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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Ballard Essentials Cushion - Petite 4.1 5 141 141
this product has beautiful toile pattern! beautiful toile cushions! quality made! cushion nice and thick. January 18, 2012
Good quality, beautiful and comfortable. We are extremely pleased with our Ballard Basic Cushions. I had been searching in stores and was unable to find any good quality cushions. Like every other product I have purchased from Ballard Design, the quality is wonderful. My husband and the cats agree that the cushions are very comfortable! I'm happy that the cushion covers are removable for cleaning or a quick color change. Thank you. January 10, 2012
Great Quality But Size Not Quite Right The cushion insert for this bar stool cushion measured properly, but when I stuffed it in the cover, the whole thing was too small, and curled up from the cover not fitting properly. The cover was 1/2 inch smaller all around than advertised, and definitely too small for the insert. The quality of the entire thing was really good, apart from the size. Nicely sewn, plaids matched, strong welting in the seams. Zipper worked easily. I am disappointed to have to return them for an exchange, but happy with Ballard's customer service, so not so bad. January 8, 2012
Beautiful! These cushions and covers are beautiful! I got the spa linen covers and they look great in my kitchen. My family loves the comfort and I love that I can wash them! I have 3 kids so that is a necessity. Love Ballard Designs! December 31, 2011
Poor quality Covers arrived very wrinkled, overall appearance was very sloppy and cheap looking. December 28, 2011
Great cushions Very happy with this purchase. The cushion looks good, retain their shape well and stay put pretty well. December 4, 2011
Great cushions I had been looking for a long time for cushions to fit my rather awkward shaped kitchen chairs. I actually measured wrong and had to return the petite ones for the small but the return was no problem and handled very promplty. I was also pleased with the wide selection of fabrics. I look forward to using these for a long time. December 3, 2011
Very nice! The color is just what I thought it would be. The amount of cushion is also right for my needs. I will definitely order additional covers in the future. December 1, 2011
Great Cushions We had cushions from some place else that we have returned. Than we ordered The Ballard Basic Cushions. We'll keep them forever!!!!! I am a Ballard Designs biggest fan, because I can't stop loving almost everything I found in the catalog or online. Thank you, a million times thank you! Maryann November 23, 2011
well made cushions for dining room chairs Replacing Ballard cushions after a number of years of very heavy wear- obviously they are very durable- new cushions are just right in this hard to find ready made style- zip off feature is helpful. November 10, 2011
The product is everything you said it would be. Fit was perfect and so was the color. They look great. November 9, 2011
Beautiful, but inaccurately sized I really wanted these cushions to work for my kitchen stools. They were made of substantial weight fabric and were beautifully made. However, the measurements given were not accurate--they were more than an inch different in size than listed, so too narrow. The next size up was bigger than listed in the size chart, so too big. What a disappointment that neither size fit well. The black check is black and dark tan, not black and white, which you can't tell from the swatch photos online. These cushions are probably best for Ballard Design stools that BD can recommend the right BD cushion for. November 5, 2011
disappointed in quality not the same good quality as the one I still have -- bought a few years ago, its like its from a different company November 4, 2011
Perfect for my kitchen nook chairs The sage check fabric is perfect for the fall season. Wish I could order the covers only so I wouldn't have to store the pads. October 23, 2011
Nice looking, but not very comfortable Good for the price and great selection of colors and patterns. October 21, 2011
I love the basic cushions. I love the style, quality, color, comfort and price. I had to exchange them for a larger size and even that process was easy and quick. I love ordering from Ballard Designs. October 18, 2011
I expected a little more firmness. The color and fit are great. I did expect a little more firmness. They definitely please me more for beauty than comfort. The cane seats on my chairs are easily felt through the cushion, and that is what I was really trying to avoid. Thank you for the opportunity to review this item. October 14, 2011
This product looks great, but I am worried that it isn't going to last well. I was very pleased with the look of the cushions on my kitchen chair. The checks look very crisp and clean. After the first usage, however, the foam seems to have already been crushed by the pressure of someone sitting on them. I don't know if they will hold up with daily usage. Perhaps the foam should be more heavy-duty. October 10, 2011
Good quality cushions - very pleased The product was just as described, and I am pleased with the color, fit, and style. I also appreciated being able to order several fabric swatches in advance, so felt more confident in placing my order for six cushions. October 3, 2011
really comfy Love the chair pads, they fit perfectly because I measured and they are best of all....washable. September 16, 2011
Black-White Check Cushion Love my new cushions! Perfect size and fit great in my breakfast chairs. September 15, 2011
Cushions are well made and look great! Cushions are well made and look great! Fabric is a very tight weave and insert is very plump and comfortable. September 8, 2011
Practical and atractive. We bought these cushions to protect the cane seats of our ladderback chairs. What's great about the cushions is that the padding is separate, zipped into the covering - which thus can be washed. Color is as shown, an attractive chocolate brown. Cushion is comfortable. My only wish is that it was a half inch to an inch larger: I think it would fit the seat of the chair better. Other than that, we're quite satisfied. August 29, 2011
Great Quality and nice color! These cushions are great quality and the color is very nice August 20, 2011
nicely made cushion covers, look great. I am pleased with these cushions and covers. Would have given 5 stars but the cushion could be thicker. The covers fit well and look great. Have been looking for cushions for these chairs for ages, but could never find the right measurement. The fact that the design has a curved back to it makes them more functional. August 18, 2011
Love the cover, not the insert The cover is quality, very well made. I felt like the insert was flimsy and not the quality I'm used to from Ballard. I still loved them, but unfortunately they didn't fit my chairs so I'm having to return them. August 3, 2011
Comfortable and stylish i had a difficult time finding kitchen chair cushions that fit properly and were comfortable and stylish at the same time....until I found these! These cushions are so comfortable, soft yet supportive padding, and the color was true to the website/catalog rendition. I have found most chair cushions to be too large for my chairs, so the option of small, medium and large allowed me to find the perfect fit. Very pleased! July 30, 2011
Great Value and Look These basic cushions are very well made and designed. I have used them on old Hitchcock chairs with rush seats and other old chairs with caned seats. Now the chairs are more comfortable and I do not think the aesthetic is compromised in any way. Custom made cushions would not have fit or looked any better than these from Ballard Designs and custom cushions would have cost three times the price. I am so pleased with this product. July 16, 2011
I like them but--- The cushions are nice, however they wrinkle a little and after having them for only a few weeks, one of the strings has come unattached from the cushion itself. July 6, 2011
My cushions fit perfectly & easy to insert in their covers. Initially I didn't realize that the cushions and covers came as separate pieces. Now that I know how easy it is to insert them, I'm thinking about buying a second or third set to change them out with the seasons or just for fun! July 3, 2011
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Product:FC141-Ballard Essential Cushions