Return to Shopping Cart
false header 1
false header 2
  30 6 0 More More text html 2000 300
Please enter valid email address. Your password will be reset and sent to your email account.
Enter your Email Address and click 'Continue'
Example: For further assistance in retrieving your
password, please call:

(800) 536-7551
Submit Cancel Forgot Password Close /BallardDesigns/US/Global/Popups/forgot_password Enter your email address

If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

false pdp {"scheme":"product1_cr"}
false pdp {"scheme":"product2_cr"}
Rated 4.1 out of 5 by 28 reviewers.
Rated 5 out of 5 by Gorgeous and durable rug I have 4 cats and a dog, and this rug stands up to their traffic, fur and even occasional clawing. It was the latter I was worried about - and it came through with flying colors! The rug is true to the pictured color, and is both sturdy and feels great under bare feet. Wonderful! August 26, 2016
Rated 2 out of 5 by Colors very dark, medallion shapes, Very large The cream color reflected in the photo of the rug in the catalog did not resemble the real colors in the rug. It's more of a dirty sand color. The gold tones are not gold, but more beige. The loop wool feels very soft to the touch. The sample was misleading. February 10, 2016
Rated 5 out of 5 by Beautiful Rug! This is the first time we've ever ordered anything from Ballard and we are beyond pleased with our rug. My only surprise was that the gold color was not as vibrant as I thought it would be, but I should have read the reviews, as that has been the concern of others, as well. For any potential buyers, I recommend ordering the swatch. The quality is absolutely beautiful and it fits very nicely into our space. I'd love to order another one for our dining room! January 6, 2016
Rated 1 out of 5 by not at all like pictured I was so looking forward to the rugs as I had been looking for one with the cream back ground. What arrive was more in the brown/tan family. Not even close to a creamy background. Quite disappointing! December 7, 2015
  • 2016-10-27 T08:30:19.331-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_28, tr_28
  • loc_en_US, sid_RT251, prod, sort_default
2 next>>
Product:RT251-Allegro Hand Hooked Rug

Welcome to your Idea Board

  1. Grab your favorite Ballard items from the site, and drag and drop them here.
  2. Login/Register for convenient access to your Gift Registry and Wish List.