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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Audrey Mirror 4.8 5 291 291
Beautiful We needed something like this over a large buffet. The Audrey mirror was the perfect fit. We love the edge design, very happy with our purchase. August 10, 2011
Great shape. Shapely shape, very female lines. Goes well with curved legs. August 5, 2011
gorgeous Great mirror. Really adds to the room. Great size and proportion. Arrived well packed and in perfect condition the first time! August 4, 2011
Great looking mirror Mirror arrived in perfect condition and was just as advertised. July 29, 2011
Great value! I love this mirror! It is elegant and offsets my antique dresser beautifully. The large size is a bit of a challenge to hang, but once it is up, you won't be disappointed. July 28, 2011
looks great looks great at a fair price. I purchased two to hang over a bathroom vanity. Service was good. The mirrors arrived in excellent condition. It was a nice affordable solution for my master bath. July 27, 2011
Great mirror I bought this for my powder room, and it looks great. It is great quality, and I really like the unique shape. July 5, 2011
Lovely! We have a small master bedroom and wanted a full length mirror without adding another piece of furniture. This piece fit perfectly and it looks beautiful! July 5, 2011
VERY ELEGANT! This mirror was used in the dining room above the buffet. It is exactly what I was looking for...something different but with the 'WOW' factor! It is the focal point of the room! Very pleased with this purchase! You won't see this in every home...only those with impeccable taste! July 3, 2011
elegant design i was looking for a dressing room mirror that was not rectangular, everything else was so linear, this mirror looks so good it adds a note of curves to a modern angular space without looking fussy. July 1, 2011
Exactly what I was looking for!!! I was looking for a mirror for my entryway, and this one is perfect!!! I got the small one, it looks great, was super easy to hang and the price is right. June 23, 2011
love it We love it! Hung this on a wall vertically in our master bedroom. It's beautiful! June 12, 2011
I love the shape of the mirror I ordered two. My guest bathroom has double vanities. The mirrors are perfect and all of my guest comment how nice they look. June 8, 2011
Beautiful!!!! I LOVE this mirror! It looks very expensive and makes my room look huge. Thank you Ballard Designs. June 6, 2011
What a statement!! Beautiful statement piece that is also functional in a large bedroom. I use mine as a dressing mirror, and it sits on a large wrought iron easel which I can move if needed. I bought the large mirror...............between its size, shape, and beveled edges it's an attention grabber and not for the faint of (decorating) heart!! June 6, 2011
Looks great! The mirror has a vintage look giving the room a warm classic feel. Thought the price was right too! May 29, 2011
great shape and comes in enough sizes to get the perfect fit that you are looking for I looked for mirrors at MANY stores and sites for my new powder room for about a month, and kept coming back to this one. It has a great shape, and the frameless style keeps the look light. It was easy to hang. It was on backorder and took about 6 weeks to come in, but it was worth the wait. Love it! May 25, 2011
STUNNING MIRROR this mirror is exactly what i was looking for ~ something different and vintage-looking. it is in thei newly renovated bathroom n my old farmhouse and is a perfect piece for the style i was trying to achieve in the room. May 25, 2011
THIS MIRROR HAS SUCH ELEGANT LINES I have long admired your lovely selection of mirrors and now when I was remodeling my guest bath I was pleased to find the perfect mirror to add such elegance to the room. Of course, I was even more pleased to see it named Audrey since that is my name. May 23, 2011
This mirror is unique I just hung the Audrey mirror in my bathroom yesterday and was more than pleased. It was easy to hang and really makes the space look terrific. I was loking for something that was different, but wouldn't detract from the wallpaper. The mirror was perfect! May 19, 2011
Beautiful Mirror We hung this mirror horizontally in our bedroom and it looks wonderful on the wall. Highly recommend the Power Hooks they are easy to use and securely hold heavy items in place. They do create holes in the wall so be sure of your placement. May 13, 2011
beautiful! i love how this mirror looks over my fireplace. i am so happy and it was so easy to hang. April 25, 2011
Elegant and Unique Features I searched many months for a mirror to place over my fireplace. I could find no other mirror that matched the elegance and uniqueness of this mirror. Sandra April 22, 2011
Slim and elegant Hestitated for a moment prior to ordering. Wasn't sure the dramatic shape would look right. I did order and am very pleased with the purchase. I mounted it vertically in my daughter's room. She had limited wall space to put a full length mirror so I needed a slim profiled mirror. It's perfect because it's frameless and doesn't stick out far at all. The mirrors great curves just adds to the elegance of the product. Perfect for what I wanted for her room. Arrived packed very securely. Would highly recommend this product!! April 17, 2011
a perfect mirror The mirror looks fabulous on our wall. We had pictures hung on either side but they took away from the beauty of the mirror so now it hangs alone and totally sets off the diningroom. April 10, 2011
this is exactly what's pictured very happy with it- everyone loves it. I hung it lengthwise as a bedroom mirror and it looks beautiful. April 9, 2011
stylish mirror The mirror met my expectations & the packaging was incredible. You would have to run the box over with a truck to damage this mirror. Its nice to know that when you order something it is going to arrive in perfect condition. April 7, 2011
This mirror has a unique shape. We just updated our master bath and this mirror really adds to the space with just enough "flair" that we needed. The shape is really unique and pretty. In fact we just ordered a smaller size to tie in with another wall. April 4, 2011
Great Product - Great price I bought this for our powder room, and it looks great. The style and quality are just what I was looking for. For the price, I think this is a great purchase. April 3, 2011
Lovely Mirror! This mirror arrived promptly in perfect shape and look every bit as beautiful as the picture! The measurements were exact. We love the way it looks! April 2, 2011
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