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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Ananda Serving Table 4.5 5 111 111
We are extremely happy The tables and benches we purchased have doubled ed our seating in our spa at Bella Capelli Sanctuario. The product was delivered in record time(with the assistance of your friendly associates). They were helpful in selecting a fabric and expediting the custom order. Thank you Ballard for solving our challenge!e July 13, 2011
love it! Just beautiful easy to assemble and looks fab What else can I say July 11, 2011
Good looking hard to find table We looked in the stores for a table like this for many months with no luck. It is very hard to find a narrow 7 ft long table. It works beautiful in the space we had planned for it. The craftmanship is adequate and commenserate with the price. Shipping to the West Coast took almost 3 weeks but the driver was very helpfull and courteous. We are pleased with the purchase July 3, 2011
A sturdy, graceful, Asian inspired table of grand scale with the benefit of a narrow profile Long and narrow and sturdy, this is a great table in a dining room or other location where you need something large scale that isn't too imposing. The 12" depth let's me use it as a serving sideboard without it eating up too much floor space. Must be put together and the instructions are not all that good. But we did it and it was worth it. Great value. June 16, 2011
It's perfect for my space! I'm very happy with this table. It is a "hard to find" size and I really like the color. The finish has enough brown peaking through the black finish that I was able to mix it with the lighter woods in the room. In addition, it was packed well, easily constructed and sturdy on my wooden floor. June 15, 2011
Perfect for narrow spaces Nicer quality than expected, especially for the price. Beautiful, natural wood grain & texture. June 7, 2011
This table is perfect for my spot behind the sofa Console table is exactly as described and featured on line. It arrived carefully packaged and in perfect condition. Easy to put together, I love it! June 6, 2011
Looks great! Looks more brown in catalog, only complaint (yes, says the color is black). Narrow so perfect as sofa table. Has sophisticated Asian look. Great price too. Similar tables 2-3x the price. June 4, 2011
My search is over I found the perfect console table This table is far more beautiful than I expected. The finish is awesome and the length of the table is a rare find. My great room is large and I have a circular sofa so I wanted a slim long console table which you cannot find anywhere. We live at the Delaware shore so we have large rooms and high ceilings. Everyone that has seen the table asks if it was special made for the space. May 4, 2011
Perfect Fit! I love this table. The size is so perfect... not too deep and a perfect fit behind my long sofa which floats in my open living space. I'm using it for books and a few low decorative pieces. It looks beautiful... just as I hoped it would. Thank you for offering this nice piece. March 31, 2011
Perfect size I love this table. I was not able to find this size table anywhere else. Looks great and good quality. March 31, 2011
Even Prettier In Person! This console table is great behind a sofa because of the shorter depth. It is a great blend of browns and blacks so it can incorporate into most room styles. The wood is nice and strong, nothing flimsy. As an Interior Decorator, I purchase furniture on a weekly basis....this one I kept for myself! March 30, 2011
The 'style' is good, the execution is not. Thank you for asking my opinion. Candidly, if I still had the packaging, it would be returned. A. It is NOT stable on carpet; the base is simply not broad enough to keep from tilting without being leaned against a wall. B. The curved fitting pieces do not 'lock in', thus there is a visible gap between it and the top. It looks as if it is falling off when table is upright. C. The price is definitely not commeasuret with the product. I love most everything from Ballards. This piece is not in that category. Sorry. March 29, 2011
JUST what I wanted! The right dimensions, a great color and finish, the perfect look. 10 out of 10! And even easy to assemble, too. March 24, 2011
well made Well made in all respects. It has a rustic look but still formal enough for a den or living room. How about some lamps? March 23, 2011
Ananda Serving Table Perfect. Everyone compliments table. Great for my small Dining Room. The 13" depth is unsual. Would like one for my Living Room in same size, but different style. March 16, 2011
This product looks awesome in our new lobby ! You Ananda Serving Table looks great with our modern decor in our office. At first glance you would not think that this table woud be suited in an modern office but the lines on the table work out perfectly for our lobby entrance. March 16, 2011
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Product:TC323-Ananda Serving Table
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