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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 322 reviewers.
Rated 5 out of 5 by very modern look This mirror seems to float on the wall with no frame to make it look heavy. Flows into the design of the room March 28, 2013
Rated 4 out of 5 by Flaw Love the mirror EXCEPT for the flaw that we noticed after we had it hung. At the bottom towards the right side there is a spot with no mirror coating. Not sure how to fix it. March 24, 2013
Rated 5 out of 5 by Stylish Mirror looks fabulous over the bed. Purchased the medium and is just the right size. March 22, 2013
Rated 5 out of 5 by Elegant mirror I purchased this mirror to use over an iron bed in my master bedroom. It is perfect! I looked for a long time for the perfect mirror, and this is it! As usual, Ballard Designs did not disappoint. March 18, 2013
Rated 5 out of 5 by Beautiful!! The mirror was prettier in person, the picture does it no justice. Looks beautiful in my new chabby chic bathroom. March 2, 2013
Rated 5 out of 5 by I love these mirrors! I am glad that I purchased 2 of the small Audrey mirrors; they fit perfectly in my master bath where the previous owner took the mirrors. It also gives it a completely different feel. When the mirrors arrived they were securely packaged with wood around the edges to ensure they did not break. This was important to me as I had just received a previous product broken on 3 different deliveries. Great product and I would recommend. March 1, 2013
Rated 5 out of 5 by Mirrow just as beautiful as featured As with all Ballard products that I've bought in the past, the quality was outstanding. I especially liked the option of being able to hang 2 ways. The packing was an engineering work of art. NOTHING could have damaged it in shipping. March 1, 2013
Rated 5 out of 5 by Beautiful! It's perfect over my mantle. I was very impressed with the packaging. It was very well protected. This was my first purchase from Ballard, and I wouldn't hesitate to order again. February 27, 2013
Rated 5 out of 5 by Frameless Mirror Perfection The great thing about this mirror for me are the edges. We have a smaller bedroom and I had not considered how this mirror with beveled edges (and no wooden frame) doesn't appear to dwarf the furniture in the room even though it is a rather large mirror in it's full size. The edges allow the mirror to blend into the wall better than a framed mirror. It is a beautiful piece! February 24, 2013
Rated 5 out of 5 by Excellent packaging and shipping Needless to say, every Ballard purchase I've made was of the best quality. What I was really worried about, was how this mirror would show up at my doorstep with no damage. But I was not disappointed. The packaging and shipping were flawless. The mirror was easy to hang and looks fantastic. February 22, 2013
Rated 5 out of 5 by Very Pretty Perfect accent for a wall in our guest bedroom. We wanted a mirror but did not want one with a frame. The beveling of the glass and shape made for a perfect choice. Mirror was packaged very well. Highly recommended. February 17, 2013
Rated 5 out of 5 by Love it! I bought two size large mirrors for my master bath double vanity. Perfect fit, well made, and well packaged. February 17, 2013
Rated 5 out of 5 by Perfect for my Need! I needed 2 matching narrow mirrors for a double sink bathroom. The price was perfect and the style has just enough charm! February 16, 2013
Rated 5 out of 5 by Audrey Mirror The mirror is a nice accent above a chest of drawers in our bedroom. February 16, 2013
Rated 5 out of 5 by Perfect addition to my dining room! I've been looking for a mirror for my dining room wall and when I saw the Audrey Mirrors in the catalog, I knew immediately that's what I wanted. I bought the medium sized mirror and it works perfectly on the wall and adds light to the room, plus it makes the small dining area seem larger. And the price was right, too! February 16, 2013
Rated 5 out of 5 by Lovely Mirror With its graceful lines, this mirror worked beautifully as a walk in closet full length mirror for our historic restoration. February 15, 2013
Rated 5 out of 5 by a make-over for my library I chose the LARGE size for over my fireplace mantel. We hung it horizontally. What a transformation! It opened up the room, reflecting the light from the windows. The beveled edge is beautifully done. It's unique shape is stunning yet fits with my classic decor. VERY HEAVY, so it took some effort to hang, but well worth it. February 14, 2013
Rated 5 out of 5 by love this mirror I purchased the medium size Audrey Mirror to hang above a marble vanity in a bathroom and I love it! It has great flair, a generous size, very unique shape (not oval, round or rectangle) and has a beautiful beveled edge. It arrived in perfect condition ... actually, the packaging was pretty impressive. Be prepared, however that this mirror is not to be hung with picture wire, but rather with two screws (anchored) that will align with the rings on the back of the mirror. February 8, 2013
