Customer Service - Ballard Designs

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About Us

Account Management

Catalog/Email Subscriptions

Design Trade Program

Gift Services

Order Information

Popular Questions

How do I place an order?

Click here to find out how to place an order.

How can I request a catalog?

A full-color catalog is published monthly. Click here to request a catalog.

How do I return or exchange an item?

Click here to find out how to return your item.

How do you calculate shipping and processing charges?

Click here to find out more about shipping and processing charges.

Unsubscribe to emails and catalogs

Click here to Unsubscribe to our emails.

To Unsubscribe to catalog mailings email us your name and address. Please allow 90 days to be removed from our mailing list. Additonally you can call Toll Free: 1-800-536-7551 or send a written request to:

Ballard Designs
5566 West Chester Road
West Chester, OH 45069

Can I track my order on your website?

Click here to track your order.