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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Audrey Mirror 4.8 5 276 276
STUNNING This mirror was absolutely stunning! I could not be more pleased! April 1, 2014
huge! I hung this in my master closet.. its feminine and has a beautiful shape December 6, 2013
Beautiful! I put this mirror in my master bath and hung it long ways over a double sink. It's absolutely beautiful! March 16, 2011
Awesome We needed a mirror to over our new vanity and ordered the large and it makes the bathroom pop. Everyone that sees it loves the look. Very good quality and easy to install especially with the template that is included. Would highly recommend. November 28, 2013
Love it! I purchased one for my own master bedroom, my daughter's and have suggested it to several customers. It does the whole full lenth mirror job but with a softer, slimmer profile. August 8, 2012
Prettier in person Love the lines on this mirror. I have it over my bathroom sink and it's just beautiful. March 28, 2014
So Pleased! First time ordering from BD but not the last! The product, customer service and shipping was outstanding. I was nervous having this large mirror (30x60) shipped, however, the packaging was solid. Well done Ballard Designs, thanks! November 19, 2013
Beautiful design I purchased two small and one medium mirror to accent my living room wall and it definitely adds a unique design feature while adding more light to the room. Easy to hang on the wall but it took two of us to do it. I waited a long time to purchase these contemplating differing looks but these mirrors look fabulous! November 16, 2013
Great for a small apartment I selected this mirror to hang over the loveseat opposite my wood-burning fireplace. It adds a wonderful new dimension to my livingroom. It was packed extremely well for shipping. I am extremely pleased with the purchase. November 16, 2013
Love, love, love this mirror! I ordered the large size and the first one came in damaged. Ballard quickly sent a replacement. This one came in undamaged. I love the elegant shape of the mirror; wish they made one even a little bigger. I knew that it would set off my formal dining room quite well. November 14, 2013
Not your usual mirror I bought this mirror (in medium) for my daughter's "big girl room" makeover, and we both love it. It's different from the regular mirrors you see over dressers, and it's got a very pretty, feminine feel. I'm definitely pleased with this purchase. January 11, 2012
Worked for me We needed a mirror that would occupy a large space in our bathroom. We bought this & placed it horizontally. Worked like a charm. I like the simple design, which gives it some detail, without making it too busy. January 16, 2012
Absolutely Stunning I bought the large mirror to hang in my dining room. It adds so much interest to a large expansive wall. I love how it is beveled on the edges. You cannot appreciate the beauty until you see it in person. It was very easy to hang. I tried many mirrors from other stores only to return them as they did not look right in the space. This mirror is staying put. It is simply gorgeous. October 6, 2011
Beautiful Package arrived quickly. this product was packaged very well and the mirrors look stunning in my newly remodeled bathroom!!! I have received a ton of good comments on how beautiful these mirrors look! November 5, 2013
Prefect mirror This mirror works great. I wanted something a little different in my laundry room and this is it! Love it and have received many positive comments. November 6, 2013
Mirror was a perfect size! Loved the angles of the mirror and it was just the touch my wall needed in my new home office. Makes the room look bigger and is quite flattering to my decor. October 31, 2013
Love it! I love this mirror. I bought it to go over a bed, but it wound up in the bathroom as a vanity mirror. It looks fantastic. October 31, 2013
Great hanging mirror! My husband and I live in an 1100 square foot condo and for years I've been trying to find a full-length hanging mirror to put on our second floor landing. This definitely did the trick and at a modest price compared to other mirrors the same size without sacrificing quality (it's heavy!). I have only noticed minor distortions in how you look and believe me, I'm VERY picky about things like that. Came in super-packaging too. Pick it up when there is free shipping and it'll be a little easier on the wallet... :) June 28, 2012
beautiful mirror this mirror is absolutely beautiful. it was featured over a dressing table in the catalog, but i have it hanging over a dining room buffet. it is light weight and was very easy to hang.this mirror was so thoroughly packaged,ther was no way it could be delivered any way but perfect. i continue to be very impressed with ballard designs products and service. January 2, 2012