Rated 5 out of 5 by This mirror is awesome I purchased this mirror for our teen daughter's room. It's just perfect. They can't stop looking at themselves ; ) The shape is unique and elegant. What I also love is that this mirror could be used in many other rooms in the house once the girls go off to college. It was packaged very well and is quite heavy so you need 2 people to help hang it. February 8, 2013
Rated 2 out of 5 by too hard to hang! I bought the large size for over our fireplace. The mirror is very pretty and unique - but I'm not sure it was worth the trouble of hanging it. The hooks are mounted to a rectangular board on the back of the mirror. The board is not centered or square to the back of the mirror, so trying to figure out where on the wall to hang my hooks was a measurement nightmare. I consider myself fairly capable at these sorts of projects, but this one had me (and my husband) really frustrated. After a all of our effort, the mirror went up and is slightly off center...but I can't bear trying to fix it. It would be a lot better if there was some attention paid to the placement of the hooks on the back or if you could hang this with picture wire - but the only instructions that come with this specifically say not to use wire. Shipping was super pricey, but super fast. Overall, it looks good, but was way too much trouble. I wouldn't buy it again. February 2, 2013
Rated 4 out of 5 by lovely shape I placed the Audrey mirror above my bathroom vanity, width wise and it's a perfect fit over a 48" wide vanity. Love the very unusual style and curves, but not to feminine for the man of the house. The mirror arrived within days of placing the order, no damage. The beveled edge is very wide, 1" and hard to tell that from the image, so that might be an issue for some but not for me. Ballard Designs delivers in every way with products that are beautiful and unique, not cookie cutter. February 1, 2013
Rated 5 out of 5 by Stunning Mirror & Expertly Packaged Having been extremely pleased with the mirror in medium which I bought a while back, I recently purchased the small mirror for use in the entryway. It arrived promptly in pristine condition in an intricately engineered package (not joking), even my husband was impressed! We figured the reason for this would be for product protection as well as for a convenient return if deemed necessary. We love the elegance and subdued sophistication it adds to the entryway. I would highly recommend this product. January 28, 2013
Rated 5 out of 5 by Beautiful mirror! I originally bought the medium size Audrey mirror for our kitchen eat-in area, to be placed horizontally. It turned out to be too small for the space so I put it in the hallway, hanging vertically. It looks fantastic! Then I ordered the large size for the buffet space and it is beautiful there too! It reflects the outside and so provides more light for our rooms. Both mirrors are of great quality and arrived well-packaged and in perfect condition. Thanks, Ballard! January 28, 2013
Rated 5 out of 5 by Impress you friends with elegant mirrors The two Audrey medium-sized mirrors are substantial and luxurious over my vanity. Easy to install; similiar frameless mirrors other retailers are 50-70% more. Also, the large mirror my friend has is equally impressive. I love Ballard Designs, shipping is easy and fast, they are my top 5 favorite companies (5-stars)......... January 28, 2013
Rated 5 out of 5 by Beautiful Mirror Beautiful mirror. Looks great in my foyer. Even my son loves it. January 27, 2013
Rated 5 out of 5 by Audrey Mirror The mirror is beautiful! It arrived so quickly and packaged well. I also ordered a pendant light that didn't work - I received a refund very quickly and without hassle. The quality is excellent. I will shop Ballard's again. January 26, 2013
Rated 5 out of 5 by Simply beautiful! I ordered the large Audrey Mirror for my entryway, and wow, what an impact it makes! The mirror is elegant, unique and takes up less visual space than most mirrors because it's frameless - perfect not just for a small area, but really any area where you want to bounce light around and make an impact. I would highly recommend, though be prepared w/major tools or a handyman, as getting thru the packaging to get to the mirror is a project in itself (but it well protected the mirror during shipping). January 23, 2013
Rated 5 out of 5 by Beautiful mirror This graceful mirror adds sparkle and light to a dim corner in our entry. The curves and bevel are in perfect proportion to the overall dimensions. I'm so glad I found it! January 23, 2013
Rated 5 out of 5 by A beautiful piece. I've been eyeing this mirror for months and finally pulled the trigger. It arrived very quickly and without any damage. I was able to find the drywall hooks at a local hardware store which worked great. Adds a lot of light to our living room. January 20, 2013
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Product:WM692-Audrey Mirror

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