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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Ballard Essentials Cushion - Petite 4.1 5 145 145
overall okay I thought the check would be a bit smaller but it still looks good. I bought them to go with the Lemans counter stool but only wish they were a bit larger and fit the seat of the stool better. Still nice to have the cushion on the bottom and is functional. September 27, 2013
Too small!! I was told that this size seat cushion would fit the ballroom folding chair and it was too small. This was after ordering the covers as well. It was too late to return them and even though the cushion itself is comfortable, they not only look peculiar they are uncomfortable to sit on since it does not cover the wood completely. September 26, 2013
pillow inserts were different colors which showed through the "bright white" cotton covers The order was 4 petite poly foam inserts and 4 "bright white" cotton covers. First, I was sent 3 inserts with a strong yellow color foam and 1 insert that was white poly foam. The "bright white" cushion covers could not hide the difference in the color underneath. Then, I was sent replacement poly foam cushions--all yellow. Although they are now consistent the yellow poly foam is evident underneath the cover. The covers are not opaque enough to hide the color of the poly foam. September 5, 2013
These large cushions are perfect for my cane bottom chairs. My cane bottom chairs had previously had a custom made cushions which were no longer suitable. Ballard design was the only merchant that even provided a cushion with desired dimensions. The bonus twill fabric which may be machine washed were a perfect option for daily use. August 31, 2013
Nice quality These chair pads are well made and comfortable to sit on. The gray check is more of a blue gray than it appeared on my computer. June 6, 2013
Perfect fit - just like I had hoped I ordered 6 medium seat cushions with ties in the black/cream pattern and they are beautiful. As always, I love the Ballard quality. June 4, 2013
Assembly required The cushions were foam inserts that had to be put into the cloth covers. Not easy. They also did not fit my Windsor chairs well as the foam was stiff. The color was not as pictured, so I returned them the same day. The whole process took me over an hour assembling then disassembling. June 1, 2013
Great cushion for my bar stools. These are just the right size and look great; covers are easily removed for washing. Just don't leave in dryer too long as they are cotton(or at least I have the cotton ones) and will shrink some. June 1, 2013
Nice sizing choices I love the fact that I can finally buy chair cushions that actually fit some of our chairs. I have the Small cushions for our kitchen chairs and the Petite for our older dining room chairs. I only rate it three stars because of the quality of the cushion inserts. May 30, 2013
Great cushions Really happy with these cushions! I shopped and shopped and had samples sent and in the end am very pleased with these. Our dining table is part of an open floor plan, so the seats and cushions are always front and center so I really wanted something of high quality that looked nice but didn't distract from anything else. May 4, 2013
Average cushion The cushion looks good and I like having the zipper. However, the foam is not dense enough and after using them approx. 1 month, they have begun to flatten. April 25, 2013
8 medium essential cushions - cover quality very good, insert quality poor I gave the product and average rating because of the inserts' poor quality. The quality of the cotton covers seems very good, even though I purchased them recently and have not washed them yet. Inserts are hard, stiff and seem to already be sinking in the center. There are many good quality, and reasonably priced, inserts available nowadays that are or feel like cotton or down/feathers. You should look into replacing the inserts you offer. April 18, 2013
Perfect choice! I recently bought six of these (plus one in the medium size) and they are wonderful. Well-made and comfy on my antique kitchen chairs. The fabric is sturdy and should last a long time. Thanks, Ballards's! April 10, 2013
Just what I wanted Size was perfect. Came in a variety of sizes and colors. Shipped quickly. April 4, 2013
Great chair cushion Nice shape, comfortably firm, looks great on the chair. Colors in photo appear as white/black, but the check is actually more of a beige/black. Ended up working out perfectly. April 3, 2013
I really enjoy this item. The first time I ordered the cushions I got the ones with the buttons and was very unhappy. I like these ones much more. March 29, 2013
Durable! I looked through my Ballard order history and was suprised to see that I ordered my 6 small black check/gingham seat cushions in 2008! They have survived daily abuse of three boys so amazingly well and other than spot cleaning, I have never had them cleaned. I have had to sew back on a tie or two that came loose, but for as long as I have had these, that's to be expected. Hoping they come out with some new patterns so I can change out my look. March 28, 2013
Great style, form & function! I searched high & low for adequate chair cushions for our kitchen farm table chairs. I found these in a Ballard catalog and they looked too good to be true. How pleasantly surprised we were when we received them, put them on the chairs and sat down to enjoy our dinner -- fabulous!!! They're beautifully made and very comfortable. I definitely recommend them, and will purchase more of them soon. I bought a minimal number, not totally convinced they would be so great -- but now that I know, I can order for the rest of my wooden chairs. March 28, 2013
Perfect cushions! The checked bar stool cushions are just perfect for my cream colored bar stools purchased from Ballard Designs. I love the homey country french look it helps to portray in my kitchen! March 28, 2013
Perfect Fit I ordered this cushion for a small bench in our entryway. It looks great and fits perfectly! It changed the whole look of the bench, making it look comfy and inviting. The cushion is well made and holds it shape well. March 14, 2013
Best Cushions These cushions are great, worth the price. Have tried cheaper cushions before and there is a clear difference. Plus they look terrific! February 28, 2013
Comfortable cushion. Fits well on my large ladder back chair. If the width of the tie back piece was greater it would make a lovelier knot or bow. It is too narrow now and stiff. That's the only thing I would improve on this product. February 15, 2013
Excellent! The product color is as described (I purchased the Super White) and the quality of the product is excellent. I especially like that I can remove the cover to launder when soiled and as these were purchased for the kitchen, that's a plus! I'm very pleased that I can order fabric by the yard to match! When I re-decorate, I will not need to buy the cushion, just the cover! February 14, 2013
Great product! I ordered these cushions for my new kitchen chairs. They are well made, comfortable and came in just the right color. I really like that you can remove the covers and wash them. December 10, 2012
quality & great looking High quality, attractive and make chairs much more comfortable. They instantly transform chairs from ordinary to special looking. December 8, 2012
Very attractive and comfortable seat cushions. I would highly recommend these seat cushions. They fit perfect. The covers can be washed. It is definately worth the price. The fabrics available are very fashionable for your home too. Much better than several ones I have purchased in the past at stores, that only lasted for a few months. Go for it! November 29, 2012
Quality didn't meet expectations Given the written description and the photos, I'd expected better quality in the fabric and the foam inserts. November 25, 2012
Attractive and well constructed I ordered these cushions in medium size with black checked fabric. They are attractive and well constructed and provide firm support. November 11, 2012
Ballard Essential Cushion The cushions fit well on our bar stools, are comfortable to sit on and the fabric is sturdy and crisp-looking! We really like them. October 30, 2012
Great Quality!! Fabric is great and I love the fact that they are zippered so the covers can be removed and washed. They fit my chairs perfectly and the fabric is beautiful. October 20, 2012
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Product:FC141-Ballard Essential Cushions
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