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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Audrey Mirror 4.8 5 276 276
I LOVE THIS MIRROR I love this mirror. It's beautiful. It's very well made. Signed, So Happy November 23, 2011
Beautiful, classic mirror Loved the mirror in the catalog and then even more in person. Hung it above my living room fireplace mantle. It reflects all the beautiful elements in the room. Very happy with it and I think it is a timeless piece. September 10, 2011
simple and easy to hang I bought this mirror to make the size of my bedroom appear larger and it did the trick! The simplicity of the mirror's design allows it to be used in all types of spaces. October 3, 2011
Beautiful and elegant. It's beautifully elegant and unique. The price is fantastic. I have received many compliments. It brings a touch of glamour to my bathroom. I love it! October 13, 2011
exactly what I wanted Excellent representation online of the mirror -- it's perfect. Fast delivery, too. November 6, 2011
Unique product Nice looking mirror- I couldn't find anything like it anywhere else. The look of this could be improved if the sharp, pointed areas were rounded. October 6, 2011
Audrey Mirror Looks absolutely gorgeous in my bathroom! Wanted a light and airy feel and it worked out great! Love, love, love October 21, 2011
VERY ELEGANT! This mirror was used in the dining room above the buffet. It is exactly what I was looking for...something different but with the 'WOW' factor! It is the focal point of the room! Very pleased with this purchase! You won't see this in every home...only those with impeccable taste! July 3, 2011
Beautiful and Amazing I read all the reviews and knew it had to be great. But it was way past "great", it was AMAZING! I'm using it as a bedroom wall mirror and I could not be HAPPIER! Was very well packed!! September 8, 2011
Looks great and packaging was fantastic i thought it was a crazy idea to order mirrors online and have them shipped to me. But the packaging was fantastic! And the mirrors are terrific!came in perfect condition! September 14, 2011
Beautiful This mirror is absolutely beautiful above the buffet. The mirror opens and brightens the room, adding an inexpensive hint of elegance. October 4, 2011
Fantastic Ellegance This mirror is absolutely beautiful. I put it in my bathroom and it makes the room shine. It is everything I expected and more and it was also very easy to hang. September 16, 2011
Gorgeous! If you are thinking about it - do it! Worth every penny. Note: Large mirror is very heavy and takes two to hang. October 10, 2011
great shape and comes in enough sizes to get the perfect fit that you are looking for I looked for mirrors at MANY stores and sites for my new powder room for about a month, and kept coming back to this one. It has a great shape, and the frameless style keeps the look light. It was easy to hang. It was on backorder and took about 6 weeks to come in, but it was worth the wait. Love it! May 25, 2011
Very unique mirror Beautiful mirror with a very unique shape. I purchased this for my master bathroom as a focal point, and it looks wonderfully elegant. Just what I wanted. September 15, 2011
Great price, great design Great price, great design, fits my 1920s house perfectly. And I hung it myself, and I'm not good at that! October 6, 2011
Beautiful and elegant I actually bought two of these mirrors - I have a small fitness room, and I didn't want to have the standard 'wall of mirrors' (too 70's/gym), so I purchased two of these (hung lengthwise) instead. They are perfect for watching my form, and look like they are so much more expensive than they are. I'd definitely recommend this mirror. March 16, 2011
Absolutely beautiful! The styling is graceful and beautiful. The mirror is very easy to hang. Perfect size for above a vanity or dresser September 3, 2011
THIS MIRROR HAS SUCH ELEGANT LINES I have long admired your lovely selection of mirrors and now when I was remodeling my guest bath I was pleased to find the perfect mirror to add such elegance to the room. Of course, I was even more pleased to see it named Audrey since that is my name. May 23, 2011
Beautiful We needed something like this over a large buffet. The Audrey mirror was the perfect fit. We love the edge design, very happy with our purchase. August 10, 2011
elegant design i was looking for a dressing room mirror that was not rectangular, everything else was so linear, this mirror looks so good it adds a note of curves to a modern angular space without looking fussy. July 1, 2011
Exactly what I was looking for!!! I was looking for a mirror for my entryway, and this one is perfect!!! I got the small one, it looks great, was super easy to hang and the price is right. June 23, 2011
This mirror has a unique shape. We just updated our master bath and this mirror really adds to the space with just enough "flair" that we needed. The shape is really unique and pretty. In fact we just ordered a smaller size to tie in with another wall. April 4, 2011
Great mirror I bought this for my powder room, and it looks great. It is great quality, and I really like the unique shape. July 5, 2011
Great looking mirror Mirror arrived in perfect condition and was just as advertised. July 29, 2011
Beautiful!!!! I LOVE this mirror! It looks very expensive and makes my room look huge. Thank you Ballard Designs. June 6, 2011
Looks great! The mirror has a vintage look giving the room a warm classic feel. Thought the price was right too! May 29, 2011
Great Product - Great price I bought this for our powder room, and it looks great. The style and quality are just what I was looking for. For the price, I think this is a great purchase. April 3, 2011
Lovely Mirror! This mirror arrived promptly in perfect shape and look every bit as beautiful as the picture! The measurements were exact. We love the way it looks! April 2, 2011
beautiful! i love how this mirror looks over my fireplace. i am so happy and it was so easy to hang. April 25, 2011
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