Impressive Look with more than one I bought two medium mirrors for my children's bathroom to go above each sink area and a small one for the "make up" area for my daughter. They look fantastic!! I was also impressed with the packaging upon receipt. Well done, no need to worry about breakage. December 14, 2011
Beautiful! I loved this mirror when I saw it online, but when I had it delivered it met all of my expectations and more. I used it in my daughter's nursery and it is one of the best features of her room. The curved detail makes it sweet and feminine. Would highly recommend! March 28, 2011
Elegant and a conversation piece Ballard does it again. I absolutely adore this mirror. I have it hung in my dining room and get lots of compliments on it. It's elegant and a great piece that promotes good conversation. Everyone finds it darling because its not traditional in shape. A great find! March 24, 2011
Poor hardware I loved the size and look of the mirror in my half bath. However, the hardware attached to the back of the mirror was put on crooked. Therefore, the mirror had to be hung crooked to compensate for the over all result of the mirror to hang straight. Also, we had to purchase additional hardware for it to hang properly. The mirror is up but there is a small gap between the wall and mirror. It was too much trouble to send back so we made it work. July 23, 2013
reflective reflection In my dining room, I am using an antique treadle sewing machine as a sideboard. I have been looking for a mirror with "character" to fit on the walll between the top of the sideboard and under the mantle. The small Audry mirror, hung horizontally, was "it". I used the shaped packing foam as a template to aid in hanging the mirror. It is perfect; gives reflective light and depth to the area. Good quality and have received many compliments. Once again, Ballard's to the fore! August 4, 2012
Simply Beautiful! I had ordered the large and the small, one as a full length bedroom mirror, the other as a vanity mirror for the bath and I have to say, they are both the most beautiful additions to my home. I cannot say enough great things about them, they are stunning! They come wonderfully packaged for safe shipping. If anyone is on the fence regarding this mirror, don't be, it will be the best purchase you've ever made! Thank you Ballard Designs for offering such gorgeous products with a European, traditional flair, love everything I've ordered! February 22, 2012
too hard to hang! I bought the large size for over our fireplace. The mirror is very pretty and unique - but I'm not sure it was worth the trouble of hanging it. The hooks are mounted to a rectangular board on the back of the mirror. The board is not centered or square to the back of the mirror, so trying to figure out where on the wall to hang my hooks was a measurement nightmare. I consider myself fairly capable at these sorts of projects, but this one had me (and my husband) really frustrated. After a all of our effort, the mirror went up and is slightly off center...but I can't bear trying to fix it. It would be a lot better if there was some attention paid to the placement of the hooks on the back or if you could hang this with picture wire - but the only instructions that come with this specifically say not to use wire. Shipping was super pricey, but super fast. Overall, it looks good, but was way too much trouble. I wouldn't buy it again. February 2, 2013
Perfect Mirror! We purchased the Audrey Mirror for my guest bathroom. The decor is French Country, so the mirror is perfect over my pedestal sink. We just installed a clawfoot tub, so we are considering purchasing the larger size Audrey Mirror to hang on the wall near the tub. Quality and design of the beveled edges is exactly what we were looking for. Came shipped with very secure packaging. Once again, Ballard Designs has not disappointed us!! February 18, 2012
Love the mirror and its unique shape This mirror is so beautiful in my very small bathroom. It gives such character to a small space. May 24, 2013
Perfect for a bathroom vanity I bought this to hang over a pedistal sink in a half bath. It is beautiful, feminine and brings some character to the space without overwhelming the small room. Love it! January 3, 2012
Looks great I've gotten a bunch of compliments on my medium Audrey mirror hanging over my mantel. When I unpacked it, I did notice that in person it looks kinda like the bat symbol, but I'm pretending that I didn't notice it. However, the resemblance is a plus for my husband, so it works out OK. September 19, 2011
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