Rated 1 out of 5 by AMM531 DO NOT BUY THIS STOOL
The quality of this stool is awful. We ordered 3 stools and all came scratched in the legs. These were returned for another set of 3 stools and all came scratched even worse. All over the legs and back rest. As prior reviewers have mentioned the chairs come poorly packaged (the legs and back rest are exposed to the packaging materials) which is likely what caused the scratches. I'm in disbelief at all of the positive reviews on these stools. They do look nice from afar, but the quality is absolutely horrendous. 3 months after returning I am still trying to locate my refund - be warned in purchasing this subpar quality product.
August 15, 2016
Rated 5 out of 5
by Curlydee Quality product!
I love my new bar stools! They are exactly what I had expected! I had accidentally ordered the backless stools and called to change the order. They were so friendly and immediately stopped shipment and reordered the correct stools. I couldn't be happier with my new purchase. They are very sturdy and high quality!
August 5, 2016
Rated 5 out of 5 by Explorer Terrific choice
The simplicity of the Allen Stools are perfect for our counter in the "great room". They have a rustic character that is complimentary to our our casual decor.
July 1, 2016
Rated 3 out of 5 by Mickeysmug This product didn't live up to my expectations
Not the quality I was hoping for. I'll use them for a year or two and then I'm sure I will replace them with something sturdier. They look nice but they don't feel veery safe
June 28, 2016
Rated 4 out of 5 by seaandsand Very happy with these stools!
After shopping for a while for new barstools and finally settled on these. Have not been disappointed..
June 23, 2016
Rated 1 out of 5
by TeresaB Distressed look on footrests?
I love the look of these stools but 12 of 12 (3 separate deliveries of 4 stools) that I received of the pecan/dark gray had missing areas of paint that looked like the paint had been scuffed off of the footrest by shoes. This was only on 2 opposite sides of every stool. I thank Ballard for trying to resend me stools that didn't have this. Only on the 3rd try did customer service say they must made that way on purpose. I am returning the third set as I don't feel new stools should look like this. Some might not mind the worn look. If it comes that way from the manufacturer then I would have appreciated a note in the product description.
June 7, 2016
Rated 5 out of 5 by StaceyM47 Perfect stool for industrial look
I have my stools about half way as tall as they can go and they don't wobble very much. Some scratches in black finish, but I love it for the look of the patina. Perfect for a farmhouse or industrial style home.
June 4, 2016
Rated 1 out of 5 by CaryJ Do not buy the pecan finish
I love the look and quality of the stool but do NOT buy the pecan finish. I ordered three chairs and all arrived with the finished scratched away from all chairs. Ballard was great about exchanging them but the new chairs were scratched as well. If something rubs the chair the finish is gone.
May 26, 2016
Rated 5 out of 5 by Shady Love them!
Stools are very eclectic and work perfectly in my new open concept home!
May 25, 2016
Rated 5 out of 5 by riverhousenana Excellent bar stools
Exactly what I wanted in a bar stool - sturdy, adjustable, swivel seats, great style, reasonably priced, shipped quickly and without damage!! Thanks Ballard!
May 24, 2016
Rated 5 out of 5 by MichelleBD Great product!
Love the look! The only problem I see is that the back hits the metal and makes a loud noise.
May 21, 2016
Rated 5 out of 5 by Linie Product was well made!
Counter stools arrived in a timely manner, well packaged and in perfect condition. Stools look sleek and compliment my kitchen counter. I was so pleased with the counter stools that I have ordered the matching backless stools. I have recommended Ballard to my friends and family!
May 16, 2016
Rated 1 out of 5 by seabreezegal Loved the look - to unstable
Ordered (4) barstools, loved, loved the look of these. I had been looking for a long time for stools and these seemed to be the perfect match. I did read the other reviews stating they were unstable when the seat was screwed to counter height however there were so many "good" reviews I decided to take a chance. They arrived today on time and was so excited. I opened up one...first the seat is much smaller than they look in the catalog (got my tape measure and the width specs are for the base not the seat), they are very pretty, however once getting the seat to the proper height (about 3/4 to the top) they are VERY unstable. I am not a big person - actually on the small size - and the seat was wiggling and the stool was unstable. Now the good part - I called and spoke to a very nice customer service rep who walked me though sending these back. I then ordered another item that I believe/hope will be a better choice. They are almost twice the cost - I guess you get what you pay for.
May 13, 2016
Rated 4 out of 5 by onerebecca Good Stools
First of all, I purchased 5 stools (one without the back rest) because my basement is an industrial décor. So these stools are perfect. What I'm not happy with is the way that the seat wobbles once I raised them to be higher, so that they would be the right height for my bar. The stools are fine if you leave them on the lowest height, but if you raise them, the seat tends to wobble.
Overall, the stools are good and as pictured online. I'm glad I bought them on sale. I've included pics, because I'm a fan of pics when trying to pick out merchandise online.
May 5, 2016
Rated 5 out of 5 by BallardDesignsRocks Beautiful!
