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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)
O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.
Express Delivery Express orders received by 4 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.
Abbeville 2-Drawer Cabinet is rated
4.6 out of
Rated 5 out of
LOVE!My Abbeville cabinets arrived today and I LOVE them! I ordered one each of the the 2-drawer and the 1-drawer style/size. I was a little worried initially because the boxes were on my doorstep when I got home, and one of the boxes had a big dent and tear in the cardboard, so I was worried the cabinet might be damaged. Fear not, Ballard did a great job of packaging the cabinets inside the boxes, so despite the box damage the cabinets were fine. Love that there is no assembly required too. I'm planning on using these as file cabinets, a standard letter-size file folder does fit standing up inside the drawers.
Date published: 2013-08-22
Rated 5 out of
I went back for more!I earlier purchased the larger Abbieville drawer chest. This was an addition to that item. As before, the quality of the product is excellent. It is simple but classy. Shipping was quick and the item was very well packed. I definately, would recommend this product.
Date published: 2012-01-07
Rated 5 out of
Great for file usage!Great looking heavy duty Tuscan Brown file storage goes well next to my computer in my laundry room. Only thing I would change is the width of the drawers would be wider so the files could face forward instead of sideways. The drawers glide very nice!
Date published: 2016-01-28
Rated 4 out of
Solid, functional furnitureWe bought two of these 2-drawer models, along with two of the 1-drawer models to stack together as night stands in our bedroom. They stack together nicely, as advertised. The quality for the price is very good. I was pleasantly surprised when they arrived, because I didn't have to put them together! The material is heavier and sturdier than I thought it would be. The finish looks warm, rich, and much more expensive than they actually were. We've been using them for about a month so far, and they still look brand new. The drawers go in and out smoothly.
Just a word of warning: Even though they stack very nicely, don't think that you'll be able to freely move the stacked cabinets around. There are two feeble strips of metal that connect the cabinets together (on the top, back corners only# with a single screw. If you tried to pick the unit up by the top, it would break easily.
My main complaint would be that the packing material is not eco-friendly at all. In fact, the styrofoam pieces #and there is A LOT of it) "shed" dozens of very small particles all over the house. It made a real mess. Pets or kids could easily get into that stuff if you're not quick about it.
Rich color and global spice with a practical, modern attitude. On the
outside, our Kowloon Cabinet looks like an 18th century antique. Inside, it has adjustable shelves, cubbies and cord management for media or linen storage. Double hinged doors open ...
A beautiful way to live with the electronics you can't live without.
Top drawer has flip-down front for additional surface area and opens on full-extension glides. Includes built-in power strip with four plugs, two USB ports with ample space for ...
Rising nearly eight feet in height, our Borghese China Cabinet is an
alluring combination of grand scale and old world Italian charm. Bun feet support crisply carved side rails and richly molded crown. Elegant wood doors that include locking hardware ...