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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

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Outdoor Living
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Antique Letter Indoor/Outdoor Rug 4.1 5 206 206
ABSOLUTELY Love it! I love this rug. I got the chocolate color - it is perfect. It rolled up a little on the ends when I got it, as it comes rolled-up in the package. So I put a little masking tape down on the ends in a couple of spots to "train" it to stay down. It stays down now just great, and I put a rug pad underneath it for added comfort. It is under our kitchen table, which is in a high traffic area, including where dogs come in and out all day. It is holding up beautifully and NEVER looks dirty. I love it and have received tons of compliments. February 27, 2013
Excellent product. I liked this rug so much that I have actually purchased four. It is great for high traffic areas and looks amazing with neutral colors. Thank you. February 25, 2013
We love it! This product is just as it appears in the photos...we had no problems with the corners curling after a day or two. So far seems to be holding up well to chairs being moved in and out, 2 dogs. Basically, we have lots of traffic in our kitchen! We love it and would encourage anyone to go for it! February 23, 2013
Disappointed I ordered this rug through the internet. After placing my order for the 5X8 and not receiving an order confirmation - I figured I did something wrong. I checked "My Account" order history and there was no indication of my order. So - I placed the order again. The next morning - I received 2 confirmations back to back. Wonderful. I received the rug(s) quickly (which was good)- one to be returned immediately however. The other I opened anxious to see it. I am disappointed in the quality of this rug. I understood that it is an indoor/outdoor rug, but compared to the rugs I have purchased at local stores - this rug is inferior. This rug was priced high I feel for what was delivered ..and sadly- it is not worth that in the sense of the look or quality. It is extremely thin also. I thought it had a fun, whimsical look- but would strongly suggest that you reconsider before purchasing. : ( February 22, 2013
Pixelation but still a great buy This rug looks great in our mud room. The beige is a little yellow but still looks great with our red walls. The only down side is that the lettering is block-ish or pixelated. From a few feet away you can't really tell though. Can't beat the price. February 2, 2013
Good Looking Rug for Many Uses We bought this rug for our kitchen and love it. It brightens up the area and is easy to clean if there are spills-food stains. We were going to replace the Sisal rug which we previously had in our kitchen but saw this online and decided to try something different. We are glad that we did. February 2, 2013
Soft and durable The rug was purchased for my office, which leads to an outside door. I like the stylish feel it gives my office while holding up to the traffic from the outside. Very nice! February 1, 2013
a bit disappointed I'm a bit disappointed. It will not lay flat at the corners and the printing isn't evenly distributed - too much unlettered spaces. February 1, 2013
RUGS I love this rug. I put it under my dining room table because it is an outdoor rug I figured it would clean easily and I was right. I've had it for a while and it still doesn't lie flat but it looks so good I don't care. The backround color is alittle darker tan than the picture online but not to dark. I would highly recommend this rug. January 19, 2013
Antique Lettered indoor/outdoor rug It is perfect for our environment. We lve it and so do ouor kitties. January 19, 2013
I can't believe how this rug warmed up my kitchen floor! The chocolate with natural script design was more beautiful than I expected. Everything I have ever ordered from Ballard has always been of great quality. If your looking for that French vintage vibe, I would recommend this rug indoors or out. January 18, 2013
Looks great in a foyer! Although I can't quite read the writing, I like the overall effect of it in my foyer. It flattened out easily and was the color that I expected. January 17, 2013
Sisal rugs Not at all what I thought would be. Looks like a cheap beach mat from dollar store. Have not had time to return due to holidays however am planning to. January 16, 2013
Not what I expected The texture of the product threw me off when looking at it. I should have realized that being an indoor/outdoor rug it would not have a nice, plush feel. It looks very plastic and has a strong odor. I am sure outside it would be fine but I was going to use it for the breakfast room. It was just not suitable for indoor. I didn't return it b/c I would have to pay for shipping again so I am hoping to give it to someone who would like it. I recommend that Ballard please emphasize the texture of the rug for future customers. January 13, 2013
Great durable material Would have preferred smaller lettering for the mats. January 10, 2013