Love these bar stools. Appreciate the "no assembly required" for sure. Arrived as scheduled and in perfect condition. Excellent packaging. Highly recommend.
April 1, 2016
Rated 5 out of 5 by snazydecor Absolutely Perfect!
We are in the process of renovating our kitchen and
eating area. We choose 2 of the Zinc swivel counter stools
and 2 of the Zinc swivel counter stools with backs to be
used around the island. Couldn't have made a better
choice. The are constructed very well with good
support inside the legs, swivel well and enhance our new
kitchen. The seats are very comfortable. We may buy more!
December 21, 2015
Rated 4 out of 5 by Sandyinmb Great stools
I love these stools. The only reason I did not give it 5 stars is because the back hits the upright bars when you lean back or forward making a clanging noise (metal against metal). I used felt pads on the backs which solved the problem.
I wish Ballard's made a seat cushion for them. I know that would change the look from industrial, but it would be nice to have the option.
November 3, 2015
Rated 4 out of 5 by Excalibur Looks just like picture
I like these stools. They look just as pictured except the metal finish is dark grey, not black.
October 26, 2015
Rated 3 out of 5 by MissMazuno The product is beautiful but concerned about my wood floors
The stools are very nice looking, well constructed, however I an concerned about my wood floors. They have small rubber feet that I tried to put felt pads on like I do with all of my other furniture to protect my floors. The pads will not stick to the bottom of the stool legs.
October 15, 2015
Rated 4 out of 5 by MellowintheAM Simple lines and stylish.
We wanted kitchen stools that were simple in structure yet comfy enough to linger over morning coffee. Really like the platform for my feet and the swivel feature. These stools fit the character of the room but are not a focal point.
July 12, 2015
Rated 4 out of 5 by IluvBD Packaged ready to use
I purchased two more of these stools to go with the first two I had. Received plenty of compliments and needed extra seating. Easily adjusts for short or tall people and the industrial style can fit with a lot of different design styles. Love my stools.
July 9, 2015
Rated 3 out of 5 by ksfio Nice but expensive
These are similar to my previous stools I owned (that were recalled from another store) so there are things I like about my old stools and things I like about these. I do like the foot rest on these and the back, although it seems a bit flimsy. I'm not impressed with the connection between the wood seat and the metal cuff that goes around the wood - some places are rough and not flush. Also, some of the finish is chipping off of the metal seat - so it looks like I'm going to have to ask for a replacement soon, on at least one of them. Serves it purpose, but for the price I wish the quality was better.
June 14, 2015
Rated 1 out of 5 by Erp72 poor quality and received damaged
I ordered four of these for a pub table. The first one I opened was scratched on all four legs including the back rest. These were not just small chips or scratches they were all scratches about 6" long. The wood color of the seat was much lighter than appears in the pictures on the website. The adjustable seat was very wobbly. We were disappointed and sent them back the next day.
June 4, 2015
Rated 5 out of 5 by principal This product was perfect!
We were first time buyers and could have been more pleased. We purchased 5 Allen Stools with Back Rests for our new vacation home. The items were packaged so well and were in perfect condition upon opening. Customer service was excellent. I had called with some questions prior to the order. They were so helpful and answered all my questions. We would definitely purchase from Ballard again.
May 4, 2015
Rated 5 out of 5 by ConnieS Love the look!
We just now unpacked them and had the first "sit down" in them. We do love the look, sturdiness, comfort of them. The back pivots which greatly adds to the comfort. Bottom of the legs has a good rubber layer attached, so I'm not as worried about my wood floors. Delivered when expected in great condition.
May 1, 2015
Rated 4 out of 5 by Jackie922 Very solid for the price may need cushion
I was happily surprised to get this stool and see how solid the construction is on the base. I have had stools fall apart and lose screws all the time. These are solid so no screws to come lose.
The seat is wood so naturally not the most comfortable if you prefer a soft landing. :) I may get cushions.
May 1, 2015
Rated 5 out of 5 by kerrftzgrld I love the stools!
I also love that they can be counter or bar height. I may redesign my kitchen but they will work no matter what I choose!
April 28, 2015
Rated 5 out of 5 by bbmom8 Great look, feels like quility
We purchased these for our study space in our homeschool room. We wanted a look like this, but NEEDED adjustable heights for our children's varying sizes. These were perfect and look "cool".
April 28, 2015
Rated 5 out of 5 by JGRinOV Perfect stools for us...
We've had these stools for a while and really like them. They are nicely built with very substantial materials. Being easily height-adjustable makes them especially comfortable for everyone and the swivel feature allows them to stay in one place, rather than being dragged on the floor to make getting on/off easier. Theses were the perfect stools for our large kitchen island!
April 24, 2015
Rated 4 out of 5
by alleykat Beautiful bar stools
I really love the look of these Allen stools, I think they look even better in person. Both, the wooden seat and the metal are high quality. The backrest tilts as you sit in it, for comfort...but, the stool wobbles a bit and I do wish the seat was little bit bigger.
April 5, 2015