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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.5 out of 5 by 121 reviewers.
Rated 5 out of 5 by These curtains are awesome! I was hesitant about buying curtains online but just couldn't find anything at the mall that I liked. I have ordered so many lovely things from Ballard Designs, so I decided to order these in Bright White. I am so pleased with them...they look luxurious and full. The lining really adds to the total look. I recommend them to anyone wanting a high quality material and look. August 12, 2013
Rated 4 out of 5 by Burlap - not for everyone but I love them! I purchased these in ivory burlap. I love them! Others may say the fabric is scratchy, smells when new, and leaves little fabric bits around when new. I love the texture, the nice white lining, the color, and especially the price! All panels are a uniform length. They look great! The smell will go away. The fabric will stop shedding. And since I use them as stationary panels the scratchiness doesn't bother me. August 6, 2013
Rated 5 out of 5 by Superior value and good looking drape I got two versions of this panel; one in the standard burlap with fringe for the dining room and one in the off-white burlap for the living room. Both of them are lovely, well-made, and warm up the space. I keep them open. I liked them so much, I ordered three more sets for the bedrooms. I do NOT recommend the twill version - the texture is unattractive. I did not even remove them from the packaging before returning them. July 20, 2013
Rated 5 out of 5 by Great Value - Rustic Elegance I bought a pair of these in the Natural Burlap for my dining room. I like rustic elegance and prefer to mix textures for a less formal look. I don't like curtain panels hung by a rod pocket. Just looks like a dorm room to me. I hung these on a 2" matte black fluted rod with chunky finials. I put drapery hooks on the panel and hung these from fat wooden rings. No need to sew in the hooks - just stick them in the back - or use wood rings with clips. Finally, I added black tassel trim (with hot glue, no sewing) along the inside edge of both panels. They still look rustic but the added trim and drapery hardware really add a finished look and make a great presentation. These are a great weight and are lined. They do have a strong odor when unpackaged but I draped them over the patio chairs for a few days so the air would rid them of the scent and the heat released a lot of the wrinkles. These are a great buy and can be customized easily! July 17, 2013
Rated 5 out of 5 by Great for any room or style of decorating Love, love, love my new drapery panels from BD. They are great quality and look great in any traditional or transitional space! Looking forward to enjoying them for years to come! June 25, 2013
Rated 5 out of 5 by Love them! Trilby Basketweave Natural, 2 pairs. Very happy with these drapes. They did vary 1" -+ in length, but the two windows are not close so it isn't noticeable. Just the right amount of light comes through to make the look interesting. We now have 4 pair of Ballard Essential drapes and love them all! Great product. May 22, 2013
Rated 2 out of 5 by Not sure yet, time will tell These curtains are a bit thinner than I expected but are of good quality. The actual color is pretty close to the what appeared online. What is striking about them is the vast amount of lint/burlap threads that fly off of them whenever they are touched. I put the curtains in the dryer on a no heat/ fluff cycle and this helped remove some of the lint. Time will tell if the lint ever dies down. May 15, 2013
Rated 5 out of 5 by I love these curtains I hung them immediately, wrapped jute cording around each one a number of times and it looks great! Adds an interesting texture, especially when paired with my 'tropical' print duvet, dark green walls and mahogany furniture! I had read that they were a bit fumy, but it only lasted about a day. May 13, 2013
Rated 1 out of 5 by flaws had bought these some time ago and decided to buy more....not so nice this time around....lining not attached and was longer than panel so showed underneath :(...also, small area where color bled...too much trouble to send back! May 10, 2013
Rated 5 out of 5 by Beautiful Material I bought (4) 96in Bark Twill panels. They arrived right on time. The material and color is true to what you see on the web site. They ironed nicely. I choose to hang them using pin-on hooks which I then attached to the rings. They look beautiful!! March 28, 2013
Rated 5 out of 5 by Great value! I purchased 6 of the 108'' Ballard Essential Panel in Burlap. They do smell pretty strong when you first get them, but I just sprayed them #twice# with Febreeze and the smell came out easily. Great quality, this is the best price on 108" by far, I purchased 3 for the cost of 1 at most other stores. Highly recommend! March 13, 2013
Rated 5 out of 5 by Finished off my room I ordered the celery twill and they are a subtle light green, which worked well in my room. I was very pleased with the quality and the way they look in my room. Would highly recommend!! February 18, 2013
Rated 4 out of 5 by Nice Curtains I originally purchased these for my bedroom to replace other burlap curtains with a grommeted top from Bed Bath & Beyond. I loved the curtains, particularly that they are lined and long for a very good price; however, after installing decided i liked the look of the grommets with my decor better than the rod i used these curtains in my sons room. They look great. Pros: Length, heavy material, lined Cons: A bit stiff, but i do need to steam, so i'm hoping that loosens then up. The curtains did have a slight odor when you put your nose to them, but nothing obnoxious at all. I would order these again....and may do so for my dining room! February 13, 2013
