Customer Service
- About Us
- Account Management
- Catalog/Email Subscriptions
- Contact Us
- Design Trade Program
- Gift Services
- Order Information
- Popular Questions
- Privacy Policy
- Product Information
- Promotions Policies
- Retail Information
- Return Exchanges Policy
- Shipping Information
- Webmaster
How can I request my password?
To retrieve your online account password, please follow these steps:
- Click Here
- Enter the email address you used to register your account.
- And we will email you your password.
Can I make changes to my Ballard Designs account?
You can change your Ballard Designs online account information at any time by visting "My Account" from the home page. Simply log-in to your account using the original e-mail address and password you used to initiate the account. Once you are logged in, you can use the "My Account" window to view and make changes to:
- Contact and billing information
- Credit card information
- E-mail preferences, including e-mail address changes
- Account sign-in information, including user name and password




