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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)
O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.
Express Delivery Express orders received by 4 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.
Abbott Drop-Front Desk is rated
4.2 out of
Rated 5 out of
Great for small spacesThis was the perfect desk for me. I wanted something small to put in our master bedroom for my computer. Love the distressed white with the blue insert...very cute!
Date published: 2015-09-28
Rated 4 out of
Easy to assemble! Love interior color!This desk looks just like its photo. Love the interior paint color. It fits in the small space I needed it to fit into. The only thing is I wish it were a little more sturdy, but overall a great piece!
Date published: 2013-11-20
Rated 4 out of
Exactly what we wanted. A usable desk to fit in a small area.Easy to order. Came right on time. Usable amount of desk space. Fits perfectly in a small space. It is exactly what we needed.
Date published: 2014-04-16
Rated 4 out of
Small and simpleI echo some of the other reviews that this desk is not all that sturdy. With effort, a 6 year old could tip it over. However, it comes with instructions and hardware to attach it to a wall and once I put a chair in front of it, I consider it a non-issue. I knew all that before I purchased anyhow.
Having said that, this is exactly what I needed. It's small by all accounts. The teal color on the inside is slighly more grey than the picture shows, which was a pleasant surprise for me. The outside is a nice white - not too creamy, not to stark - and is very lightly destressed. The drawers at the top of the desk are indeed missing stops and pull out all the way, but the ones on the bottom do have stops.
This desk fits my Chrome book inside, is great for my son to pull up and do some homework, and holds a few pens, pencils, stamps, etc. Love it.
Date published: 2015-01-07
Rated 4 out of
Good size for small spaceThe desk is a good size for a small space and holds quite a lot. The construction is not high end but neither is the price so I'm very satisfied with the purchase.
Date published: 2014-03-13
Rated 4 out of
Perfect for the space.This desk is the perfect fit for a corner in my office. The drop front closes up when not in use which is great to cover up work in progress without having to file and unfile. The robin's egg blue interior is a nice touch.
Assembly can be a bit tricky, be careful not to overtighten the leg attachment to the desk body.
Date published: 2015-04-16
Rated 4 out of
Perfect size for my spaceI was hesitant to order this from a catalogue but after looking in stores for a long time, I figured I'd take a chance. I'm glad I did. The wood is beautiful, size is perfect and it was not too difficult to put together.
The only reasons I didn't give it a 5 are that the back should be finished in case I wanted to turn it around and the top drawers have no stoppers. They will fall out when you go to open them and can chip the wood if you are not careful.
Date published: 2013-10-28
Rated 3 out of
Vanity/DeskPros and Cons of this piece. I purchased it to use as a combination nightstand/vanity. The drop front is perfect for this - it comes down at night to hold my water glass, our baby monitor, iPad, etc. and then goes up in the morning to hide all of my make-up. Definitely a pro. Compact, smaller than many vanities which makes it perfect for our small (13 x 14) bedroom. It is fairly heavy and I wouldn't hesitate to place a laptop or something with more weight on the drop front, which is reassuring.
For the cons, this will most likely come down to personal preference, but I find the finishing touches cheapen the piece. The "distressed" finishes are merely painted brown lines on the edges. I can see the brush strokes of the white paint on the sides. The inside blue is a nice contrast, but there was a blue paint drip down one of the sides of the drop panel part. The top drawers do not have stoppers or glides, so they pull and push back in awkwardly, if it's not lined up correctly, and can easily be pulled out (may be a pro for some, depending on what is in the drawers; mine house lipstick and glosses).
I would purchase this desk again but only if the price better reflected the the quality of the desk.
Date published: 2016-03-28
Rated 2 out of
Price and Quality = DisappointmentI looked at this desk for a while before making the purchase. I liked the size, look, and color options; however, the price seemed a bit high. Since I've purchased many items from Ballard and been extremely satisfied, I decided I'd order the piece. I expected to (maybe) attach the legs because the description said some assembly. Again, for the money, I wasn't expecting to assemble the whole piece. Further, the back is not finished; the drawers easily get stuck or fall-out; and the wood is light-weight. I am very disappointed, but after assembly and attaching to the wall, not sure I want the hassle of returning.
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