased 10 of the 50x108 panels in June. We are extremely pleased with the quality and color of the panels. They provide protection from the sun's rays and allow us to entertain and enjoy our deck even in the hottest weather. One small issue to consider if your area has a lot of wind, you will need to weigh the panels down with some galvanized chain. We used a fairly heavy piece which worked nicely. The panels are tied back when not in use. July 27, 2011
Love these curtians! I love these curtians. I got the red and they are a beautiful rich color. The only bad thing I can say is that they come packaged so that they have lines (wrinkles) that are hard to get out. Mona F. July 27, 2011
Love the Sunbrella products These outdoor curtains are one of the best investments I have made for the exterior of my home. They protect our 9' doorwall from the morning sun, keeping our home cool in the morning, and they look wonderful, adding an elegant touch to our patio area. Being Sunbrella fabric, they are durable, beautiful and need virtually no care - I am looking forward to many years of use from them. July 15, 2011
Great product! I screened in a large open-sided porch which gets a lot of direct desert sunlight most of the day. I purchased 14 of the cocoa & sand striped curtains - an expensive investment but well worth it. The fabric is excellent, wears well, looks like linen, dries quickly (we get strong thunderstorms in the summer) but also keeps the rain out of the main room. I especially like the grommets as I close the curtains during the day and open them in the evening - makes it easy every day. The colors go great with the desert and yet give it a beachy/resort feel! July 14, 2011
Adds beauty to functionality Bought the indoor/outdoor curtains for our back patio to block the afternoon sun. I was concerned they would be pretty but not effective in blocking the sun. I was wrong. They are both. What a difference they make. I would recommend them to everybody. If I had one complaint it would be that they need to sell tiebacks in the same material. July 14, 2011
Beautiful and practical I am using six curtains on a west facing patio. They block the searing Arizona afternoon sun protecting my furniture. This also keeps the area from reflecting as much heat into the house. I use tiebacks to hold them overnight and thru the day and it looks just great. Gives the area a resort feel. I had concerns the cost would out weigh the benefits. They are well worth it. Made it thru the big duststorm that was in the news with flying colors. I would buy them again!!!! PS The fabric and stitching are first rate... well constructed. July 9, 2011
I love the quality and look of my outdoor curtains. I would have preferred that the curtains were available in a hunter green stripe. The only color that would coordinate with my existing colors was the off white. I like that they dry quickly. I would have purchased coordinating tie backs also if available. July 9, 2011
makes for a very elegant patio! These outdoor panels are well made and quite beautiful. The only thing I haven't figured out is how to keep them hanging straight...we live in a somewhat windy area, and there are times that they blow almost horizontally! I guess I could fill the bottom hems with weights. Any suggestions? July 8, 2011
This product adds just a splash of color This curtain gives my porch just a little privacy with a splash of the most perfect blue July 4, 2011
Excellent Quality I love my outdoor drapes!!! They look wonderful and are so durable! I couldnt be happier with Ballards products. June 24, 2011
Outdoor draperies We remodeled a screened in porch. New textured floor, new furniture and draperies to give it the indoor/outdoor feel. The room looks great. A guest recently told us that sitting on the porch give her the feeling that she is at a beach spa. I strongly recommend the Sunbrella drapes. June 16, 2011
Outdoor draperies These are really beautiful. The quailty is beyond my expectations. I would highly recommend them. I am really fussy about quality. I would buy these again! June 15, 2011
They look great! The one issue is that the hems should be weighted because every day we have wind, they are blown like crazy. I've anchored the tie backs, but the curtains are blown right out of the tie backs because of their light weight. May 28, 2011
Perfect product for my porch! Used these curtains for my screened porch, look great. Light, swing in the breeze, yet reduces the sun's glare significantly. Living in the desert, the cocoa-linen stripes are aperfect complement to the outdoor scenery. May 26, 2011
The curtains can stand up to wind and rain! The curtains have kept their lovely color despite the worst weather has thrown at us. The panels are not very wide, so we've had to use six of them to cover the space. Not having any weights in the bottom of them means they are regularly blown into six different panels, so they don't look as neat as I would have liked. Wider panels would be better options since the combined weight would better resist wind. May 22, 2011
Well made & great color The panels I ordered are very well made. The color choices were great and The Sunbrella fabric is soft and hangs beautifully. I will be ordering more! May 15, 2011
Perfect style & color for spring 2011 My new green indoor/outdoor curtains are a hit, they bring new life to my deck. May 14, 2011
This product is well worth the money The curtains were all that I had expected, they are made of very heavy duty material and the grommets are extra large making it easy to side the curtains .They really finished off my patio area. May 13, 2011
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Product:FD026-Ballard Indoor/Outdoor Drapery