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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Atoll Rectangular Mirror with Clear Glass 4.1 5 20 20
OMG Gorgeous Just (easily) hung this on an accent wall in a half bath over the sink. It really stands out; I Love everything about it. June 4, 2013
Unique - Nice feature for a coastal look. As long as you don't look too closely. The frame is a REALLY cheap cast plastic. Mine has a slight crack running vertically through the bottom of the frame. I missed it before I hung it, but my mother-in-law took one look at it and noticed it right away. Because I plan on painting the frame cream, I can fill this and it won't be noticable. Its lightweight so its easy to hang - no studs required. February 1, 2013
The Atoll rectangular mirror can be used in almost any room. Since I live in Florida, the Atoll rectangular mirror was exactly what I was looking for in my guest bedroom. It looks fabulous over my contemporary white dresser. I like eclectic decorating so it really complements the unusual antique-looking colorful leaded glass lamp on the dresser. If you want something different and pretty, this is it. November 11, 2012
Pretty! Love it! Pretty, fun mirror. Perfect to give our family room the beachy feeling we were going after. July 6, 2012
Very Nice More narrow than it seems in the picture, but a very nicely detailed piece. July 5, 2012
Very impressive, well made This is a large mirror, but we have high ceilings in our bathroom. We bought this mirror because we have a tropical themed home and wanted to replace our main floor bathroom mirror. This mirror is perfect for that use. It is substantial and impressive. Very happy with the purchase, but remember, it is large! June 30, 2012
Beautiful shape, nice quality but the finish was inferior. I ended up painting the mirror to a more rich, layered finish. The original color was flat, chalky and and had a gray undertone. I was wanting a more true coral shell color, more of a milky white. Once I tweaked the color, I was quite satisfied with the mirror. June 10, 2012
Love the mirror Ok Ballard Design since the Large Atoll mirror was so popular my question is when can I expect to see it available again for purchase??! Love the design. It's one of a kind. I was trying to get away with the smaller size for my foyer but like they specified perfectly sized for guest bath. Way to small for entryway. June 4, 2012
Very Happy Girl! I love my new mirror. Nice and light, beachy and modern. I've included a picture of it on my wall. May 8, 2012
Unique mirror makes a statement--worth the wait I ordered this mirror back in February and it was on back order until April 30. I was itching to get it as the detail on it looked very unique and I had a newly painted bathroom waiting on its arrival. It arrived earlier than expected and WOW it's beautiful. It's def a statement piece, especially for a smaller bathroom over a vanity. I very rarely write reviews (usually if something is really bad), but this was worth posting about. My mother(who originally recommended this to me-thanks mom!) and neighbor, both who have great taste with regard to designing their homes loved it as well. April 27, 2012
Great stylish mirror This mirror is very nice, it is very lightweight, the frame is some sort of resin. Up close it looks a bit cheap, but when you hang it, it looks very nice. Great value. April 25, 2012
Great texture This mirror is very visually interesting. I love the texture you get from the ripples. People should know, though, that it is very white, and almost blue-ish white. I ordered it for our powder room and above a white porcelain sink, the color did not work. I liked the mirror enough that I painted it (Benjamin Moore White Dove, which is the same color as our wainscoting), and with one coat brushed on, it still looks a bit warn but the color works much better for the space. The color is the only reason I didn't give it 5 stars. Otherwise, a very cool mirror! January 30, 2012
Good design. Would like a better and nicer finish on the border of the mirror. November 4, 2011
Awesome! This mirror is absolutely beautiful! Everything about this purchase was perfect, unfortunately the spot where I wanted to hang the mirror cannot accommodate it due to the chair rail...I'm so disappointed to have to return it, I've tried to find another spot for it in our beach cottage, but it just isn't going to work! As always, customer service was excellent....Ballard is a great company! October 30, 2011
Very pretty This mirror is very pretty. I hung it in my daughter's room. The ruffly look is pleasant and unique. I only wish the paint had been more of a solid color, and not a faux shabby finish. July 9, 2011
this mirror is totally beautiful I absolutely love my mirror. I put it in my half bath over my sink and it is perfect. It is even better than i thought it would be. I will keep it forever. i love ballard designs and just about everything you have in your lovely catalogs. I have coffee tables , end tables and a sofa table. I plan on getting 2 shelves that match them and lots more in the future!! July 9, 2011
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Product:WM795-Atoll Rectangular Mirror with Clear Glass
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