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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Ballard Essentials Cushion - Petite 4.1 5 141 141
really comfy Love the chair pads, they fit perfectly because I measured and they are best of all....washable. September 16, 2011
Not as advertised The web site and catalog show the petite cushion size to be 1 1/2" high x 14" wide x 14 1/2" long. When I received my cushion and cover (they are shipped in separate packages, and you have to assemble them), I found that both were smaller than advertised. The label on the cushion stated its dimensions were 1" high x 13" wide x 13" long. The label on the fabric cushion cover stated it was 14" wide x 14" long. The cushion was too small for my chair. Additionally, because the cover is larger than the cushion, it was too loose---not a tight fit as shown in the photos on the web and in the catalog. The overall quality of this item was poor, and it did not fit my chair, so I returned it. May 16, 2014
The cushions are quite nice until you come to the ties. So far, after one month, I have had to re-sew at least 6 or 7 of those ties with dentil floss. And I know there are two still needing to be done. Ballard design is top dollar. Something I am happy to pay for a good product. You would think they would come up with a better way to attach those ties. I am a bit disappointed, but this is one of those things that is easier to fix myself than to return April 4, 2014
Durable! I looked through my Ballard order history and was suprised to see that I ordered my 6 small black check/gingham seat cushions in 2008! They have survived daily abuse of three boys so amazingly well and other than spot cleaning, I have never had them cleaned. I have had to sew back on a tie or two that came loose, but for as long as I have had these, that's to be expected. Hoping they come out with some new patterns so I can change out my look. March 28, 2013
Fairly flimsy cushion This cushions lack any kind of density. Pretty much go flat when you sit. I wouldn't recommend them. February 2, 2012
Poor quality overall (cushion/insert & cover) I ordered four of the small essential cushions. Although the inserts are described as 1 1/2" poly foam, the foam isn't good quality (there certainly is no density to the foam) & the linen covers are also poor quality (piped edges are misshaped & the cover doesn't fit the insert as tightly as I would like to give the cushion the crisp look as pictured in the catalog). I am only keeping, because I needed right away, but will probably have cushions made for my chairs sometime in the future. I suppose it's true that you "get what you pay for", but Ballard products that I and/or my friends & family members have purchased in the past were a better value. July 19, 2012
love the color-stitching not so much thrilled with the fabric , deign and fit but so disappointed that the first time we tied them on to the chair 2 of the ties pulled away from the cushion cover- poor stitching it looks like- otherwise they are perfect- just have your needle and thread ready to fix May 25, 2014
Looked cheap Not as expected and returned them. Looked cheap, not the quality that Ballard Design has. May 21, 2014
Very comfortable and good quality. The foam insert is very comfortable and seems firm enough that it will hold its shape. The fabric is heavy and the stitching and zippers seem to be of good quality. The black and cream check matches my decor beautifully! May 12, 2014
Mostly pleased The Ballard Essentials Cushion fits the bill when it comes to the fabric and color, however, I really wish it had a thicker foam center. It is just a bit too thin. April 27, 2014
Cushions are a perfect fit I like the cushions & am happy with the color. They fit very well & complete my DR April 17, 2014
Good covers These are put together well, although one of the ties came off in the first week of use. I repaired it easily and have not yet had the issue with the other cushions. The cushions are just the right size for my stools and they have added a softer and warmer look to the wood stools. For the fabric I selected (Cotton Twill) I had to deal with wrinkles before putting the covers on the cushions provided with them. All in all I do like them and feel they are a good value for the price. April 4, 2014
pillow inserts were different colors which showed through the "bright white" cotton covers The order was 4 petite poly foam inserts and 4 "bright white" cotton covers. First, I was sent 3 inserts with a strong yellow color foam and 1 insert that was white poly foam. The "bright white" cushion covers could not hide the difference in the color underneath. Then, I was sent replacement poly foam cushions--all yellow. Although they are now consistent the yellow poly foam is evident underneath the cover. The covers are not opaque enough to hide the color of the poly foam. September 5, 2013
