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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Andrews Pedestal Dining Table - 60" 4.7 5 17 17
GREAT DEAL & QUALITY This table is absolutely a deal for the quality in workmanship. It is even more beautiful in person. It has these wonderful imperfections on the surface, this works great for "dress up" or "dress down". The table looks good with a variety of chairs and stains. Yo can't go wrong with this table, it's awesome! May 30, 2013
AWESOME TABLE A beautiful table. Very easy to assemble took 2 of us about 20 minutes. Made with high quality and super sturdy. Looks great with the wicker chairs. 6 chairs fit perfectly around the table and you still have plenty of space. First purchase from Ballard.....and I wasn't disappointed. The delivery guys were also very accommodating. July 24, 2013
I love this table. Met my expectation for my family gatherings. Rock hard solid. The quality of this piece of furniture has met my expectations for a great family gathering tradition. It is a solid timeless piece that will do a great service for years to come. I love this table. January 2, 2013
Beautiful additional to our dinning room! This table is even better in person. A beautiful, quality piece that will be a staple in our house for years! Excellent customer service as well. March 20, 2013
Beautiful Table but Not Waterproof! This is a beautiful table and paired with the Simone wicker chairs is exceptional. I was unsure of ordering a table from a magazine but it exceeded my expectations - it's sturdy and very well-made. My only complaint about this table is it's NOT waterproof. I assumed that any dining table these days would be sealed appropriately for dining use however, you can not put glasses that sweat or hot plates/pans directly on the surface. Water glasses will leave a white ring - even if left for a short time on the table top. Place mats and coasters are a must with this table. Regardless, it's a beautiful piece and I'm glad to have it as our kitchen dining table. July 18, 2013
Awesome, beautiful table! What a show piece! I've never order anything this big, site unseen online and trusted the reviews from other customers. They did not disappoint! This is a gorgeous table, very heavy and beautiful! I'm so excited and everybody who has come to our home have commented on it and asked where we got it. The shipping was very protected! I'm excited to have this table for years to come. I highly recommend it! Thank you, Ballard Designs! :) May 15, 2013
Not enough stars!!!! There are not enough stars for this rating!! I LOVE this table!! So beautiful, sturdy and unique!!! Great accent piece in my kitchen, non-stop compliments!!! Cleans up very easy!! Would definately recommend!!!!! April 12, 2013
dining room table This product came damaged, and they are shipping me a new one. It is a lovely table but much more whitewashed than the picture shows in the catalog and on line, more browns in it in picture, this one is very white, but I will live with it, just do not want the table top with one flat plank and the rest distressed, and a crack when they joined the planks. I am sure when I receive my new table that it will be good. Love the style. April 13, 2014
Beautiful, well made table I ordered this table in the whitewash finish and love,love this table! It is solidly built and is beautiful to look at. Six chairs fit nicely around. The only drawback was the amount of time it took to get-- almost 4 months. If you want a great table and are willing to wait, this definitely is a great purchase. October 8, 2013
More than expected! This table is beautiful. It is sturdy and heavy. We simply love it. Great buy! October 6, 2013
I love this table! This table is even more beautiful than the pictures. I was hesitant to order site unseen, but am so happy I did. Everyone that comes into the house makes a comment about how unique and beautiful it is. I use it in the dining room and can dress it up or down with parson chairs. September 29, 2013
Stunning! Beautiful table. Fits in perfectly with our white kitchen. Solid construction. Love it. October 13, 2013
This table is beautifully made! This table is high quality! It's a beautifully made table! I love it! October 13, 2013
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