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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Allen Stool 4.7 5 78 78
Nice stool in this price range Nice stools overall. We shopped around a lot and even bought a different set so we could compare to these when they arrived. The wood was dull with a bit of a yellow undertone and didn't blend well in our cherry kitchen. I applied a deep brown hickory stain and satin poly and they now look much richer and finished. One of the stools has a place with uneven threads apparently because it gets hard to turn the seat every so often. Since we won't be adjusting them routinely, it is not an issue for us. Although I suspect it might be if you have kids that want to spin on them. They are solid, sturdy stools. No regrets. September 27, 2012
Easily broken The stool looks great and feels sturdy but the adjustable screw was easily and quickly "stripped" and the stool just spun around and wasn't level. I ordered 4 and 2 broke within two months. I don't have children and the stools weren't used very often so this seems like a design flaw. February 26, 2013
I am very happy with my stools. I love these stools! The design and comfort are wonderful. My only issue! is that one stool (of four) has a sharp bit at the seam around the seat. I am looking into having this fixed locally rather than sending back. It is too big to send back for such a small issue. The wood seat is so nice. They really are better than expected. I would definitely reccomend them. August 10, 2012
Better than the photo I love this stool. It is great quality and rather weighty. It has a nice, solid, thick piece of wood for the seat and is quite comfortable. Love that you can raise or lower the seat height and that it swivels, but the seat does not feel loose or floppy. The style would go with many styles of decor. June 6, 2012
Love these stools! In addition to shopping in several stores, I spent hours upon hours searching the Internet for just the right stools for my updated kitchen. I knew I wanted industrial-look counter height stools with a swivel seat. Many of those I found were rather cheap looking or way out of my price range. I read all the reviews on the Allen Stool (as well as all the others), and I admit I was a little concerned about some of the comments about the metal ring around the wooden seat having sharp edges. I decided to order them anyway because most reviews were great and I really loved the stool. They arrived on time and in perfect condition. No putting them together or sharp edges that needed attention. They are very sturdy and well-balanced. Everyone compliments the look, and my grandchildren love sitting on them. I recommend these to anyone who is searching for this style. I am very happy and satisfied with my choice. December 24, 2012
Nice looking, but wobbly We have gotten quite a few compliments on these stools...before people sit in them. We are using them at bar height so have them as high as possible and the seats are wobbly. We ordered 4 and two of the four do not sit evenly and rock back and forth. Ballard customer service gave us the option to return them but I had already disposed of the boxes. It would have been a hassle and I didn't want to start the year long search for the perfect bar stool all over again, but every time I sit in them I wonder if I should have. I bought these based on the good reviews of others, so maybe we just got lemons. December 25, 2012
Love it! The Allen Stool is even better in person than it was in the catalog. It looks perfect in the space I provided for it. This product and all the products I've ordered from Ballard's over time have been winners. Thanx. April 14, 2012
Good construction but could use some varnish Great stools - we bought three for our kitchen island. Very sturdy construction, came completely assembled. The only thing I would change is for the seats to have a coating of varnish as clothing doesn't slide completely smoothly over the surface. We will likely do that ourselves but it would be nice if BD offered it with a low-gloss varnish so it's smoother getting on and off the stools. September 18, 2013
Suggest Light Use - Metal Bent I bought three of these stools. After one year of light use one of the stools has a crooked seat (appears the metal is bent). Nobody weighing more than 180lbs has ever sat on them and they are only used on the bottom setting so I can't call these "heavy duty". The look is very nice though. I don't regret buying them for the price (on sale) but I think if you are looking for something to have forever, or if you expect any big men to sit on them, this is not the stool for you! May 18, 2014
Old world charm and very sturdy I love these stools. They have an old world look and are very attractive. They are also easily adjustible by height and are very sturdy. They are heavy enough that you feel stable while sitting on them. They exceeded my expectations. September 16, 2012
Fabulous in our coastal cottage After a thorough search in stores and online these were our choice for best design at a reasonable price. We barely had them out of the box and guests for the 4th of July were trying them out and complimenting us. The stools look especially well with our cabinets (teak stained mahogany). Also, bottom line, they are very sturdy. August 16, 2012
