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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Audrey Mirror 4.8 5 287 287
Heavy high quality mirror This mirror looks great and feminine in the master bedroom. I hung it vertically but it looks nice horizontally as well. April 29, 2014
Classy look The mirror came in within a couple days after I ordered. It was packed great, since I hesitated having a mirror sent to my home. The mirror is in my bathroom and looks wonderful. A beautiful mirror for a surprising price. April 28, 2014
Perfect fit for my powder room I spent some time looking for a mirror for my new powder room. I wanted something with style that was also simple. This mirror turned out to be the perfect choice. April 28, 2014
This product is beautiful. Perfect size, shape. Looks beautiful in my entry. It was packaged very well. April 26, 2014
works perfectly in powder room Easy to hang, perfect size for over a pedestal sink in my basement powder room. The room has lower than normal ceiling and the light fixture hangs down, and was tough to find the right sized mirror to work over the sink that wasn't too big or too short. Lays nicely flat against the wall, which was needed due to the light fixture sconces that come down in front of the upper portion of the mirror. Packaged very well for shipping - very secure and protected. April 25, 2014
Light and Airy Look Purchased two of the medium size Audrey mirrors to hang in the master bathroom. The two sinks are across the room from each other. The mirrors are a perfect size and I love the shape! So glad I found these! April 23, 2014
Wonderful Mirror I purchased this mirror for a bathroom that has a vanity with the bowl placement being to one side rather than in the middle. I hung the mirror so that the longest side of the mirror would run across the vanity, which solved my problem of the vanity, light and mirror looking lopsided, and it looks GREAT. This was a VERY easy mirror to hang. April 5, 2014
The perfect mirror The mirror is a perfect fit for my bathroom. I have received many compliments on the mirror. It is so different than anything you can find in the stores. It came packed so well and was easy to hang, I love it! April 4, 2014
STUNNING This mirror was absolutely stunning! I could not be more pleased! April 1, 2014
Elegant I bought this mirror for my half bath and it really makes the room look elegant. March 31, 2014
Perfect! I've hung the large size vertically on a small wall in between 2 closet doors. Really didn't want another rectangular shape between the doors, so the Audrey mirror was the answer! The shape is so unique & the price was terrific! Very happy with the purchase. March 29, 2014
Prettier in person Love the lines on this mirror. I have it over my bathroom sink and it's just beautiful. March 28, 2014
Looks great over my bathroon vanity I love the unique shape of the mirror and beveled edge. I recently remodeled my bathroom and used this mirror hung vertically over the vanity with a light sconce on either side and it looks great! I was worried about whether it would break during shipping but it was packaged very nicely and arrived in perfect condition. Nice to have the hooks in place to hang vertically or horizontally in case I decide to someday move it to a different location. Very happy with this mirror! March 28, 2014
very nice I was pleased with the medium Audrey mirror. I needed full length mirrors for two bedrooms and these added a little pizzaz as well as function. They were extraordinarily well packed for shipping, easy to hang and don't have any perceptible distortion. They are a lot more fun than the usual rectangular mirror. March 23, 2014
Great shape, great scale This mirror fits nicely on a wall by itself or as a wall grouping. The shape and scale make it unique and less bulky than traditional framed oversized mirrors. March 22, 2014
Not Horizontally Symmetrical, but still Beautiful I bought the smallest Audrey mirror to hang over a desk that I've refinished into a vanity. The item was backordered and took several weeks longer than Ballard's estimate to arrive (so watch out for that). When it did arrive, it was packaged very well. Almost too well. Now that it is hung: This mirror is equipped to hang either vertically or horizontally with sturdy picture hooks on the back. HOWEVER the scallops, while vertically symmetrical, are not horizontally symmetrical. So the right scallops are about a half inch each shorter than the left side, resulting in a 1-inch overall lopsidedness. Luckily the room in which it is hung is an addition on a 90 year-old house, so the sloping floor and walls kind of compensate. Overall the difference is not too noticeable, but if you are a perfectionist I would not recommend hanging this product on the long edge. All of that being said, it is a beautiful, quality product and I am thinking about purchasing one of the larger sizes to replace a full-length mirror recently broken. March 20, 2014
