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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Audrey Mirror 4.8 5 287 287
Works great! It's perfect for my bedroom. Although I got the large mirror, it has a light and barely there feeling due to the fact it does not have a heavy frame. I was looking for something for a while, and this worked out great. March 11, 2012
Love This Mirror! I absolutely love this mirror! I have it hanging vertically in my daughters bedroom, She wanted a full length mirror, but didn't have room for a free standing mirror. It looks fantastic and she loves it. I am also considering it for another room only horizontal and above a dresser. It will break up the matching furniture in that room. Very easy to hang and would definitely recommend to anyone. November 18, 2011
Beautiful Shape & Quality We put these beautifully shaped mirrors in a lower level bathroom with chrome faucets that have a slight curve so they went nicely. My husband thinks that they are a little thin but I think it's because of the beveled edge. My son hung them easily. February 23, 2012
Size Like the mirror, but should've gotten the Large one for over my daughter's dresser. The Medium is a bit too small. April 16, 2012
Good looking mirror with only one concern... Just as advertized. My only concern is that the hooks in back are attached to a large masonite board which appears to simply be glued to the back of the mirror. I hope it holds over the years and doesn't lose its grip...! March 4, 2012
Loving my mirror I love my new Audrey mirror! It arrived in just a few days and I was so impressed with the way it was packaged - in perfect condition! I put it over an antique bed and it really makes the bedroom seem larger - the mirror was just the touch the room needed! February 10, 2012
Great bathroom mirrors I bought the medium and the large mirrors and am using them in my bathrooms over the vanities. They are the perfect size when hung either upright over a single vanity or sideways over the double. They are such a beautiful and functional alternative to the builder grade plate glass mirrors with mitered frames. I look forward to years of loving the way they look and function. Items such as this are the reason I continue to shop at Ballard. September 8, 2011
This mirror is beautiful!!! This was my first purchase from Ballard and I am super pleased with the result. The mirror packaging was great. The mirror looks as good in my home as it did in the catalog. It is beautiful. I will definitley be ordering more from them. February 15, 2012
Stunning This mirror makes such a great statement in my bedroom. It's absolutely beautiful and everyone loves it. April 5, 2012
Fabulous mirror We hung it horizontally in my daughter's room and put cording from it to a decorative knob. Adds a touch of vintage, but has great style! The only reason I gave it four stars was because it was a little difficult to hang. February 15, 2012
the perfect touch to a small room The medium mirror looks beautiful and is the perfect look for our small room. April 5, 2012
Simply gorgeous This mirror is so gorgeous. Lovely, unique shape yet suitable for any room in the house. It was so well packaged - arrived in perfect condition after having been promptly shipped by Ballard. February 18, 2012
A Touch Of Glass! Whether hung vertically or horizontally, this mirror adds a sparkle to a room. The beveled edge and shape are a perfect combination making this both useful and elegant. February 26, 2012
Perfect mirror for my entry Bought the small Audrey mirror, which is actually a decent size, for over a large credenza in my entry. Easy to hang and looks wonderful. March 9, 2012
Beautiful Mirror The mirror is as beautiful in person as it looked in the catalog. It is perfect in my formal dining room. I purchased the large mirror. The box and packing the mirror came in was very good and sturdy. February 9, 2012
Lovely! I purchased the medium size mirror. It is truly unique & well made. As with any purchase I have made from Ballards, the service was immediate & excellent. I am VERY happy with this purchase. I also greatly appreciate the various options Ballard's tries to provide. December 29, 2011
Exactly what I wanted!! This is an awesome mirror - exactly what I wanted for our foyer. I search for several weeks when I came to Ballard Designs. Great sight!! Our mirror was packaged very safe for shipping. I highly recommend Ballard Designs AND this mirror. You won't regret getting it. This mirror would be pretty in any room. November 29, 2011
Gorgeous in person I am over the moon about my new "Audrey" mirror! I searched and searched for something different when it came to a mirror for my bedroom. I was happy to find what I envisioned in the Ballard catalog and even more thrilled when I received this item in person and fully intact. December 14, 2011
audrey mirror This is a beautiful unique product. It arrived in excellent condition, expertly packed. Many compliments from family and friends. February 27, 2012
beautiful and artistic I hung this mirror in the 1/2 bath and am so happy with how it looks! March 17, 2012
Nice product I fell in love with the mirror in the catalog. It is exactly as described. Can be hung either way. Hardware is sturdy. Glass is thick. February 12, 2012
good looking mirror Love the details on the side, very thick, sturdy mirror. beautiful. March 8, 2012
elegant, large and lovely. i hung it vertically and it enlarges the room, looks fluid and the reflection is accurate hung this mirror vertically in my bedroom , love it March 8, 2012
No surprises here! The mirror is exactly as pictured on the Web site. I also trusted in the reviews of others to make my purchase and was not disappointed. I have a powder room which has limited wall space over the vanity and had been unable to find another mirror that would fit. It is a beautiful addition to the space. October 22, 2011
Gorgeous! Absolutely love this mirror. I hung it at the end of our hallway, and I always get compliments on it! February 15, 2012
Very pleased Beautifully designed, packaged and delivered. Exceptional value for the price. It totally MAKES my tee tiny bathroom! February 3, 2012
Statement piece at great price! I love this mirror! It really packs a punch and the price is so affordable. I used it above an expensive console table and added a pair of lamps... The outcome is fabulous and makes the whole thing complete and beautiful! Easy to hang too! November 26, 2011
Beautiful Piece, Excellent Quality I love this mirror and it is exactly what I was hoping for! I think this is an excellent option for a wardrobe mirror. January 29, 2012
The mirror is very well made. I redecorated my bedroom and this mirror is now my very favorite thing in the room. It is really beautiful. My antique mirror had broken and I was very sad but now I like this one even better! Great service from Ballard Designs too. November 26, 2011
Beautiful! This mirror is lovely--certainly beats the run-of-the-mill mirrors while adding a decorator's touch. Mine is above the vanity area in the master bath, hung vertically, definitely giving a feminine touch and dressing up this area. Shipping was quick, and packaging superb. October 26, 2011
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Product:WM692-Audrey Mirror