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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 327 reviewers.
Rated 5 out of 5 by love this mirror..getting a second one Purchased the large size to place on the wall above fireplace in living room but actually love the way it looks over the sofa so that's where it is. It was delivered promptly and professionally packed to prevent breakage. Planning to purchase a smaller one for a bare wall in the upstairs hall. Very satisfied and highly recommend. March 7, 2015
Rated 5 out of 5 by Audrey Mirror I love the mirror. It is beautiful. It was packed beautifully and arrived quickly and in tact. It is over my small sofa with a planter on either side. The first thing you see when you enter the living room. Everyone quickly comments on it--it is perfect . I am very pleased. January 30, 2015
Rated 5 out of 5 by gorgeous Unique and curvy design. I got the large one and it fills the wall space nicely. It took some time and work to unpack it, though. January 26, 2015
Rated 5 out of 5 by Gorgeous! More beautiful in person than in the catalogue. Came well packaged (took a while to unbox). Love it. November 10, 2014
Rated 5 out of 5 by Good Buy This mirror has style without being too over the top. We bought this mirror in the large size for our bedroom entry to bathroom area. Very simple yet chic. Our bedroom furniture is intricate carved wood and we needed a mirror that did not compete with the furniture style. We have had this mirror for over a year now so it is durable. Shipping and packaging we great. October 27, 2014
Rated 5 out of 5 by Simply beautiful! I bought this mirror to hang in my dinning room because there is no window and it was rather dark. Now with the mirror, I open my kitchen window and the light reflects off the mirror and really opens up the dining room. Not only that but it is more beautiful than the picture. Love it! September 26, 2014
Rated 5 out of 5 by beautiful mirror I looked for a long time to find a mirror that was special. This one definitely fits that description. It is really lovely and I am happy I purchased it. Packaging was excellent and it arrived quickly. September 8, 2014
Rated 5 out of 5 by Absolutely Beautiful I ordered the large mirror and it is perfect for the dining room. The design is lovely and the quality is quite flaws anywhere and I have an eagle's eye for finding flaws. I am very glad I made this purchase. May 29, 2014
Rated 5 out of 5 by Lovely Mirror I love this mirror over our mantle! I bought the largest one and it really lights up the room! I think though, that the hanging hooks on the back could be a bit larger given the fact that this is a VERY large mirror to hang. The price of this item is fabulous as well! I had been shopping for a large mirror for a long time and the unique shape combined with the amazing price closed the deal..... :D May 28, 2014
Rated 5 out of 5 by Beautiful room accent This mirror has become a stunning conversation piece. We recently remodeled and everyone comments on it's beauty and unique appearance. May 7, 2014
Rated 4 out of 5 by Heavy high quality mirror This mirror looks great and feminine in the master bedroom. I hung it vertically but it looks nice horizontally as well. April 29, 2014
Rated 5 out of 5 by Classy look The mirror came in within a couple days after I ordered. It was packed great, since I hesitated having a mirror sent to my home. The mirror is in my bathroom and looks wonderful. A beautiful mirror for a surprising price. April 28, 2014
Rated 5 out of 5 by Perfect fit for my powder room I spent some time looking for a mirror for my new powder room. I wanted something with style that was also simple. This mirror turned out to be the perfect choice. April 28, 2014
Rated 5 out of 5 by This product is beautiful. Perfect size, shape. Looks beautiful in my entry. It was packaged very well. April 26, 2014
Rated 5 out of 5 by works perfectly in powder room Easy to hang, perfect size for over a pedestal sink in my basement powder room. The room has lower than normal ceiling and the light fixture hangs down, and was tough to find the right sized mirror to work over the sink that wasn't too big or too short. Lays nicely flat against the wall, which was needed due to the light fixture sconces that come down in front of the upper portion of the mirror. Packaged very well for shipping - very secure and protected. April 25, 2014
Rated 5 out of 5 by Light and Airy Look Purchased two of the medium size Audrey mirrors to hang in the master bathroom. The two sinks are across the room from each other. The mirrors are a perfect size and I love the shape! So glad I found these! April 23, 2014
Rated 5 out of 5 by Wonderful Mirror I purchased this mirror for a bathroom that has a vanity with the bowl placement being to one side rather than in the middle. I hung the mirror so that the longest side of the mirror would run across the vanity, which solved my problem of the vanity, light and mirror looking lopsided, and it looks GREAT. This was a VERY easy mirror to hang. April 5, 2014
