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Baldwin Sofa Frame

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Baldwin Sofa Frame is rated 3.5 out of 5 by 33.
Rated 5 out of 5 by from Very Comfortable Sofa I saw this sofa for a much higher price at a local furniture store. I absolutely love it. I ordered the twill sofa cover. The only concern that I have is that the sofa cover itself fits very tight. You really have to pull on it to get it on the sofa. It definitely takes two people to get in on right. The first sofa cover was too small, and Ballard gladly sent me a new one. The second fits a little better, but is still very snug The people at Ballard Designs were very helpful and courteous. I will buy from them again, the product was exactly as it appeared online and in the catalogue. A pleasure to do business with.
Date published: 2012-03-26
Rated 5 out of 5 by from Fantastic value I buy lots of furniture for various properties and this sofa is very well made, comfortable and stylish. Having the ability to change out the slips is great. I stock up when they go on sale.
Date published: 2012-02-12
Rated 5 out of 5 by from Sooooo luxuriously comfortable! I was lucky enough to try out the sofa at the store in the Tampa, Fl mall. Otherwise it would have been difficult to purchase based on written reviews alone. After about a year we bought the Baldwin sofa through the catalog. It is very reasonably priced and we could not be happier.
Date published: 2011-03-16
Rated 5 out of 5 by from Stylish and comfy My husband was really hesitant to let me purchase a sofa online, but the 10 day return policy cajoled him into trying it. Needless to say, this sofa did not get returned! It is super comfy and casual yet elegant. It is well made and with the slip covers, should last forever. We did not have much difficulty getting the slip covers on as some have stated. Purchase with confidence if you are looking for comfort and durability for a good price.
Date published: 2011-11-12
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:SS036-Baldwin Sofa Frame
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