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Customer Service

How can I request my password?

To retrieve your online account password, please follow these steps:

  1. Click Here
  2. Enter the email address you used to register your account.
  3. And we will email you your password.

Can I make changes to my Ballard Designs account?

You can change your Ballard Designs online account information at any time by visiting "My Account" from the home page. Simply log-in to your account using the original e-mail address and password you used to initiate the account. Once you are logged in, you can use the "My Account" window to view and make changes to:

  • Contact and billing information
  • Credit card information
  • E-mail preferences, including e-mail address changes
  • Account sign-in information, including user name and password

Welcome to your Idea Board

  1. Grab your favorite Ballard items from the site, and drag and drop them here.
  2. Login/Register for convenient access to your Gift Registry and Wish List.