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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Audrey Mirror 4.8 5 276 276
Mirror mirror on the wall I love this mirror. It makes the room look brighter and now I can see my whole outfit before I leave the bedroom. Beautiful and functional. I would highly recommend it. May 23, 2012
Perfect Mirror for Perfect Place I purchased this mirror to place in my newly remodeled spare bath. It is absolutely perfect for over my vintage sink with two sconces flanking it. I was relieved that it was in one piece upon receiving it ... the packaging is crazy good. The mirror is easy to hang with d-rings on the back for wall placement. Highy recommend especially when on sale. April 4, 2012
Double the impact We bought the large one and hung it horizontally over a dresser and a medium was used as a vertical mirror in the same bedroom. Nice continuity. Monkey hooks held them up! May 13, 2012
gorgeous mirror This shapely mirror is absolutely darling layered with other mirrors on the mantle. feminine + lovely!! May 17, 2012
Beautiful Mirror I purchased this mirror for my bedroom and I love it.The shape is so unique. I had my eye on it for awhile and finally decided to buy it. It is not only beautiful it is very high quality, and hanging it was so easy too. My sister bought the same mirror a couple of years ago for her bathroom and she loves it too. March 23, 2012
Beautiful mirror for entryway Our home has a narrow entryway and this mirror helps to open the space with beauty. We used two powerhooks to hang it horizontally opposite inviting artwork and our guests feel truly welcomed the moment they step through the front door. April 7, 2012
Simply beautiful! The lines on this mirror are very graceful and smooth. The packaging was exceptional and ensured the large mirror was delivered without damage. We hung it without problems. So glad we bought it! April 18, 2012
Simply Beautiful I bought this mirror for my daughter's Modern style bathroom and it looks gorgeous against the bright peachy pink wall. The mirror has gotten many compliments. The beveled edge gives it a glamourous touch. I'm so happy I purchased it. April 5, 2012
Audrey Mirror The mirror arrived in perfect condition. The quality of the glass is excellent. A perfect additional to our master bath. Everyone who has viewed the mirror comments on its uniqueness, beauty and clarity. April 12, 2012
mirror was perfect fit The Audrey mirror was the perfect fit for my funky under-sized bathroom with sloped dormered ceilings. The unusual shape contoured to the ceiling. Gave the room the illusion of additional height and added light. All at a competitive price. Would highly recommend. (: March 23, 2012
Just what our bathroom needed! Purchased the large to use as dressing mirror and 2 smaller ones for vanity mirrors. Perfect accent for our classic style bathroom. Sale price made them very reasonable to purchase. Arrived quickly and in perfect condition thanks to the attention to packaging. Not difficult to hang (just needed help from hubby to lift the large one). Love the thick beveling and unique shape. Very happy! February 5, 2012
Pretty Mirror I ordered the large as my "full length" mirror for our bedroom. It's pretty large, and I'm thinking I could have gone with the medium. It's a nice piece and add's another window/light reflective piece to the room. April 5, 2012
Beautiful mirror This mirror is beautiful! Just the thing for my redecorated bathroom, using it as a full-length mirror. I wanted one without a frame but all I had seen were plain rectangular ones. This mirror has great style! Exactly what I was looking for! March 26, 2012
Gorgeous! This mirror was purchased for my daughter's room. I wanted something feminine and pretty. This mirror exceeds my expectations. It was wrapped so well, and it is very sturdy. I have been looking for a perfect mirror for my daughter's room for well over 6 months. I am glad that I held out and spent a little extra money for a much nicer mirror than anything that I could find in my local stores and outlets. I highly recommend this mirror! December 29, 2011
Great Quality I had been looking at this mirror for a while and I finally purchased the medium sized one for my foyer. I read a review before I bought it about the person's child saying it looked like batman. It does make you think of batman when you look at it. That's the only down side. Other than that it's a beautiful mirror. Fast delivery and packaged very well! Mirror is heavy so we used two hooks to hang (one on each hook on the back) in stead of hanging with a wire. December 5, 2011
Size Like the mirror, but should've gotten the Large one for over my daughter's dresser. The Medium is a bit too small. April 16, 2012
eye candy I purchased both the small and medium mirror, this was my first purchase from BD and I was very happy. The mirrors are both quite large and can easily be hung over a fireplace, in the bedroom, by the door etc... I've already received compliments and will be returning as a client. February 27, 2012
This mirror goes with many styles of design! I bought 2 of these mirrors to go into my daughter's bathroom. They look beautiful! I have gotten so many compliments. When I needed a small mirror to go into a powder room that was of french influence, I decided to go with the smaller size. I figured I would change it once we had more time to look around but it actually works well in that room! I can't say enough about this mirror and its flexible design that goes with any decor. December 17, 2011
Very sculptural, stunning mirror I bought this mirror to use over a new black dresser. It is lovely, very sculptural and perfect in place of the usual framed mirrors. My bedroom is very contemporary done in black with mirrored bedside dressers and this finishes off the room perfectly. Packaged extremely well and arrived in perfect conditiion. February 10, 2012
Works great! It's perfect for my bedroom. Although I got the large mirror, it has a light and barely there feeling due to the fact it does not have a heavy frame. I was looking for something for a while, and this worked out great. March 11, 2012
Absolutely BEAUTIFUL! I'd been looking for a full length frameless mirror for my daughter's room. It needed to be dainty and sweet. THIS IS IT! It's classic, elegant and I could move it to any room in the house and use it both vertically or horizonally and be thrilled. I also thought the price was reasonable (I did get it on sale!). February 2, 2012
Stunning This mirror makes such a great statement in my bedroom. It's absolutely beautiful and everyone loves it. April 5, 2012
Good looking mirror with only one concern... Just as advertized. My only concern is that the hooks in back are attached to a large masonite board which appears to simply be glued to the back of the mirror. I hope it holds over the years and doesn't lose its grip...! March 4, 2012
Beautiful Shape & Quality We put these beautifully shaped mirrors in a lower level bathroom with chrome faucets that have a slight curve so they went nicely. My husband thinks that they are a little thin but I think it's because of the beveled edge. My son hung them easily. February 23, 2012
the perfect touch to a small room The medium mirror looks beautiful and is the perfect look for our small room. April 5, 2012
Loving my mirror I love my new Audrey mirror! It arrived in just a few days and I was so impressed with the way it was packaged - in perfect condition! I put it over an antique bed and it really makes the bedroom seem larger - the mirror was just the touch the room needed! February 10, 2012
This mirror is beautiful!!! This was my first purchase from Ballard and I am super pleased with the result. The mirror packaging was great. The mirror looks as good in my home as it did in the catalog. It is beautiful. I will definitley be ordering more from them. February 15, 2012
Fabulous mirror We hung it horizontally in my daughter's room and put cording from it to a decorative knob. Adds a touch of vintage, but has great style! The only reason I gave it four stars was because it was a little difficult to hang. February 15, 2012
Perfect mirror for my entry Bought the small Audrey mirror, which is actually a decent size, for over a large credenza in my entry. Easy to hang and looks wonderful. March 9, 2012
A Touch Of Glass! Whether hung vertically or horizontally, this mirror adds a sparkle to a room. The beveled edge and shape are a perfect combination making this both useful and elegant. February 26, 2012
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