These Stools are exactly what I was looking for. The quality is excellent; the stools are sturdy. I am very pleased. These Stools are exactly what I was looking for. The quality is excellent and the stools are sturdy. I am very pleased. August 15, 2012
Allen Stools These Allen Stools are gorgeous, I have received so many compliments on them, they have such a classic, vintage charm, I would most definitely purchase them again! July 2, 2012
Great Stool Received this stool after a 3 month back order. Worth waiting for. Gave it to my husband as a birthday present and he thought it was great! July 3, 2012
perfect for what we needed i've had these for a month now and they're exactly what we needed. they're sturdy, and more comfortable than what i thought. true the foot bars aren't as comfortable for bare feet but a very minor issue. I will probably end up staining the tops darker as right now we have about 4 types of different wood in the kitchen. overall a great product, came quickly, no assembly, sturdy May 7, 2014
exceeded all expectations Nervous when ordering but these stools turned out to be perfect and added tremendously to the decor. May 11, 2014
Love these unexpected stools! I was looking for something different when I started searching for barstools. I have traditional cabinets, but didn't want traditional barstools. When I saw these I knew they were it! Love that they are adjustable, the seat is the perfect size to accommodate everyone, and they aren't bulky. November 20, 2013
So happy with these stools! Love the adjustable height, the look and the comfort of these stools. I highly recommend them. My neighbor saw them and ordered 5 for her house. They came super fast and required no assembly...Great price as well! November 14, 2013
High quality and good looking The stools have received plenty of compliments and they go great in my loft. April 21, 2014
perfect adjustable stool for my down-sized retirement living All three of my kids have tried to spirit away these stools! Everyone who sees them loves them! July 1, 2012
Great counter stools Great counter stools, especially for the price. Good rustic look and nice finish on wood seat. Only complaint is the bottom rubber guards (which help to protect the floor) look a little cheap. September 19, 2013
Great stools with personality I just redid my kitchen and needed stools for the center island. Matching upholstered stools was difficult and I was trying to avoid custom upholstery. I found these stools and they really look good. My kitchen has distressed wood floors and cabinets with stainless appliances and they fit in. They're comfortable enough with the wood seat and seem sturdy and well made. I get a lot of compliments on them and like that they're a little unexpected and vintage looking. I wish there was a matching chair for the desk. July 1, 2012
Great stool for price The allen stool arrived protectively packaged, fully assembled, undamaged. Love the transitional look, height is adjustable, though we leave it at one position. Finishes are exceptional. Would recommend product! September 17, 2012
Great Stool! Love these stools! I was looking for a stool with a somewhat industrial look without a giant price tag and these really fit the bill. Very sturdy and great looking too! September 21, 2012
Met all expectations Love the Allen Stools. Love the look and feel. Have had them a short time, but except them to wear well and age beautifully. September 16, 2012
rustic stool is perfect My stool arrived in beautiful condition. It is ideal for my kitchen and sits next to the butcher block island for use. September 16, 2012
Love them! This is the first time I've ordered with Ballard Designs and am impressed. The stools came three days after ordering, they were packaged well, solid and beautiful. Not cheaply made at all. I love the vintage look and they fit perfectly in the decor. Thank you for a fantastic transaction. I will be a repeat customer. March 21, 2014
Versatile and good-looking I love this stool and I suspect I use it in in more ways than most people. I selected the backless version because it takes up almost no visual space, tucking neatly beneath the overhang of my small kitchen island. The seat is comfortable but I wish the pecan had a slightly darker stain -- it looks a bit too new for the industrial-style metal framework. I imagine it will darken with age and use, though. The height adjusts easily with a simple screw. I should mention that my apartment is rather small and includes a fiber studio with weaving looms, spinning wheels and sewing equipment. There simply isn't room for furniture that doesn't work hard. I use this stool at full height for breakfast and food prep at the kitchen island. Swiveled way down, it's a perfect spinning stool. Midway, it works for sewing, weaving or desk work. And it looks very stylish doing all these things. I am thinking about getting a second one.... February 2, 2014
My art stool I was extremely pleased with the quality and overall design of the stool. I am using it in my painting studio and it is perfect !!! March 21, 2014
Nice bar stools Sturdy design, good quality, not too heavy so they are easy to push under the counter, seat is not too big either, perfect for the occasional need to sit at the counter. Seat slightly wobbles as expected since it sits on a spindle. Sturdy packaging. February 20, 2014
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Product:ST293-Allen Stool