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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
Ten swatch maximum.
Options for purchase: Frame and Slipcover or Slipcover alone.
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Baldwin Chaise Slipcover - Special Order Fabrics 3.5 5 12 12
Book + wine+ Baldwin = Heaven We have the Baldwin chaise in a little nook in our bedroom. It is soft, cozy and looks classic. It doesn't get the heavy traffic that the furniture in the rest of my house does with 3 kids and two dogs, but after two years it still looks fantastic. I don't understand how the 5'5 lady's feet hang off the edge...I am 5'9 and can stretch my legs out on it with an inch to spare. My 5'6 kid even likes to sleep on it. It's definitely my favorite all time spot to curl up with a book and a glass of wine! Wanting to order a slipcover to go with new color scheme, but the reviews on those aren't great. I haven't needed to remove mine yet, but if do I'll be very careful washing! August 30, 2014
Seat cushion doesn't last six months I don't use the chaise very often so the problem wasn't from wear. The seat cushion developed a impression where my seat met the seat cushion. I fluffed and pushed and turned the cushion each time I sit in it. No amount of fluffing helps. The stuffing just separated and I can't fix it. This furniture isn't cheap and it annoys me that the two pieces of furniture I have purchased have cushion problems. August 23, 2014
this is one piece of furniture I keep moving with me I have had my Baldwin Chaise for 6 years and I love it!!! I am a petite 5'6" woman and I love to curl up and read a good book or watch TV on it. It is one of a very few pieces of furniture that as I move and/or redecorate I take with me and simply change the slipcover for a brand new look. My teenage daughter had it last in her room for 2 years with a white twill cover and it still looks fabulous. I am now moving again and ordering another cover only because I finally get my chaise back in my little nook and I'm changing up the color. Love, love, love this comfy seat just as much, if not more than, all of my other "custom-made designer placed" items in my home. March 15, 2014
Fabulous!! My family and I love, love our Baldwin chaise and sectional! We've had this set for many years now. We've never washed our slip covers; however, we haven't needed to as the fabric held up so well. I'm now back to buy some new slip covers as our cats have ripped up some chair arms over the years. Buying just the slipcovers for this fabulous, EXTREMELY COMFORTABLE and very well made set is so easy and inexpensive! This is the best furniture investment ever! Thank you, BD. :-) March 18, 2013
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:SA124-Baldwin Chaise Slipcover - Special Order Fabrics
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