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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.2 out of 5 by 13 reviewers.
Rated 3 out of 5 by Vanity/Desk Pros and Cons of this piece. I purchased it to use as a combination nightstand/vanity. The drop front is perfect for this - it comes down at night to hold my water glass, our baby monitor, iPad, etc. and then goes up in the morning to hide all of my make-up. Definitely a pro. Compact, smaller than many vanities which makes it perfect for our small (13 x 14) bedroom. It is fairly heavy and I wouldn't hesitate to place a laptop or something with more weight on the drop front, which is reassuring. For the cons, this will most likely come down to personal preference, but I find the finishing touches cheapen the piece. The "distressed" finishes are merely painted brown lines on the edges. I can see the brush strokes of the white paint on the sides. The inside blue is a nice contrast, but there was a blue paint drip down one of the sides of the drop panel part. The top drawers do not have stoppers or glides, so they pull and push back in awkwardly, if it's not lined up correctly, and can easily be pulled out (may be a pro for some, depending on what is in the drawers; mine house lipstick and glosses). I would purchase this desk again but only if the price better reflected the the quality of the desk. March 28, 2016
Rated 5 out of 5 by Great for small spaces This was the perfect desk for me. I wanted something small to put in our master bedroom for my computer. Love the distressed white with the blue insert...very cute! September 28, 2015
Rated 5 out of 5 by This vanity is just what I needed. I love this desk/vanity. Perfect size for my bedroom. Very easy to put together. Blue interior is a nice touch. alot of little compartments. June 4, 2015
Rated 4 out of 5 by Perfect for the space. This desk is the perfect fit for a corner in my office. The drop front closes up when not in use which is great to cover up work in progress without having to file and unfile. The robin's egg blue interior is a nice touch. Assembly can be a bit tricky, be careful not to overtighten the leg attachment to the desk body. April 16, 2015
  • 2017-01-19 T08:12:07.584-06:00
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Product:MO364-Abbott Drop-Front Desk

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