Unique and Beautiful mirror! I bought the medium size Audrey mirror after looking at many mirrors. I was looking for something that would be unique but yet still classy for our newly renovated guest bathroom. It was delivered within days and packaged extremely well! The card board template inside made the hanging go easy & fast. This mirror was also on sale. For the price you can’t get a mirror better than this one. It is simply beautiful and unique!!! March 17, 2014
Audrey Mirrors Awesome and elegant! I put off the purchase of these 2 medium sized Audrey mirrors for TWO years because I thought they would be too heavy for my walls. I finally decided to try them and discovered they were much lighter than all the choices I had come across in the home stores! Only 19 lbs each to ship so the mirrors even less! Wished I had ordered them sooner but sure love them now! Thanks Ballards! March 7, 2014
I love this mirror! I got this mirror to hang above a demilune table at the end of a short hallway at the top of my stairs. It looks very elegant and gives me pleasure every time I see it. It was easy to install and the medium size was just right. January 20, 2014
I love the design I purchased the large Audrey mirror and while I love the overall design of the mirror and the way it looks at the end of my upstairs hallway, it is what we would call a fat mirror. The reflection adds about ten pounds to someone walking towards the mirror. I wish it had a truer reflection as I am using it as a fitting mirror for a clothing business. So although I am keeping it, I recommend it with reservations. BTW, the packaging was outstanding for such a large fragile item, it arrived in perfect condition as has everything I've ordered from Ballard. January 15, 2014
Great accent for guest room Bought the medium sized one to put over a small bureau in a guest room - it's perfectly sized, super easy to position and hang. It arrived in perfect condition because of the incredible packing from Ballard. Love it! January 11, 2014
Beautiful product I debated for about a year and a half as to whether I should buy this mirror and I'm so glad I eventually did. The mirror arrived perfectly packaged and in immaculate condition. It was easy to install and looks absolutely gorgeous on my wall. I ordered the medium (was worried about the proportions but it actually looks totally fine and not batman-ey at all. Okay maybe a little. But it's missing the head of the bat in the middle so it's all good) and hung it horizontally. It makes my tiny studio apartment look easily twice as big. Other reviews said that the mirror gave a distorted image but I am not seeing that on mine. January 7, 2014
huge! I hung this in my master closet.. its feminine and has a beautiful shape December 6, 2013
Beautiful My mirror came very carefully wrapped. It was prettier on the wall than it was in the catalog. It is a beautiful addition to our new home and sets off the piece that it hangs over remarkably. It draws your eye. I was sceptical about ordering at first due to the shape and size, but it came in perfect condition. December 1, 2013
Awesome We needed a mirror to over our new vanity and ordered the large and it makes the bathroom pop. Everyone that sees it loves the look. Very good quality and easy to install especially with the template that is included. Would highly recommend. November 28, 2013
So Pleased! First time ordering from BD but not the last! The product, customer service and shipping was outstanding. I was nervous having this large mirror (30x60) shipped, however, the packaging was solid. Well done Ballard Designs, thanks! November 19, 2013
Great for a small apartment I selected this mirror to hang over the loveseat opposite my wood-burning fireplace. It adds a wonderful new dimension to my livingroom. It was packed extremely well for shipping. I am extremely pleased with the purchase. November 16, 2013
Beautiful design I purchased two small and one medium mirror to accent my living room wall and it definitely adds a unique design feature while adding more light to the room. Easy to hang on the wall but it took two of us to do it. I waited a long time to purchase these contemplating differing looks but these mirrors look fabulous! November 16, 2013
Love, love, love this mirror! I ordered the large size and the first one came in damaged. Ballard quickly sent a replacement. This one came in undamaged. I love the elegant shape of the mirror; wish they made one even a little bigger. I knew that it would set off my formal dining room quite well. November 14, 2013
Prefect mirror This mirror works great. I wanted something a little different in my laundry room and this is it! Love it and have received many positive comments. November 6, 2013
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Product:WM692-Audrey Mirror