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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Audrey Mirror 4.8 5 287 287
Absolutely Beautiful I ordered the large mirror and it is perfect for the dining room. The design is lovely and the quality is quite good...no flaws anywhere and I have an eagle's eye for finding flaws. I am very glad I made this purchase. May 29, 2014
Great accent for guest room Bought the medium sized one to put over a small bureau in a guest room - it's perfectly sized, super easy to position and hang. It arrived in perfect condition because of the incredible packing from Ballard. Love it! January 11, 2014
Great hanging mirror! My husband and I live in an 1100 square foot condo and for years I've been trying to find a full-length hanging mirror to put on our second floor landing. This definitely did the trick and at a modest price compared to other mirrors the same size without sacrificing quality (it's heavy!). I have only noticed minor distortions in how you look and believe me, I'm VERY picky about things like that. Came in super-packaging too. Pick it up when there is free shipping and it'll be a little easier on the wallet... :) June 28, 2012
Beautiful My mirror came very carefully wrapped. It was prettier on the wall than it was in the catalog. It is a beautiful addition to our new home and sets off the piece that it hangs over remarkably. It draws your eye. I was sceptical about ordering at first due to the shape and size, but it came in perfect condition. December 1, 2013
Beautiful room accent This mirror has become a stunning conversation piece. We recently remodeled and everyone comments on it's beauty and unique appearance. May 7, 2014
beautiful mirror this mirror is absolutely beautiful. it was featured over a dressing table in the catalog, but i have it hanging over a dining room buffet. it is light weight and was very easy to hang.this mirror was so thoroughly packaged,ther was no way it could be delivered any way but perfect. i continue to be very impressed with ballard designs products and service. January 2, 2012
huge! I hung this in my master closet.. its feminine and has a beautiful shape December 6, 2013
Awesome We needed a mirror to over our new vanity and ordered the large and it makes the bathroom pop. Everyone that sees it loves the look. Very good quality and easy to install especially with the template that is included. Would highly recommend. November 28, 2013
works perfectly in powder room Easy to hang, perfect size for over a pedestal sink in my basement powder room. The room has lower than normal ceiling and the light fixture hangs down, and was tough to find the right sized mirror to work over the sink that wasn't too big or too short. Lays nicely flat against the wall, which was needed due to the light fixture sconces that come down in front of the upper portion of the mirror. Packaged very well for shipping - very secure and protected. April 25, 2014
Impressive Look with more than one I bought two medium mirrors for my children's bathroom to go above each sink area and a small one for the "make up" area for my daughter. They look fantastic!! I was also impressed with the packaging upon receipt. Well done, no need to worry about breakage. December 14, 2011
Classy look The mirror came in within a couple days after I ordered. It was packed great, since I hesitated having a mirror sent to my home. The mirror is in my bathroom and looks wonderful. A beautiful mirror for a surprising price. April 28, 2014
Beautiful design I purchased two small and one medium mirror to accent my living room wall and it definitely adds a unique design feature while adding more light to the room. Easy to hang on the wall but it took two of us to do it. I waited a long time to purchase these contemplating differing looks but these mirrors look fabulous! November 16, 2013
So Pleased! First time ordering from BD but not the last! The product, customer service and shipping was outstanding. I was nervous having this large mirror (30x60) shipped, however, the packaging was solid. Well done Ballard Designs, thanks! November 19, 2013
Perfect fit for my powder room I spent some time looking for a mirror for my new powder room. I wanted something with style that was also simple. This mirror turned out to be the perfect choice. April 28, 2014
Heavy high quality mirror This mirror looks great and feminine in the master bedroom. I hung it vertically but it looks nice horizontally as well. April 29, 2014
Great for a small apartment I selected this mirror to hang over the loveseat opposite my wood-burning fireplace. It adds a wonderful new dimension to my livingroom. It was packed extremely well for shipping. I am extremely pleased with the purchase. November 16, 2013
Love, love, love this mirror! I ordered the large size and the first one came in damaged. Ballard quickly sent a replacement. This one came in undamaged. I love the elegant shape of the mirror; wish they made one even a little bigger. I knew that it would set off my formal dining room quite well. November 14, 2013
Beautiful! I loved this mirror when I saw it online, but when I had it delivered it met all of my expectations and more. I used it in my daughter's nursery and it is one of the best features of her room. The curved detail makes it sweet and feminine. Would highly recommend! March 28, 2011
Elegant and a conversation piece Ballard does it again. I absolutely adore this mirror. I have it hung in my dining room and get lots of compliments on it. It's elegant and a great piece that promotes good conversation. Everyone finds it darling because its not traditional in shape. A great find! March 24, 2011
This product is beautiful. Perfect size, shape. Looks beautiful in my entry. It was packaged very well. April 26, 2014
Light and Airy Look Purchased two of the medium size Audrey mirrors to hang in the master bathroom. The two sinks are across the room from each other. The mirrors are a perfect size and I love the shape! So glad I found these! April 23, 2014
Beautiful Package arrived quickly. this product was packaged very well and the mirrors look stunning in my newly remodeled bathroom!!! I have received a ton of good comments on how beautiful these mirrors look! November 5, 2013
Prefect mirror This mirror works great. I wanted something a little different in my laundry room and this is it! Love it and have received many positive comments. November 6, 2013
Mirror was a perfect size! Loved the angles of the mirror and it was just the touch my wall needed in my new home office. Makes the room look bigger and is quite flattering to my decor. October 31, 2013
Love it! I love this mirror. I bought it to go over a bed, but it wound up in the bathroom as a vanity mirror. It looks fantastic. October 31, 2013
Wonderful Mirror I purchased this mirror for a bathroom that has a vanity with the bowl placement being to one side rather than in the middle. I hung the mirror so that the longest side of the mirror would run across the vanity, which solved my problem of the vanity, light and mirror looking lopsided, and it looks GREAT. This was a VERY easy mirror to hang. April 5, 2014
Looks great over my bathroon vanity I love the unique shape of the mirror and beveled edge. I recently remodeled my bathroom and used this mirror hung vertically over the vanity with a light sconce on either side and it looks great! I was worried about whether it would break during shipping but it was packaged very nicely and arrived in perfect condition. Nice to have the hooks in place to hang vertically or horizontally in case I decide to someday move it to a different location. Very happy with this mirror! March 28, 2014
The perfect mirror The mirror is a perfect fit for my bathroom. I have received many compliments on the mirror. It is so different than anything you can find in the stores. It came packed so well and was easy to hang, I love it! April 4, 2014
Perfect! I've hung the large size vertically on a small wall in between 2 closet doors. Really didn't want another rectangular shape between the doors, so the Audrey mirror was the answer! The shape is so unique & the price was terrific! Very happy with the purchase. March 29, 2014
Elegant I bought this mirror for my half bath and it really makes the room look elegant. March 31, 2014
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Product:WM692-Audrey Mirror