Ballard Designs
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Adriana Bed

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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We offer free swatches of all our fabrics. $6.00 Shipping and Processing. Ten swatch maximum.

Adriana Bed is rated 3.5 out of 5 by 4.
Rated 5 out of 5 by from Great bed We bought this bed in 2008, in Ecru velvet. It was easy to assemble, sturdy and has virtually no wear despite moving twice. Ours holds a relatively heavy memory foam mattress and box spring without problems.
Date published: 2011-07-12
Rated 5 out of 5 by from A conform and beautiful bed it is a great looking and conform bed. love the design with soft headboard and without foot board.
Date published: 2012-03-10
Rated 3 out of 5 by from Attractive and stylish I received my full-size Ariana bed on 4/10/13. Immediately I noted two problems. First, there is a 5-inch gap in length between by brand new Tempurpedic mattress and base and the headboard and footboard. Since mattress sizes in the US are standard, I can't understand why there is such a large gap. The sides of the mattress/base fit perfectly with about one inch to spare on each side.Overall, the bed is aboaut 3 inches too long in the full size. The second and more serious problem is that only two slats were included in the shipment. One goes at the head and the other at the foot. I think the bed definitely needs at least one and perhaps two additional slats to support the weight of the mattress/base in the middle of the bed. One reviewer noted that over time the mattress sagged. This was probably due to this lack of support in the center. I will ask Ballard Designs to send the additional slats for my bed. The headboard was somewhat wrinkled in a few places but I was able to steam out the creases. One small problem was that my white glove delivery man did not know how to assemble the bed. After he left, I set it up myself. On the whole, I'm pleased, assuming I am able to obtain the extra bed slats.
Date published: 2013-04-11
Rated 1 out of 5 by from This bed did not last I purchased this bed in spring of 2006. From fall of 2006 to fall of 2008 I slept in the bed a few nights a month. From 2008 until winter 2011 we used this as the master bed. When the bed began to sag, we assumed it was the mattress (although it too was from 2006) we switched with the new one in the guest room and found that was not the problem, we then assumed box spring and replaced that, only to find that the real problem is that the side rails had bowed so that even adding slats will not work. I am 105 pounds and my husband 160 so this is not a weight issue, it is simply a quality issue. Both of our guest room bed frames are significantly older than this and are still in tact, and we now have to purchase a new bed.
Date published: 2011-05-31
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:SU003-Adriana Bed

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