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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 140 reviewers.
Rated 5 out of 5 by timeless piece!! simple, yet classy fixture...easy to assemble and the versatility with using different shades and enhancements at different times of the year!! November 7, 2011
Rated 5 out of 5 by Great color and size I love the Talia Chandelier. I searched for a long time to find a chandelier that I thought would look good in our formal dining room and I finally found it!! The price and the quality are perfect. My only complaint is that it took my husband a long time (12 + hours) to install it. It was not an easy task. And my husband is pretty handy so I didn't expect it to be as challenging as it was. October 27, 2011
Rated 5 out of 5 by Looks a lot more expensive than it is! This fixture is stunning! I followed design direction for fixture size as related to ceiling height, size of room and table. I like it better with shades, which gives a little more weight to the look, but either way, it is beautiful. I am a very satisfied customer. October 25, 2011
Rated 4 out of 5 by Beautiful and elegant, will go with any decor! I was so excited to update the lighting in my dining room and this fixture was perfect! It is elegant but still casual. Very pleased with my purchase. October 22, 2011
Rated 5 out of 5 by JUST RIGHT Love this chandelier, it fits perfectly over my new table in my new open kitchen/dining/family room. The dark bronze color is beautiful. October 15, 2011
Rated 5 out of 5 by very pretty Everything i was looking for, looks very expensive and very well made. Very happy with my purchase. October 6, 2011
Rated 5 out of 5 by What you see is what you get! Love the chandelier and love how it accents the room. It ties my kitchen to the dining room to the living room. Absolutely LOVE IT! September 30, 2011
Rated 4 out of 5 by Great Chandelier At A Great Price! I have been looking for over 2 years for the perfect rustic-looking chandelier for my dining space, and I finally found it. This chandelier fits the bill in every respect. It really has a great look -- that little touch of Old World. I also bought the shades, which really made it look even better. You couldn't find a better chandelier at such a great price. The only negative about the product is the instructions. If I hadn't had my handman do the installation, I could never have done it on my own ... I was missing several of the steps. BD, this issue really needs to be addressed. September 26, 2011
Rated 5 out of 5 by Great deal! This chandelier looks great and is looks to be much pricier than it is. Definitely happy with purchase. September 25, 2011
Rated 5 out of 5 by Beautiful! I purchased this chandelier for my dining room and I am very happy with it! I also purchased the cream linen shades with red trim. Love it! September 23, 2011
Rated 4 out of 5 by Nice chandelier I replaced the old 70's chandelier that was in the house to this contemporary one. It looks really nice because it is the perfect size for our table. (Make sure to follow Ballard's recommendation of how big it should be and the distance from the table.) I'm positive that it will look even better once I order the chandelier shades. September 22, 2011
Rated 5 out of 5 by Great chandelier! This chandelier looks great over my kitchen table. The finish is attractive and the light is well made. Would definitely recommend. September 21, 2011
Rated 5 out of 5 by Beautiful Chandelier We are updating our country home and found this to be the perfect chandelier for our small dining room. Often times, I catch myself standing and admiring it. Ballard Designs has never let me down! September 21, 2011
Rated 5 out of 5 by Gives an instant update! I absolutely love the look of this chandelier! It has given my tired dining room a great updated look for a very affordable price. I am extremely satisfied with this product. September 17, 2011
Rated 5 out of 5 by husband loves it My very picky husband loves it as do I. We used rubbed brozne cabinet pulls, door knobs and faucet which it complements beautifully.We did purchase shades for a more finished look great choice September 17, 2011
Rated 5 out of 5 by Simple Elegance I am tickled pink with what a statement this chandelier makes in our kitchen. It fits perfect with our motif! The quality is well worth the price... I love it! September 13, 2011
Rated 5 out of 5 by It was perfect! My new chandelier is exactly what I expected it to be. It looks beautiful in the dinette area of our kitchen. I love Ballard products. September 11, 2011
