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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Audrey Mirror 4.8 5 287 287
fell in love I feel in love with the shape and the grand size of this mirror. I hung it vertical in a hallway, this makes the hallway feel larger and it is my one "see your whole outfit" mirror that I pass by as I am on my way out the door. I cannot comment on how easy or difficult it was to hang because my husband and father-in-law tackled that, but they didn't seem to have any trouble. Point being: I highly recommend this mirror. April 9, 2012
Mirror is gorgeous and elegant. Bought one for my newly remodeled master bathroom in the medium size. While decorating a second home for my family to live in - found the perfect reflective wall in living room to house the large one. Breathtaking! I love Ballard Designs and it is always my first source (bookmarked) when shopping for unique and high quality products. May 10, 2012
This mirror is stunning! I truly love this frameless mirror! This is actually my third one - this recent purchase was the full length mirror and we adhered it to my daughter's bedroom wall and it is just gorgeous. A year or two ago I bought the 2 other sizes - the mid size is in my dining room and the little one is in the bathroom. The curvaceous lines of these mirrors are so classy and feminine. Real nice quality and packaged expertly. I recommend highly! March 14, 2012
Beautiful! This is a beautiful mirror! It was packaged great and was all in one piece. Met all my expectations! July 15, 2012
Love how "clean it looks" This mirror is so pretty. I put in my living room. The quality was great. I got the largest one and it seemed even bigger than I pictured when measuring :-) I wanted something feminine, but clean looking. I didn't want any more frill in my room so this was perfect. I was worried that it would look like a dressing mirror, but the large size took that worry away once I saw it hung. I'm happy with my purchase! March 19, 2012
Beautiful! This mirror is very elegant. We have it in our dining room and it is beautiful. And the price is fantastic. July 8, 2012
An excellent choice! The mirror proved to be better than expected! It is very large, and has good clarity while a large area of background shows as well. June 29, 2012
A very pretty mirror. I hung it horizontally over my bathtub and it looks beautiful, especially because you can see its reflection in the mirror over my vanity on the opposite wall. I'm sure it would look great hung vertically on a wall too. May 31, 2012
Perfect Mirror for Perfect Place I purchased this mirror to place in my newly remodeled spare bath. It is absolutely perfect for over my vintage sink with two sconces flanking it. I was relieved that it was in one piece upon receiving it ... the packaging is crazy good. The mirror is easy to hang with d-rings on the back for wall placement. Highy recommend especially when on sale. April 4, 2012
Love the Audrey mirror Purchased the medium mirror and hung it sideways to update an antique vanity. The frameless, beveled edge design compliments the antique nicely. Arrived in perfect condition as it was packaged very well. Very happy with this purchase. May 13, 2012
mirror mirror arrived intact and appears just as it does online / in catalogue. i am very happy with my purchase. husband wished it came with mounting / hanging hardware but ... May 23, 2012
Just what I've been searching for! I needed a mirror for a powder room, something simple but edgy, and was so happy when I found this! The artful shape added to the classic style. May 30, 2012
Mirror mirror on the wall I love this mirror. It makes the room look brighter and now I can see my whole outfit before I leave the bedroom. Beautiful and functional. I would highly recommend it. May 23, 2012
Beautiful Mirror I purchased this mirror for my bedroom and I love it.The shape is so unique. I had my eye on it for awhile and finally decided to buy it. It is not only beautiful it is very high quality, and hanging it was so easy too. My sister bought the same mirror a couple of years ago for her bathroom and she loves it too. March 23, 2012
Just what our bathroom needed! Purchased the large to use as dressing mirror and 2 smaller ones for vanity mirrors. Perfect accent for our classic style bathroom. Sale price made them very reasonable to purchase. Arrived quickly and in perfect condition thanks to the attention to packaging. Not difficult to hang (just needed help from hubby to lift the large one). Love the thick beveling and unique shape. Very happy! February 5, 2012
