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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 340 reviewers.
Rated 5 out of 5 by Great customer service This is a beautiful large mirror and I am so happy with it. The price was more than fair even though it seems very high end. I did worry about having a breakable item shipped to me and unfortunately the first mirror arrived broken in two. I called and they shipped out another one immediately. But the second mirror arrived completely shattered. Dealing with customer service was actually great even though the situation was not. They shipped out a third mirror (overnight!) and thankfully it arrived intact. I will shop with Ballard Designs again. Best customer service experience ever. August 3, 2015
Rated 5 out of 5 by Pretty, heavy duty mirror This mirror is heavy and very pretty. THe edges are nicely beveled, and the shape is great. Looks great in our entry way. July 30, 2015
Rated 5 out of 5 by great design I have, in my newly redecorated bedroom, the mirror offset on the dresser which makes for a lovely appearance. July 30, 2015
Rated 5 out of 5 by love my mirror! Beautiful mirror! I love it! And it came so well packed - I was very impressed! Thanks, Ballard! July 26, 2015
Rated 5 out of 5 by Beautiful mirror the mirror arrived packaged extremely well; it took a bit to get through all the packaging. Love the shape of the mirror and easy to hang either vertical or horizontal. Love the look! July 18, 2015
Rated 5 out of 5 by Simply love this mirror. Chose the small one and it fit perfectly in my bathroom. Love the shape. July 16, 2015
Rated 5 out of 5 by like it a lot This mirror is great in my hallway. I really like the shape! July 7, 2015
Rated 5 out of 5 by Lovely I'm trying to jazz up a boring/bland bathroom and two of these sure did the trick. They add some flair and I love the graceful shape. I purchased the medium size and they fit perfect above my sinks. I also love that you don't have to worry about matching these to a wood hue or faucet color .... they coordinate well with anything. They are a nice find and well worth the price! June 21, 2015
Rated 5 out of 5 by I love this mirror I got the medium sized one, and I love it. It's in the master bathroom and looks amazing. The kids say it looks like the batman symbol, but I think it looks old fashioned and romantic. would recommend this for anyone who wants a mirror to sparkle up their home. Price was also a plus. June 19, 2015
Rated 5 out of 5 by Stunning I purchased two of the medium size mirrors to put in my bathroom over a double vanity. They looks absolutely beautiful. They are well made and very well priced. I would definitely buy them again and highly recommend the to anyone looking for a mirror April 24, 2015
Rated 5 out of 5 by Elegant! This mirror looks even better than I anticipated--adds a real touch of elegance to my college-aged daughter's room. Would be appropriate for many areas in the house, very versatile. April 16, 2015
Rated 5 out of 5 by Gorgeous and Feminine I purchased 3 of the large size and have them hung throughout my business. The curves are so soft and feminine. They fit our design and decor perfectly. Love! April 15, 2015
Rated 5 out of 5 by Audrey mirror I purchased the small mirror for a small bath remodel. Loved the mirror and look so much, I ordered two of them in the mid size for my master bath remodel. Have received many compliments on these mirrors. May purchase the large mirror to use as a full length in my master closet. Have always been pleased with all purchases from Ballard. Certainly a client for life! March 11, 2015
Rated 5 out of 5 by love this mirror..getting a second one Purchased the large size to place on the wall above fireplace in living room but actually love the way it looks over the sofa so that's where it is. It was delivered promptly and professionally packed to prevent breakage. Planning to purchase a smaller one for a bare wall in the upstairs hall. Very satisfied and highly recommend. March 7, 2015
Rated 5 out of 5 by Audrey Mirror I love the mirror. It is beautiful. It was packed beautifully and arrived quickly and in tact. It is over my small sofa with a planter on either side. The first thing you see when you enter the living room. Everyone quickly comments on it--it is perfect . I am very pleased. January 30, 2015
Rated 5 out of 5 by gorgeous Unique and curvy design. I got the large one and it fills the wall space nicely. It took some time and work to unpack it, though. January 26, 2015
Rated 5 out of 5 by Gorgeous! More beautiful in person than in the catalogue. Came well packaged (took a while to unbox). Love it. November 10, 2014
Rated 5 out of 5 by Good Buy This mirror has style without being too over the top. We bought this mirror in the large size for our bedroom entry to bathroom area. Very simple yet chic. Our bedroom furniture is intricate carved wood and we needed a mirror that did not compete with the furniture style. We have had this mirror for over a year now so it is durable. Shipping and packaging we great. October 27, 2014
Rated 5 out of 5 by Simply beautiful! I bought this mirror to hang in my dinning room because there is no window and it was rather dark. Now with the mirror, I open my kitchen window and the light reflects off the mirror and really opens up the dining room. Not only that but it is more beautiful than the picture. Love it! September 26, 2014
Rated 5 out of 5 by beautiful mirror I looked for a long time to find a mirror that was special. This one definitely fits that description. It is really lovely and I am happy I purchased it. Packaging was excellent and it arrived quickly. September 8, 2014
Rated 5 out of 5 by Absolutely Beautiful I ordered the large mirror and it is perfect for the dining room. The design is lovely and the quality is quite flaws anywhere and I have an eagle's eye for finding flaws. I am very glad I made this purchase. May 29, 2014
Rated 5 out of 5 by Lovely Mirror I love this mirror over our mantle! I bought the largest one and it really lights up the room! I think though, that the hanging hooks on the back could be a bit larger given the fact that this is a VERY large mirror to hang. The price of this item is fabulous as well! I had been shopping for a large mirror for a long time and the unique shape combined with the amazing price closed the deal..... :D May 28, 2014
Rated 5 out of 5 by Beautiful room accent This mirror has become a stunning conversation piece. We recently remodeled and everyone comments on it's beauty and unique appearance. May 7, 2014
Rated 4 out of 5 by Heavy high quality mirror This mirror looks great and feminine in the master bedroom. I hung it vertically but it looks nice horizontally as well. April 29, 2014
Rated 5 out of 5 by Classy look The mirror came in within a couple days after I ordered. It was packed great, since I hesitated having a mirror sent to my home. The mirror is in my bathroom and looks wonderful. A beautiful mirror for a surprising price. April 28, 2014
Rated 5 out of 5 by Perfect fit for my powder room I spent some time looking for a mirror for my new powder room. I wanted something with style that was also simple. This mirror turned out to be the perfect choice. April 28, 2014
Rated 5 out of 5 by This product is beautiful. Perfect size, shape. Looks beautiful in my entry. It was packaged very well. April 26, 2014
Rated 5 out of 5 by works perfectly in powder room Easy to hang, perfect size for over a pedestal sink in my basement powder room. The room has lower than normal ceiling and the light fixture hangs down, and was tough to find the right sized mirror to work over the sink that wasn't too big or too short. Lays nicely flat against the wall, which was needed due to the light fixture sconces that come down in front of the upper portion of the mirror. Packaged very well for shipping - very secure and protected. April 25, 2014
Rated 5 out of 5 by Light and Airy Look Purchased two of the medium size Audrey mirrors to hang in the master bathroom. The two sinks are across the room from each other. The mirrors are a perfect size and I love the shape! So glad I found these! April 23, 2014
Rated 5 out of 5 by Wonderful Mirror I purchased this mirror for a bathroom that has a vanity with the bowl placement being to one side rather than in the middle. I hung the mirror so that the longest side of the mirror would run across the vanity, which solved my problem of the vanity, light and mirror looking lopsided, and it looks GREAT. This was a VERY easy mirror to hang. April 5, 2014
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Product:WM692-Audrey Mirror

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