Rated 5 out of 5 by Simple Elegance I'd been eyeing the Talia Chandelier for quite some time--years to be exact! So when I finally decided I couldn't live with our old light fixture anymore...we purchased it. It's very light and brightens our entire room. The directions would maybe be confusing if someone didn't know how to install a light fixture, but hubs knew what he was doing and didn't have to rely on them. I can see how this might be fun for holidays--to hang ornaments from the arms or other do-dads. I am now on the hunt for round crystals to hang from them for an extra something. I love this light--it adds instant "wow!" September 9, 2011
Rated 5 out of 5 by Better than expected I was replacing a very dated brass chandlier in the dining room of my new home. I love the elegant yet casual look of this. I paired it with the linen shades in the grass color. It looks great. I may even add the crystals to it. It was easy to assemble and went up easily. And, to sweeten the whole thing, it was on sale!!! September 8, 2011
Rated 5 out of 5 by Beautiful Chandelier We were looking for a smaller chandelier for our eat-in area, which is next to our open kitchen. The kitchen has an island with a hanging downlight that we wanted our eat-in area light to compliment. The Talia matched the curves and flat ends to a "T". Very nice design and quality for the price.....just a perfect combination of both. We weren't dissappointed. This was our first experience with Ballard and we quickly ended up buying a ballard foyer light next! No dissappointments here. September 7, 2011
Rated 5 out of 5 by I would recommend this product Product is a great value, easy to assemble and hang. I would recommend this item. I used it in my breakfast area to replace a ceiling fan light. Looks great. September 7, 2011
Rated 5 out of 5 by Love this chandelier ! Beautiful in design and in quality ! I would recommend this to anyone ! September 4, 2011
Rated 5 out of 5 by The chandelier is just perfect! I had seen that chandelier in your catalog for years and had always liked it. I recently moved to a smaller home and the minute I walked in I thought about the chandelier...much to my surprise you have Document shades, which are perfect for my style. And the crystal drops...the whole thing turned out perfectly and the price was fabulous, September 4, 2011
Rated 5 out of 5 by Beautiful in the dining room! I purchased the 6 arm Talia chandelier in bronze to replace a very dated brass one that sorely needed a makeover! I also purchased the coordinating shades in the Document pattern and am extremely pleased with both! Shades are very well made with no rough edges or misaligned pattern. Very easy to switch out and looks so beautiful! September 4, 2011
Rated 5 out of 5 by Beautiful We love this chandelier. It is the perfect size and color for my kitchen! Hubby had an easy time with installation too. I needed to update from our shiny brass chandelier and this looks stunning with our white cabinets. I've looked at this light for a long time and am so pleased that I just went for it. I wanted to purchase the sea grass shades, but looking at the cost and the reviews, I just went to a home improvement store and purchased some ivory shades...much cheaper...I may even glue some sort of trim such as jute around the edges of the shade to "customize " them. Wish Ballard's shades weren't so expensive. September 2, 2011
Rated 5 out of 5 by Simply beautiful... I purchased the petite for my foyer and 6 arm for my dining room, they are gorgeous and affordable. Both chandaliers are light weight but very well built. I am completely thrilled with my new fixtures, what a difference a simple change makes!! August 24, 2011
Rated 5 out of 5 by Well made and with a soft natural bronze finish I am updating the look of my home and found the Talia chandelier the perfect transitional look for my dining room. It takes a classic look and combines it with a contemporary finish, the results are lovely! August 18, 2011
Rated 4 out of 5 by Not for the novice installer We are totally happy with the finished look and quality of the product. My only criticism would be with the directions. My husband is quite handy and has installed hanging fixtures and ceiling fans a number of times. The instructions were confusing/unclear and twice we had to improvise. August 6, 2011
Rated 5 out of 5 by Updates my kitchen beautifully The chandelier completes the small updates we've done to our kitchen. The room now feels modern and since we put it on a dimmer switch, we have the perfect light for homework or a romantic evening. It also looks great without any shades, saving us even more money! August 5, 2011
Rated 5 out of 5 by Beautiful Chandelier....... I absolutely LOVE it!!! I purchased the 6-Arm Talia in Bronze. I have been searching for an elegant, smaller chandelier for our bedroom for quite some time and am very pleased with my purchase. Beautiful quality and adds so much to the room! July 4, 2011
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Product:LC237-Talia Chandeliers

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