Wrong Color I wish I had listened to the reviews about the color being not as pictured, but I got greedy for the sales price and went ahead and bought a couple of the rugs in the natural w/ brown writing. Just like what all the other reviews said, the natural is a more tan/brown color, not taupe, as pictured. I'd send them back but it's not worth losing the shipping costs since I got them on sale. Hopefully I'll find somewhere for them, but they're definitely not going where I had intended. January 6, 2013
Looks great I read the reviews carefully and was just a little worried that the rug wouldn't be quite as described, especially since I purchased a smaller size. Price was right and I couldn't resist. Rug is exactly what I hoped. The colors are great and it looks perfect. Reviewers referred to the print appearing "pixelated". I can see what they mean but I actually prefer the pattern to be woven in rather than just stamped on. Definitely recommended. January 4, 2013
Best purchase ever Well where do I begin, my husband and I put the rug down in my family room about an hour before everyone was coming to stay with us for Christmas. The one daughter has two Rottweilers and the other daughter has two yorkies and we have two dogs, So you can see where I'm going with this. The yard was all mud so that's the first thing that happened to the rug. It cleaned up beautifully with soap and water. Next day one of the Rottweilers vomited on the rug in two places, that also cleaned up well with soap and water. The rug is beautiful and the best purchase ever. January 3, 2013
Conversation Piece I am in love with this rug. It is so unique and gives my dining a great feel. Everyone who has seen it comments on how lovely it is! January 2, 2013
Good value Great value for the price. Using in front hallway for a scatter rug. December 30, 2012
Very poor product This rug is absolutely useless. It won't roll down (One end simply will not stay down.) I also ordered a mat and it won't stay on the mat. And the design is stupid - it should have the writing cover the whole rug. This is the worst purchase I ever made through a catalog. December 30, 2012
Looks great, very practical It looks great under my kitchen table. It cleans up easily, which is important when you have a teenager and a dog. December 24, 2012
Yellow, not cream colored, still BEAUTIFUL! As many other reviewers have mentioned, this rug is not as shown on the site, it is yellowish, not cream colored. No matter, it's really a beautiful accent! I bought the 2'x8' for a runner in our entryway and it is perfect! December 21, 2012
I love it! When I ordered this rug I understood that the background color was darker than the picture. That was a good thing for me! I think the script looks fabulous! I don't have a problem with it at all. I used a hairdryer to make the ends lie flat which worked very well. I put a carpet pad underneath it and the top actually feels good to my feet. I put it under my formal dining room table. This stylish rug helped me to achieve the look that I was aiming for! I'm looking forward to the compliments from friends and family at Christmas! ;) December 20, 2012
Looks good, feels good and is great value! I bought the Antique Letters indoor/outdoor rug in the runner size. It fits the hall area perfectly. The quality is excellent and is a terrific value. I have received many positive comments because of the unique pattern. I find it typical of everything that I have from Ballard Designs. December 17, 2012
good for high traffic I bought the runner for my hallway and it works as a great buffer between the backdoor traffic (dog, kids) and the living room. The rug is just slightly darker than the picture, but still neutral enough to go with anything. It took a few days to lay flat - I ended up putting heavy books on the ends for a few days and now it is laying pretty flat. I'm going to tape it down underneath with rug pad tape when I finish painting my hallway anyway. Very happy with this purchase. (Oh, and it cleans up easily when my dog tracks in mud.) December 14, 2012
love it looks great in my great room!! the color goes with my natural look, and i'm into all things with writing on now!! December 14, 2012
Just Fabulous! Great price point! And the perfect little accent rug! December 13, 2012
Not even remotely as show in photo I ordered this rug in the smallest size. The photo does not even remotely represent what the product actually looks like in real life. The small rug appears to be just a piece of a larger one which means it has practically no pattern on it. And the color is a muddy yellow not the color you see in the photo. The monetary amount I paid for it was not worth the hassle of going through a return process especially during the busy holidays. It's a good thing it is also for outdoor use because you can bet this baby will be going outside on my deck and not anywhere inside. And while I am reviewing, the tiny little rug came in ridiculously large box. Way too much waste. December 9, 2012
Durable and stylish Lovely rug in my sunroom. Looks fantastic and is everything I hoped it would be! December 6, 2012
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Product:RW204-Antique Letter Indoor/Outdoor Rug
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