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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Ballard Indoor/Outdoor Drapery 4.6 5 104 104
Excellent curtains to block Texas western sun on my deck! I purchased these lovely curtains to soften my deck's decor and mainly to block the west sun beating down on my deck every afternoon. I was not able to use the deck until I got these curtains. The material is light but sturdy and the colors are beautiful with the deck wood. September 29, 2011
Adds beauty to functionality Bought the indoor/outdoor curtains for our back patio to block the afternoon sun. I was concerned they would be pretty but not effective in blocking the sun. I was wrong. They are both. What a difference they make. I would recommend them to everybody. If I had one complaint it would be that they need to sell tiebacks in the same material. July 14, 2011
Check both sides of Ring Grommets The fabric is wonderful. The curtains hang nicely, a nice weight to them. The only dissatisfaction was that on two out of ten of the curtains we ordered, All of the ring grommets were missing a side. One side looking finished, and the other side concave as if they forgot to put a finish pieces on. All in all, based on the quality and my impatience (I didn't want to wait for a return/replacement on the two curtains) They are hanging beautifully! November 23, 2011
This product is well worth the money The curtains were all that I had expected, they are made of very heavy duty material and the grommets are extra large making it easy to side the curtains .They really finished off my patio area. May 13, 2011
This product adds just a splash of color This curtain gives my porch just a little privacy with a splash of the most perfect blue July 4, 2011
Heavy duty curtain Great construction and quality. Awesome price at the outlet. March 16, 2011
These are perfect I bought these curtains for our new covered patio area. They are the perfect fit and color - I went with the classic Sand color so as time goes by and I potentially change the cushions on the furniture, these will always work. The quality of sunbrella fabric ensures these will last a long time in the sun which is why I specifically chose these. September 27, 2013
This product does not meet my needs. I purchased many panels in order to create a "drape" for my covered patio area which gets full sun for a few hours in the afternoon. The panels had to be sewn together, which was very expensive. The result was disappointing and tie backs had to be created for a further expense. The color was acceptable, but overall, for the cost of the panels I was very disappointed. July 5, 2012
Great quality, beautiful colors I ordered the indoor/outdoor drapery for our beach house and love the quality of the fabric. The Sunbrella gives it a very relaxed look and seems resist to humidity etc. Very happy with my purchase. September 14, 2013
Great outdoor drapes The sunbrella fabric is really nice. Great outdoor drapes!!! September 6, 2013
Great Style The otdoor drapes were the perfect final touch to our coverd porch. They were true to size and are a great style for the porch. The price was right and made our porch feel like a room. We get comments from friends and family that they wouldn't have thought of drapes outside, but love the look. July 27, 2013
Drapery quality I was thrilled at the weight, sheen and quality of my outdoor drapes! I am having a fabric tape sewn down them in turquoise to add punch! I am thrilled! July 27, 2013
Quality Product The drapes look very nice and were a deal given the price point. July 31, 2013
Stripe - black/tan The curtains looks very elegant on my dining room sliding door. We have received compliments - we have the area rug (Laney) tan/black from ballards so the combination looks very nice! I highly recommend it. July 18, 2013
Exactly what I wanted! The drapes I purchased are perfect for my vacation home. They are well made, identically matched in color and fit the large sliding doors to my patio. It was important that the drapes have a fade resistant quality and the "Sunbrella" fabric is terrific in bright sunlight. I got a great deal on high quality at a great price! December 22, 2011
I love my new curtains!! Great value and wonderful color---not to mention that it keeps the sun off my screened porch in the mornings---very useful in the 100+ temperatures--- i would definitely recommend the sunbrella curtains August 15, 2011
Curtain panel Only a small purchase of one curtain panel, but what an eyepopping addition to our newly redecorated deck area. Lots of compliments at 2 recent parties we had. July 28, 2011
Outdoor draperies We remodeled a screened in porch. New textured floor, new furniture and draperies to give it the indoor/outdoor feel. The room looks great. A guest recently told us that sitting on the porch give her the feeling that she is at a beach spa. I strongly recommend the Sunbrella drapes. June 16, 2011
Great patio curtains The curtains are made of sturdy fabric and are the exact color shown in the catalog and on line. We're very happy with our purchase. February 28, 2013
Excellent Quality I love my outdoor drapes!!! They look wonderful and are so durable! I couldnt be happier with Ballards products. June 24, 2011
excellent quality I was so pleased with the quality of the Sunbrella outdoor curtains that i ordered. They were perfect for the space. I would definately recommend the product to a friend. They cost a little more than some outdoor curtains but the quality makes it worth it. The only draw back is that i could not find the matching tye backs to order also. November 7, 2012
Curtains The curtains are wonderful but the panel lengths are inconsistant which of course we didn't realize until we had hung the first set. So I recommend that anyone buying curtains measure each panel BEFORE you hang the curtain rod. Other than that they are well made and look wonderful. September 17, 2012
They look fabulous I have only had these up for a few weeks but they really make my pergola area look so much more cozy and they block the afternoon sun just as I had hoped. I am considering getting a couple more panels to add to them so they are more full. Only problem is with long rod extended you have to put the middle bracket up and with it up I can't move the curtains all to one side as I had planned. But so far I love the purchase. Great quality. June 20, 2012
Excellent outdoor drapery-elegant-impactful! As an interior designer, I really appreciate the purchase- ready outdoor drapery selection and price point of Ballard Designs. I can't have these made for this price! My home was on the market so I purchased the sand and black stripe drapery panels for my outdoor patio to obscure a newly built house behind us. It looks so upscale. I can't wait to put some of these in my new home! July 11, 2012
Extremely pleased! We are extremely pleased with the patio drapes!! We have a new roofed patio, and since it faces west, I chose Sunbrella canvas- brown drapes which complement the furnishings, and the fabric is wonderful. It made a cozy, shaded area and we love them. August 20, 2012
Keepin' us cool! We have a patio cover addition on the back of our house that we use EVERYDAY! With the Houston heat, we needed something to keep the sun off of us. These curtains are wonderful. Very thick material, nice color, blocks out a lot of light so we can eat outside. July 24, 2012
The perfect touch The fabric is the perfect weight for hanging outdoors, not to light but not to heavy. The retail store, here in Tampa, was very helpful and kept me updated as to the delivery schedule. The look, I wanted to achieve ,was accomplished. Ballard Designs pulls through again! July 15, 2012
Awesome for blocking sun! Our sunroom gets very hot in the summer due to morning & evening sun. We ordered taupe colored drapes. We have been able to enjoy our room so much more. The room is cooler & sun doesn't shine in our eyes while enjoying dinners in the room. The quality is very good & fabric will be easy to clean. July 1, 2012
Beautiful decor for outdoors These curtains brought the indoors to the outdoors and created a cozy look for our outdoor kitchen/dining area. The fact that they came in a variety of colors and lengths with a reasonable price made them easy to work with. July 19, 2012
This product stands out Absolutely love my outdoor curtains. They add so much style to my porch. They came quickly and were exactly as pictured online. Wish I had got these sooner! August 2, 2012
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Product:FD026-Ballard Indoor/Outdoor Drapery