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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.7 out of 5 by 123 reviewers.
Rated 5 out of 5 by Perfect! We bought two for my husband's "Pub" and are ordering three more while they're on sale. Love that you can adjust the height. December 23, 2014
Rated 5 out of 5 by Industrial Design The Allen Stool looks great in our family room / kitchen counter. It has the industrial look that we were looking for but not too much that it belonged in the garage. December 7, 2014
Rated 5 out of 5 by Allen Stools I have been admiring these stools for some time and finally, I gave in and purchased 5 off them. I am so glad. They are very sturdy, adjust to various heights, and well crafted. I am extremely pleased with them and their rustic look. November 23, 2014
Rated 5 out of 5 by Great Vintage look stool I love this stool. Just what I was looking for as I start to remodel my kitchen. Got 3 for counter/bar & they add such a great feel to the room- especially with my 1930s Wedgewood Stove. Well made- love the spin around seats. November 19, 2014
Rated 5 out of 5 by Great product! I bought this stool for the end of my counter. Since we don't have an island, it is a spot for someone to sit and chat while I am cooking. It is well designed and sturdy. The metal has a nice smooth finish. The wood is a little darker than I thought but is nice quality. I prefer that it is not varnished. November 13, 2014
Rated 5 out of 5 by Shopping These are good -looking, sturdy , comfortable & functioning eclectic counter stools that can be used with many different decors. November 1, 2014
Rated 5 out of 5 by Perfect for our new lake house! These stools have exactly the look I wanted for our new lake house with a comfortable, natural, rustic feel. The ample weathered wood seat allows an adult to sit comfortably and securely even when fully raised. The wider leg base makes them sturdy so they won't topple easily which is especially important for children. Arrived quickly and appropriately packaged in perfect condition. I am more than pleased! October 5, 2014
Rated 5 out of 5 by Charming and useful I needed another perch for my kitchen and, since I was unable to match my Restoration Hardware bar stools, I decided to go with something totally different. The Allen Stool is perfect because it complements the existing stools, fits in with my classic white and brown decor and can be raised, lowered or moved as needs dictate. The only person who loves it more than me is my grandson who has discovered that it is the only seat in the kitchen that spins. Another great Ballard's buy! October 5, 2014
Rated 5 out of 5 by Rustic and inviting I have been looking for the perfect stools for our kitchen for a couple years now and couldn't be happier with these. I was worried they might look industrial and cold, but they're warm, inviting and relate well to our Tuscan/rustic decor in the kitchen area. The kids find them fun to spin on and they're comfortable and roomy enough for large men. They're versatile in case you need extra counter seats, just spin them down to size. They can be stained, yet we like as they came. The metal is not too dark and not too light- it can relate to bronze, black or stainless accents. They're gorgeous, reasonably priced and I get compliments on them all the time. They shipped fully assembled and were packaged well. After this purchase, I'm now a big fan of BD. September 23, 2014
Rated 5 out of 5 by Sturdy with solid seating which swivels up or down. These stools are perfect for our home. We have an eclectic assortment of family pieces, and these stools blend beautifully with those furnishings. Slightly industrial, slightly vintage-looking - exactly the style and quality I had hoped. August 18, 2014
Rated 5 out of 5 by Perfect for rustic kitchen Antique style with wood and black iron looks perfect in farmhouse kitchen. Comfortable seating with adjustable heights. August 7, 2014
Rated 3 out of 5 by Suggest Light Use - Metal Bent I bought three of these stools. After one year of light use one of the stools has a crooked seat (appears the metal is bent). Nobody weighing more than 180lbs has ever sat on them and they are only used on the bottom setting so I can't call these "heavy duty". The look is very nice though. I don't regret buying them for the price (on sale) but I think if you are looking for something to have forever, or if you expect any big men to sit on them, this is not the stool for you! May 18, 2014
Rated 5 out of 5 by exceeded all expectations Nervous when ordering but these stools turned out to be perfect and added tremendously to the decor. May 11, 2014
Rated 4 out of 5 by perfect for what we needed i've had these for a month now and they're exactly what we needed. they're sturdy, and more comfortable than what i thought. true the foot bars aren't as comfortable for bare feet but a very minor issue. I will probably end up staining the tops darker as right now we have about 4 types of different wood in the kitchen. overall a great product, came quickly, no assembly, sturdy May 7, 2014
