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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 140 reviewers.
Rated 5 out of 5 by What a beautiful fixture and so easy to hang! The fixture arrived quickly and out of the box it was a snap to hang - typical light, nothing confusing about the install. We have it in cream hanging over our eat in kitchen and it just looks amazing. June 27, 2011
Rated 5 out of 5 by Great product at the right price I'm delighted! I looked all over for a chandelier of this size, color, # of lights, etc., and at this price point. It's perfect! June 17, 2011
Rated 5 out of 5 by beautiful....even more than expected! I love the quality and loojk of this light. It is absolutely perfect in my dining room! I cannot wait to order another for my living room....Ballard quality exceeds even high end lighting stores I shopped in! June 15, 2011
Rated 5 out of 5 by Stunning Light We actually have two of these -- one in our kitchen and the other in our dining room. I've dressed the one in our dining room with some really pretty shades...just adding something like makes it look like a completely different light. Overall, beautiful quality -- even our electrician commented on how nicely packaged everything was! June 3, 2011
Rated 5 out of 5 by Beautiful Chandelier I absolutely love this chandelier! I bought it the burnt red shades to go with it. May 28, 2011
Rated 5 out of 5 by My dream chandelier I have been looking for 6 months for THIS chandelier.I wanted cream/white, with the ability to use the little lamp shades. Everything I found was too contemporary and metallic. I bought the spa color (light blue) silk shades, and they are a perfect match to the blue flowers on the cocoa background upholstery of the dining room chairs. The chandelier arrived in perfect condition (unlike one I ordered elsewhere) and was simple to install. I smile everytime I walk into my dining room, and turn on the light to admire the shades! May 13, 2011
Rated 4 out of 5 by Perfect size and style I had been looking for a chandelier for my dining room. The Talia chandelier was exactly what I was looking for. I also purchased the linen shades to go with it. A great value overall. April 15, 2011
Rated 5 out of 5 by This chandelier makes a beautiful addition in my bedroom. I wanted to replace the ceiling light in my bedroom. I decided to go with the Talia 6 arm chandelier. I also purchased 6 silk ivory shades to complete the look. I am so happy with it. It just adds a more romantic feel to the room. April 14, 2011
Rated 5 out of 5 by Beautiful! This fits perfectly in my dining room and I always get compliments on it. March 18, 2011
Rated 4 out of 5 by 6 Arm Talia Chandelier The chandelier matched perfect with my decor. I am very pleased with my purchase. March 17, 2011
Rated 5 out of 5 by Perfect update to my kitchen I added the green trimmed burlap shades to this chandelier and it looks awesome in my kitchen. Great design for a great price. March 17, 2011
Rated 5 out of 5 by Great looking chandelier ! I have this item hanging over my dining room table with a smaller version in my kitchen. I think they both look great and I've received compliments from everyone who has seen them. March 16, 2011
Rated 5 out of 5 by Love it! Nice style, good quality and reasonable price. I liked it so much in my dining room that I bought another one in cream for my kitchen. Very happy with this purchase. March 16, 2011
Rated 5 out of 5 by great size and color Just the right size and color for kitchen table area. It makes such a great statement and improvement in my room. I added shades and it looks very rich. March 16, 2011
Rated 4 out of 5 by The Talia Chandelier is just as described, not too big, not too small but just right! I was happy with the quaility of the Talia 6-arm chandelier. It is lighter than it looks so this makes it easy to install but yet it has the look of a much heavier fixture. I replaced an ornate antique chandelier with the Talia and I love the updated casual but elegant look it adds to my dining room. My only complaint is that the top ring is a bit bent so the chandelier hangs just a little bit to the right. No one seems to notice but me - I have a thing with uneven, paintings, lighting, etc! I have learned to overcome it instead of removing it and returning it in the hopes that a new fixture would be better. I recommend it but be sure to check that top ring before installing it! March 16, 2011
Rated 5 out of 5 by Love It! We love it. It exceeded our expectations. Easy to install hangs straight and looks great in our dinning area. Thanks Ballard Designs. March 16, 2011
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Product:LC237-Talia Chandeliers

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