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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

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  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


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Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Amiel Arch Antiqued Leaner Mirror 4.3 5 16 16
Sending it back I tried so much to like this mirror: The sheer size of it makes it such a statement piece! I was hoping it would add an industrial look to my apartment, but the aging effect just makes the mirror look either dirty or cheap. It would actually have been better with just regular mirror panes. After having my husband and several guests ask me why the mirror was so dirty, I'm sending it back. Disappointing! April 23, 2011
Perfect Balance of Elegance with Industrial Edginess Like some of the other reviewers, it took me a while to take the plunge and order this mirror mostly because I had reservations about the amount of distressing. I'm so glad I did order it! The glass on mine is lightly antiqued with a very soft smokiness that is evenly distributed. It's definitely not dark at all, and reflects light and everything else in the room very well. The glass is very much like the product photo shown with the demilune table in front of it, maybe even a bit clearer. The frame color is a deep rich brown, as shown in the product photo with the white chair on the left. I considered several other leaner mirrors, but none had the gently arched top of this one, which is such a distinctive touch. This mirror perfectly balances elegance with a slightly industrial edginess, exactly what I wanted. I'm very, very happy with my purchase. July 3, 2014
Bad mirror-smoke job I think the method of the mirror smoking effect is not of good quality, as it does not portray a natural distress that comes with age, but is in fact more of a patterned type of effect, with "stripes" & other effects much like large "finger prints". I think the hanging method is genious and fool proof. The height can be adjusted by regulating screws. February 27, 2011
Stunning mirror! We bought two of these gorgeous mirrors and hung them side by side in our large entry way. They look absolutlely gorgeous! We love the "antiquing" effect as we will not be able to dust them often without getting a large latter. This effect is beautiful and hides the dust. Other reviewers had complained about this effect but we think it is stunning and feel that if they were regular mirrored surfaces the dust would show easily. They were a bit of a challenge to hang since they are so heavy and we were hanging them up so high, but my husband was able to hang them with the brackets provided and insructions with just one (strong) friend and two latters! I had been looking for mirrors of this size for a while and comparable mirrors of this size on other sites were more expensive. These are high quality, beautiful mirrors! We get many compliments on them and we are so glad we decided to purchase them! February 10, 2013
LOVE this mirror!! I got a little worried after reading some of the reviews on this mirror after I ordered it. This mirror is stunning... I love the antique mirror and don't think it appears dirty. It just has that aged distressed look you expect from the Ballard description. It is perfect and I am very happy with my purchase!!! July 7, 2014
Dramatic Look I ordered 2 of the mirrors and I love them! My two grown sons came and installed them. We were skeptical and worried that the instructions did not require that they be hung into wall studs since they were so heavy. I reread other reviews which did not mention that requirement. It turned out just fine; they hang quite securely. I have received many compliments on them! My only slight regret is that the mirrors are VERY distressed. I knew they would be some, but I didn't realize how much. I think that the photo in the catalog and online should be changed to reflect a more true and accurate photograph. August 24, 2012
Fabulous design accent I'm converting a church into a home and have a bedroom/sitting room (formerly the sunday school room) with 10 ft ceilings with a tray at 14ft. I needed something to draw the eye upward; this mirror was the perfect fit. Though others were critical of the antiquing of the mirror, I found the look to be quite well-done. The antiqued frame and mullions are a warm bronze umber that softens what would normally be a hard metal look. Although heavy, the mirror's hanging "hinges" made it quite easy to install with 2 people. November 17, 2011
Great Statement Piece I was a little hesitant about buying this mirror after reading some of the reviews, but I took a chance. Boy, am I glad I did. The antiqued mirror is great and looks so much better than just a plain mirror - I like the smokey look of the antiquing. Note: this is not a mirror you use for dressing - it's a statment piece. I think it makes my living room! July 25, 2011
Great piece & quick shipping! We always wanted to install a large window in our living room. This was a quick affordable way to create that image. Delivery men brought the mirror in, un-packed it and helped me get it close to it's new home. Everyone who sees it loves it and it gives the feeling of a Large window! Take your measurements, it's very tall- July 5, 2011
great mirror I was looking for a large distressed mirror and this one was perfect. It's beautiful, makes a statement, and has character. Easy to hang for two people. April 1, 2012
Great statement piece We bought two of these to fit into two alcoves in our Great Room and have been very pleased. They are a great statement piece and we have received many compliments on them. We actually like the antiqued look the mirrors were given and feel like it was well done. January 13, 2014
great buy! We put two mirrors over a long bench, and they add a lot of charm to the room. It takes few days to get used to the antiqued look. They came with set of hooks to be hang, and eye hooks on the edge of the frame, so it was easy to place on the wall. February 9, 2012
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Product:WM682-Amiel Arch Antiqued Leaner Mirror