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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Audree Pom Pom Quilt 3.9 5 18 18
As usual, great style and quality I am the first one to criticize when products are not up to par...i'm a real squeaky wheel. however, without fail, Ballard products have impressed me. this quilt and sham set is no exception. I bought the natural, and it is absolutely perfect to tone down a room with loud wallpaper. The pompoms are a fun touch. Not for a minimalist. Well..actually a minimalist could use these as a focal point in a sleek room. However for me, the quilt is a nice tone-down. I have a swatch of the microfiber in Natural, I am awaiting my tufted headboard...but the colors will be a great match. Quality is fine for the purpose, which is whimsical , fun. You wouldn't confuse these for 5 star italian hotel linens, but neither would you confuse the price for that. Very pleased with this purchase. May 22, 2015
Audree Pom Pom Quilt Set I was hesitant to order the quilt, bed skirt and shams due to some reviews that state the colors don't match. I puchased the Ivory and it DOES match! It's really stunning in person, much lovelier than the photos. It is made very well. The shams have two ties in the back to close up the opening….its very pretty. I highly recommend the set. I am so thrilled! I have not washed it yet. If there is an issue I will update my review. May 21, 2015
Love this bedskirt! I bought the Audree Pom Pom Bedskirt to go with the Jardin Toil Bedding and absolutely love it! It adds a dressed up pop to the whole look of the bed, which I also paired with the Buffalo Check in the same color. The fabric is a little bit stiffer which I like as it stays in place and looks crisp all the time. I would but these again definitely! May 21, 2015
I SO WANTED to love these. I ordered the spa shams to go with a duvet cover & king shams from another maker that has spa blue in it. These are green, not blue at all like they look online & in the catalog. I was also surprised that the backing is just a thin ivory material. I have loved this look for years, sad they don't work. May 13, 2015
  • 2015-05-26T08:53:48.931-05:00
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Product:FL872-Audree Pom Pom Quilt Bedding

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