It works I had purchased this cushion with the intent of using it on my daughter's desk chair, but it did not fit that chair properly. This was not Ballards fault, but I did think it would work based on measurements. I ended up using it on my son's desk chair instead because it fit better, so I didn't have to return it. I had chosen a neutral color, so it works in both rooms. As far as quality goes, if is fine. There is nothing about it that wowed me--it is just a cushion. I can't speak to the longevity of how it will wear because we have only had it for a few weeks. I do like that I can remove the cover for washing and purchase a different cover if I want to change it. I do wish there were more color options available. The foam density seems adequate. Would I purchase these cushions for dining chairs etc.? I am not sure that I would, but it works for a kid's desk chair. February 22, 2014
Useful product fitting the stools perfectly. The cushions and covers are the quality I expected from Ballards and they fit the seats of the stools perfectly. While I selected the covers based on the description indicating they were "quilted," upon close examination, I believe the correct term is "embossed" since there is no extra piece of fabric to which the first piece is "quilted." Still, the fabric is attractive and the cushions will serve my purpose. March 16, 2014
Love this quality product! When I purchased a new black dining set, I decided on these great cushions instead of having custom cushions made. The medium size fit my chairs and I used two of the large sized cushions on the bench. Love the look and the black/beige check match my kitchen decor perfectly! February 14, 2014
Very good quality product I was pleasantly surprised at the great quality of these cushions. The fabric was very nice and the workmanship top-notch with a sturdy zipper and even piping. The foam inserts were generous in size, not skimpy like some I looked at. February 13, 2014
Comfortable and Stylish Seat Cushion Covers The seat cushions are very comfortable and well made. A very nice selection if colors which help make our dining room chairs comfortable and highlight the wood chairs. Very satisfied. February 9, 2014
8 medium essential cushions - cover quality very good, insert quality poor I gave the product and average rating because of the inserts' poor quality. The quality of the cotton covers seems very good, even though I purchased them recently and have not washed them yet. Inserts are hard, stiff and seem to already be sinking in the center. There are many good quality, and reasonably priced, inserts available nowadays that are or feel like cotton or down/feathers. You should look into replacing the inserts you offer. April 18, 2013
This cushion will last a long while; it is firm and well-made. These cushions have several features I particularly like: First, they are well-made of sturdy fabric. Secondly, it is firm, not so soft that you feel like you have been "let down". Thirdly, the fact that the cover zips off and can be laundered is a necessary bonus for chairs that are being used at a table most of the time. January 22, 2014
Perfect for the chairs These are the perfect size for the Louie chairs we purchased. They are comfortable and last a long time. I still have the first two I purchased years ago. January 23, 2014
Perfect cushions! The checked bar stool cushions are just perfect for my cream colored bar stools purchased from Ballard Designs. I love the homey country french look it helps to portray in my kitchen! March 28, 2013
I really enjoy this item. The first time I ordered the cushions I got the ones with the buttons and was very unhappy. I like these ones much more. March 29, 2013
They are working okay on my chairs Had to repair one zipper before inserting cushion. Fabric seems sturdy, will see had they hold up in six months. January 11, 2014
Best Cushions These cushions are great, worth the price. Have tried cheaper cushions before and there is a clear difference. Plus they look terrific! February 28, 2013
Very pleased. Cushions are very comfortable and covers are sturdy. January 9, 2014
Would purchase again I purchased the petite Essential Cushions for some antique French chairs with rush seats, and they were too small. I returned them in exchange for the small size which is a better fit. The quality of the twill is excellent but only had then for about a month so don't know how they will hold up in the laundry and long term. I am very satisfied with them now and in the future, I will probably order another set in another fabric. December 15, 2013
Quality didn't meet expectations Given the written description and the photos, I'd expected better quality in the fabric and the foam inserts. November 25, 2012
Worth the price! This cushion fits perfectly on a standard rush-seated bar or counter stool. You cannot find this size anywhere else, according to my searches. It is extremely well made. December 12, 2013
Sizing and overall quality of cushions I purchased four of the same cushions. I gave a three star rating because at least one tie from each cushion tore off once the cushions were actually used. This occurred immediately upon use. Even after loosening the ties to accommodate more movement, the ripping apart still occurred. I did not bother returning for replacements because I'd already returned them once, due to sizing issues. I continue to use them WITHOUT the ties. November 23, 2013
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Product:FC141-Ballard Essential Cushions