Rated 5 out of 5 by High quality and good looking The stools have received plenty of compliments and they go great in my loft. April 21, 2014
Rated 5 out of 5 by Love them! This is the first time I've ordered with Ballard Designs and am impressed. The stools came three days after ordering, they were packaged well, solid and beautiful. Not cheaply made at all. I love the vintage look and they fit perfectly in the decor. Thank you for a fantastic transaction. I will be a repeat customer. March 21, 2014
Rated 5 out of 5 by My art stool I was extremely pleased with the quality and overall design of the stool. I am using it in my painting studio and it is perfect !!! March 21, 2014
Rated 5 out of 5 by great for my studio I have been searching for a solid functional stool for some time and after and exhaustive on line search found Ballard and this stool and decided to give it a try. An expensive stool for an art studio, but still, it has the comfort and the design, and it's build solid. Excellent product - I might buy another. March 4, 2014
Rated 5 out of 5 by Nice bar stools Sturdy design, good quality, not too heavy so they are easy to push under the counter, seat is not too big either, perfect for the occasional need to sit at the counter. Seat slightly wobbles as expected since it sits on a spindle. Sturdy packaging. February 20, 2014
Rated 5 out of 5 by The product is high quality and great features. I love the quality of the proudct, the functionality, and the look. These stools are adjustable to any height. I have 3 of them now and plan on purchasing more. February 12, 2014
Rated 4 out of 5 by Just as shown in the catalog The stool is just what we wanted and is just like shown in the catalog. February 3, 2014
Rated 5 out of 5 by Versatile and good-looking I love this stool and I suspect I use it in in more ways than most people. I selected the backless version because it takes up almost no visual space, tucking neatly beneath the overhang of my small kitchen island. The seat is comfortable but I wish the pecan had a slightly darker stain -- it looks a bit too new for the industrial-style metal framework. I imagine it will darken with age and use, though. The height adjusts easily with a simple screw. I should mention that my apartment is rather small and includes a fiber studio with weaving looms, spinning wheels and sewing equipment. There simply isn't room for furniture that doesn't work hard. I use this stool at full height for breakfast and food prep at the kitchen island. Swiveled way down, it's a perfect spinning stool. Midway, it works for sewing, weaving or desk work. And it looks very stylish doing all these things. I am thinking about getting a second one.... February 2, 2014
Rated 5 out of 5 by Love these stools! We looked for several months for stools that would look good and be comfortable. We found them!! January 18, 2014
Rated 5 out of 5 by Love these unexpected stools! I was looking for something different when I started searching for barstools. I have traditional cabinets, but didn't want traditional barstools. When I saw these I knew they were it! Love that they are adjustable, the seat is the perfect size to accommodate everyone, and they aren't bulky. November 20, 2013
Rated 5 out of 5 by So happy with these stools! Love the adjustable height, the look and the comfort of these stools. I highly recommend them. My neighbor saw them and ordered 5 for her house. They came super fast and required no assembly...Great price as well! November 14, 2013
Rated 5 out of 5 by Our stool is perfect for the kitchen counter Just what we needed for the kitchen - helpful when we have lots of prep to do and standing gets tiring. We can adjust for our different heights. September 23, 2013
Rated 4 out of 5 by Great counter stools Great counter stools, especially for the price. Good rustic look and nice finish on wood seat. Only complaint is the bottom rubber guards (which help to protect the floor) look a little cheap. September 19, 2013
Rated 4 out of 5 by Good construction but could use some varnish Great stools - we bought three for our kitchen island. Very sturdy construction, came completely assembled. The only thing I would change is for the seats to have a coating of varnish as clothing doesn't slide completely smoothly over the surface. We will likely do that ourselves but it would be nice if BD offered it with a low-gloss varnish so it's smoother getting on and off the stools. September 18, 2013
Rated 5 out of 5 by Stools are well made and very comfortable. Love them!! I purchased 2 of the allen stool for my kitchen. they are comfortable to sit on. the foot rest is just the perfect height. they are sturdy and do not feel as if they would tip over. September 15, 2013
Rated 5 out of 5 by Love, love, love this stool! It's so cool and rustic looking. I cant wait to buy 3 more to make a complete set. Started with one just to see how it looked in my kitchen. It's amazing. September 12, 2013
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Product:ST293-Allen Stool

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