Rated 5 out of 5 by The perfect mirror The mirror is a perfect fit for my bathroom. I have received many compliments on the mirror. It is so different than anything you can find in the stores. It came packed so well and was easy to hang, I love it! April 4, 2014
Rated 5 out of 5 by STUNNING This mirror was absolutely stunning! I could not be more pleased! April 1, 2014
Rated 5 out of 5 by Elegant I bought this mirror for my half bath and it really makes the room look elegant. March 31, 2014
Rated 5 out of 5 by Perfect! I've hung the large size vertically on a small wall in between 2 closet doors. Really didn't want another rectangular shape between the doors, so the Audrey mirror was the answer! The shape is so unique & the price was terrific! Very happy with the purchase. March 29, 2014
Rated 5 out of 5 by Prettier in person Love the lines on this mirror. I have it over my bathroom sink and it's just beautiful. March 28, 2014
Rated 5 out of 5 by Looks great over my bathroon vanity I love the unique shape of the mirror and beveled edge. I recently remodeled my bathroom and used this mirror hung vertically over the vanity with a light sconce on either side and it looks great! I was worried about whether it would break during shipping but it was packaged very nicely and arrived in perfect condition. Nice to have the hooks in place to hang vertically or horizontally in case I decide to someday move it to a different location. Very happy with this mirror! March 28, 2014
Rated 5 out of 5 by very nice I was pleased with the medium Audrey mirror. I needed full length mirrors for two bedrooms and these added a little pizzaz as well as function. They were extraordinarily well packed for shipping, easy to hang and don't have any perceptible distortion. They are a lot more fun than the usual rectangular mirror. March 23, 2014
Rated 5 out of 5 by Great shape, great scale This mirror fits nicely on a wall by itself or as a wall grouping. The shape and scale make it unique and less bulky than traditional framed oversized mirrors. March 22, 2014
Rated 4 out of 5 by Not Horizontally Symmetrical, but still Beautiful I bought the smallest Audrey mirror to hang over a desk that I've refinished into a vanity. The item was backordered and took several weeks longer than Ballard's estimate to arrive (so watch out for that). When it did arrive, it was packaged very well. Almost too well. Now that it is hung: This mirror is equipped to hang either vertically or horizontally with sturdy picture hooks on the back. HOWEVER the scallops, while vertically symmetrical, are not horizontally symmetrical. So the right scallops are about a half inch each shorter than the left side, resulting in a 1-inch overall lopsidedness. Luckily the room in which it is hung is an addition on a 90 year-old house, so the sloping floor and walls kind of compensate. Overall the difference is not too noticeable, but if you are a perfectionist I would not recommend hanging this product on the long edge. All of that being said, it is a beautiful, quality product and I am thinking about purchasing one of the larger sizes to replace a full-length mirror recently broken. March 20, 2014
Rated 5 out of 5 by Unique and Beautiful mirror! I bought the medium size Audrey mirror after looking at many mirrors. I was looking for something that would be unique but yet still classy for our newly renovated guest bathroom. It was delivered within days and packaged extremely well! The card board template inside made the hanging go easy & fast. This mirror was also on sale. For the price you can’t get a mirror better than this one. It is simply beautiful and unique!!! March 17, 2014
Rated 5 out of 5 by Audrey Mirrors Awesome and elegant! I put off the purchase of these 2 medium sized Audrey mirrors for TWO years because I thought they would be too heavy for my walls. I finally decided to try them and discovered they were much lighter than all the choices I had come across in the home stores! Only 19 lbs each to ship so the mirrors even less! Wished I had ordered them sooner but sure love them now! Thanks Ballards! March 7, 2014
Rated 5 out of 5 by I love this mirror! I got this mirror to hang above a demilune table at the end of a short hallway at the top of my stairs. It looks very elegant and gives me pleasure every time I see it. It was easy to install and the medium size was just right. January 20, 2014
Rated 4 out of 5 by I love the design I purchased the large Audrey mirror and while I love the overall design of the mirror and the way it looks at the end of my upstairs hallway, it is what we would call a fat mirror. The reflection adds about ten pounds to someone walking towards the mirror. I wish it had a truer reflection as I am using it as a fitting mirror for a clothing business. So although I am keeping it, I recommend it with reservations. BTW, the packaging was outstanding for such a large fragile item, it arrived in perfect condition as has everything I've ordered from Ballard. January 15, 2014
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Product:WM692-Audrey Mirror

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