Gorgeous! This mirror was purchased for my daughter's room. I wanted something feminine and pretty. This mirror exceeds my expectations. It was wrapped so well, and it is very sturdy. I have been looking for a perfect mirror for my daughter's room for well over 6 months. I am glad that I held out and spent a little extra money for a much nicer mirror than anything that I could find in my local stores and outlets. I highly recommend this mirror! December 29, 2011
Double the impact We bought the large one and hung it horizontally over a dresser and a medium was used as a vertical mirror in the same bedroom. Nice continuity. Monkey hooks held them up! May 13, 2012
Great Quality I had been looking at this mirror for a while and I finally purchased the medium sized one for my foyer. I read a review before I bought it about the person's child saying it looked like batman. It does make you think of batman when you look at it. That's the only down side. Other than that it's a beautiful mirror. Fast delivery and packaged very well! Mirror is heavy so we used two hooks to hang (one on each hook on the back) in stead of hanging with a wire. December 5, 2011
This mirror goes with many styles of design! I bought 2 of these mirrors to go into my daughter's bathroom. They look beautiful! I have gotten so many compliments. When I needed a small mirror to go into a powder room that was of french influence, I decided to go with the smaller size. I figured I would change it once we had more time to look around but it actually works well in that room! I can't say enough about this mirror and its flexible design that goes with any decor. December 17, 2011
Beautiful mirror for entryway Our home has a narrow entryway and this mirror helps to open the space with beauty. We used two powerhooks to hang it horizontally opposite inviting artwork and our guests feel truly welcomed the moment they step through the front door. April 7, 2012
mirror was perfect fit The Audrey mirror was the perfect fit for my funky under-sized bathroom with sloped dormered ceilings. The unusual shape contoured to the ceiling. Gave the room the illusion of additional height and added light. All at a competitive price. Would highly recommend. (: March 23, 2012
Simply Beautiful I bought this mirror for my daughter's Modern style bathroom and it looks gorgeous against the bright peachy pink wall. The mirror has gotten many compliments. The beveled edge gives it a glamourous touch. I'm so happy I purchased it. April 5, 2012
Simply beautiful! The lines on this mirror are very graceful and smooth. The packaging was exceptional and ensured the large mirror was delivered without damage. We hung it without problems. So glad we bought it! April 18, 2012
gorgeous mirror This shapely mirror is absolutely darling layered with other mirrors on the mantle. feminine + lovely!! May 17, 2012
Audrey Mirror The mirror arrived in perfect condition. The quality of the glass is excellent. A perfect additional to our master bath. Everyone who has viewed the mirror comments on its uniqueness, beauty and clarity. April 12, 2012
Beautiful mirror This mirror is beautiful! Just the thing for my redecorated bathroom, using it as a full-length mirror. I wanted one without a frame but all I had seen were plain rectangular ones. This mirror has great style! Exactly what I was looking for! March 26, 2012
Pretty Mirror I ordered the large as my "full length" mirror for our bedroom. It's pretty large, and I'm thinking I could have gone with the medium. It's a nice piece and add's another window/light reflective piece to the room. April 5, 2012
eye candy I purchased both the small and medium mirror, this was my first purchase from BD and I was very happy. The mirrors are both quite large and can easily be hung over a fireplace, in the bedroom, by the door etc... I've already received compliments and will be returning as a client. February 27, 2012
Very sculptural, stunning mirror I bought this mirror to use over a new black dresser. It is lovely, very sculptural and perfect in place of the usual framed mirrors. My bedroom is very contemporary done in black with mirrored bedside dressers and this finishes off the room perfectly. Packaged extremely well and arrived in perfect conditiion. February 10, 2012
Absolutely BEAUTIFUL! I'd been looking for a full length frameless mirror for my daughter's room. It needed to be dainty and sweet. THIS IS IT! It's classic, elegant and I could move it to any room in the house and use it both vertically or horizonally and be thrilled. I also thought the price was reasonable (I did get it on sale!). February 2, 2012
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Product:WM692-Audrey Mirror