Rated 4 out of 5 by I like the quality of this product These drapes were for my bedroom. I had looked everywhere for a pattern like this. I am pleased with the quality and the look. January 13, 2013
Rated 5 out of 5 by Great texture, drapes beautifully. I purchased the white quilted panels both for my bedroom windows and french doors. The room has a clean, crisp Swedish look and the texture of the fabric adds that extra layer to finish off the room perfectly.Very satisfied! January 10, 2013
Rated 5 out of 5 by Good quality, great value These panels are wonderful. The fabric is high quality and the fact that they are lined, makes them a great value. January 6, 2013
Rated 2 out of 5 by Very poor quality I bought 4 panels for the master bedroom. I had hand-forged iron curtain rods custom made. The curtains were very disappointing. I guess you get what you pay for. Each panel had some sort of dirty smudge, like a fingerprint. One had a mark that looked like a tennis shoe sole or tire marks. I do not recommend them unless you are looking for a very inexpensive, casual look. December 27, 2012
Rated 4 out of 5 by Looks great! These curtains make my bedroom look so much more finished! I ordered them a longer length so that they would puddle at the bottom and I am still unsure about that part and may eventually hem them, but I still love them! They seem pretty stiff for the puddling. December 8, 2012
Rated 5 out of 5 by Love these curtains!!!!! I love these curtains. They are well made and give our home the right touch of boho chic. I highly recommend them to anyone that likes to mix natural rougher fabrics with more polished pieces. December 2, 2012
Rated 5 out of 5 by PLeasantly surprised! I was not expecting the quality of materials or fine workmanship. The drapes hang beautifully! November 30, 2012
Rated 5 out of 5 by Essential panel Love the panels. I have an arch way separating the family room and my formal dining room. I hung panels on both sides and they provide the perfect ambience for the formality of the dining space and the casual atmosphere for the tv area. I liked how the wrinkles fell out after a few days and had just the right amount of weight. They also are nicely lined and insulate the area to keep the ac in the main living space. Great price and the rods I purchased compliment the panels perfectly. October 5, 2012
Rated 5 out of 5 by Beautiful! I love these curtains. They are a nice soft yellow and were the only soft yellow curtains I could find without getting custom draperies. They steamed nicely and when the sun shines through, there is a nice glow to the room. September 30, 2012
Rated 4 out of 5 by Nicely weighted linen I love the linen in these drapes as well as the color against the black stripe. I just wish they were blackout. Again the linen is heavy so they are by no means sheer, which is why I have them in a guestroom. If for my own room, I would have preferred blackout linings. September 30, 2012
Rated 4 out of 5 by Well made I bought 2 different lengths of curtain. All 4 of the 108" long drapes were the same length. I bought 2 x 84" panels and there is a definite difference in the length of the 2 panels. I pressed them before hanging them but they still have packing creases in them. They do have a nice hand and drape well. Really like the crimson color. September 28, 2012
Rated 5 out of 5 by perfect! The fabric is high quality and they are nicely lined. The curtains look wonderful and add warmth to my living room September 26, 2012
Rated 5 out of 5 by Great quality Love the drapes! Great quality and very well made. Would recommend these to anyone. I'm sure I will have them for many years. September 14, 2012
Rated 5 out of 5 by I LOVE that these are lined! I would recommend ordering the fabric samples just to be sure. I ended up going with a different color than I expected once I got the samples. This was the only place I could find reasonably priced (have you priced out custom curtains???) LINED panels that came in various lengths. I bought 11 panels...for my dining room, family room, and for the two story tall living room. Everything flows from room to room and everything ties together beautifully. I love that these are lined. Amazing price. Even though these have rod pockets, I hung with chunky curtain rings, and attached the clip of the ring on the backside of the rod pocket so the clip on the ring doesn't show. They look FANTASTIC. Installed them yesterday, and just need to steam to get the wrinkles out. I might be ordering some more for our bedroom! September 9, 2012
Rated 5 out of 5 by Chocolate burlap panel I love the panels I bought recently. Opposed to many other reviews the curtains had very little odor (from being a natural product) and did not arrive wrinkled. They are a true dark chocolate color and just add great color and texture to my living room. September 7, 2012
Rated 5 out of 5 by Provides rustic touch to decor. I love my burlap curtains. The lining makes them look expensive. I did not experience a problem with smell as some reviews noted ... I even expected an odor which is typical of burlap material. The curtains provide a rustic touch without being overly "country". August 24, 2012
Rated 5 out of 5 by Just like I expected! I love these drapes. A very classy, yet casual look. August 10, 2012
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Product:DC158-Ballard Essentials Panel

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