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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Audrey Mirror 4.8 5 276 276
Beautiful Mirror! This is a precious, simple but elegant mirror. I bought it for my daughter's room and she loves it. Excellent price for the quality. November 28, 2012
Beautiful Mirror with character I bought this mirror for my little girls bathroom vanity space. It really is pretty and looks cute with the fixtures we chose for the room. The only complaint is that it is kind of thin...if it was a little bit thicker it would feel more substantial/sturdy. November 8, 2012
Love the design and functionality! The design and functionality of this mirror is great. A beautiful addition to our newly remodeled master bath. February 20, 2012
beautiful style bought both sizes of mirrors for my bath room , beautiful you walk into that space to see those mirrors such style and quality looks as throught thousands were spent . in my area where i live you cant find out of the box style like i find here thanks! October 26, 2012
Ballard's great customer service I finally bought this mirror after eyeing it for weeks and, unfortunately, it arrived broken. However, I wanted to commend Ballard for their really amazing customer service in resolving the issue and I'm looking forward to showcasing this amazing piece in my living room. October 12, 2012
Love the shape! Very classy, particularly in the bath over the sink. Doesn't take up a lot of space and the shape makes it very eye appealing. October 17, 2012
Exactly what I expected It was packed really well, nothing wrong with it. I bought it to go over an antique buffet in dining room. It's a little big but I'm keeping it anyway and may relocate it. I would say it would go with any decor. October 5, 2012
Beautiful Mirror The Audrey mirror is perfect in my master bath - great detail but not too busy. The quality is great. October 9, 2012
Dresses up a simple powder room I was trying to give our powder room more of a vintage feel and this mirror really transformed the entire look of the room! October 5, 2012
Perfect Mirror! I love the Audrey Mirror. It is hanging horizontally above my buffet in my formal living room. The shape of the mirror compliments the serpentine curves of the buffet itself. It was easy to hang with the anchor hooks from your website. I'm very pleased! September 16, 2012
great very pretty i used the larger size as a vertical mirror in a closet and it was large enough to see your whole body. and the mirror quality was good. not distorted at all. September 25, 2012
Gorgeous! This is a beautiful piece in my condo. Really warms up the room and gives it a sophisticated touch! September 26, 2012
Maxi style for midi price Exactly as advertised - the large mirror is quite huge! Easy to hang (with help from a friend) and add such a nice spash of fun to a functional object. Amazed at how well it was packaged for shipment. September 2, 2012
beautiful shape The mirror really dresses up our master bath without being to feminine. September 6, 2012
Elegant, versatile and reasonable pricing Terrific mirror--comes in three sizes, can be hung vertically or horizontally. Looks wonderful with a range of styles--traditional, deco, country french. Excellent price for what you get. Also was packed to perfection. I bought the medium to hang vertically over the guest bathroom sink. July 28, 2012
Oh Audrey! I truly love this mirror. The Image displayed in the brochure and online is an exact match. We have recived so many compliments on this mirror. The only draw back is that i couldn't purchased the larger one. Absolutely beautiful. We look for unique and interesting pieces for our home decor and there is nothing like the Audrey mirror. Sandra B July 8, 2012
Beautiful mirror This is the perfect mirror for my twin girls' hallway. They can see themselves from top to bottom and the mirror's shape makes a great statement. It was easy to hang with the power hooks. I hung hooks next to it for purses etc. July 25, 2012
This product is beautiful This mirror is of very fine quality and is beautiful. The price was excellent. August 5, 2012
Great reflections Two of the larger Audrey mirrors were purchased to fill blank wall space above our bedside tables. They worked out beautifully. It was amazing how much depth and light they added to the room. July 8, 2012
Beautiful! This is a beautiful mirror! It was packaged great and was all in one piece. Met all my expectations! July 15, 2012
Beautiful! This mirror is very elegant. We have it in our dining room and it is beautiful. And the price is fantastic. July 8, 2012
An excellent choice! The mirror proved to be better than expected! It is very large, and has good clarity while a large area of background shows as well. June 29, 2012
Mirror is gorgeous and elegant. Bought one for my newly remodeled master bathroom in the medium size. While decorating a second home for my family to live in - found the perfect reflective wall in living room to house the large one. Breathtaking! I love Ballard Designs and it is always my first source (bookmarked) when shopping for unique and high quality products. May 10, 2012
fell in love I feel in love with the shape and the grand size of this mirror. I hung it vertical in a hallway, this makes the hallway feel larger and it is my one "see your whole outfit" mirror that I pass by as I am on my way out the door. I cannot comment on how easy or difficult it was to hang because my husband and father-in-law tackled that, but they didn't seem to have any trouble. Point being: I highly recommend this mirror. April 9, 2012
A very pretty mirror. I hung it horizontally over my bathtub and it looks beautiful, especially because you can see its reflection in the mirror over my vanity on the opposite wall. I'm sure it would look great hung vertically on a wall too. May 31, 2012
This mirror is stunning! I truly love this frameless mirror! This is actually my third one - this recent purchase was the full length mirror and we adhered it to my daughter's bedroom wall and it is just gorgeous. A year or two ago I bought the 2 other sizes - the mid size is in my dining room and the little one is in the bathroom. The curvaceous lines of these mirrors are so classy and feminine. Real nice quality and packaged expertly. I recommend highly! March 14, 2012
Love how "clean it looks" This mirror is so pretty. I put in my living room. The quality was great. I got the largest one and it seemed even bigger than I pictured when measuring :-) I wanted something feminine, but clean looking. I didn't want any more frill in my room so this was perfect. I was worried that it would look like a dressing mirror, but the large size took that worry away once I saw it hung. I'm happy with my purchase! March 19, 2012
Love the Audrey mirror Purchased the medium mirror and hung it sideways to update an antique vanity. The frameless, beveled edge design compliments the antique nicely. Arrived in perfect condition as it was packaged very well. Very happy with this purchase. May 13, 2012
Just what I've been searching for! I needed a mirror for a powder room, something simple but edgy, and was so happy when I found this! The artful shape added to the classic style. May 30, 2012
mirror mirror arrived intact and appears just as it does online / in catalogue. i am very happy with my purchase. husband wished it came with mounting / hanging hardware but ... May 23, 2012
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