Customer Service

    How to Order
    FAQ's
    Order Status

How to Order

We offer Ballard customers four easy ways to order:

Ordering Online

Ordering by Phone

You may order directly from any product page on our Web site simply by selecting the quantity of the products you wish to purchase and clicking on the Add to Cart button. Both Netscape Navigator® and Microsoft Internet Explorer® use a security protocol (SSL) to ensure your credit card information is secure. Call 1-800-536-7551 from 7 a.m. to 2 a.m., everyday, to speak one-on-one with a Customer Service professional.

Ordering by Fax

Ordering by Mail

Fill out the order form in any of our catalogs or download an order form here. Include your payment information and fax it to us at:

1-800-989-4510

Our Customer Service professionals are here from 7 a.m. to 2 a.m., everyday, to process your order. Please copy the form onto regular (uncoated) paper before inserting into a fax machine.

Fill out the order form in any of our catalogs or download an order form here. Send your order form and payment information to:

Ballard Designs - Order Department
5568 West Chester Road
West Chester, OH 45069

MISPRINTS: Ballard Designs has endeavored to ensure the accuracy of all information. We cannot however, be responsible for errors or omissions.
Take the Ask.com search engine with you. Download our IE Toolbar.