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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Talia 6-Arm Chandelier 4.8 5 139 139
Great light for the price! This light was exactly what I thought it would be. Good quality for the price. Eventhough it appears to have black or darker tones to it, it is more on the brown side. It didn't even matter, I still love it! It looks perfect in my kitchen. It was delivered quick and was packed well. Glad I took the chance and ordered it. February 23, 2014
Stunning Love it! Excellent quantity, great style, very pleased. February 14, 2014
Looks good, okay quality Aesthetically it fits right in and looks just the way I had hoped it would. The installation was easy enough. I give it four starts because the "candlesticks" are really just hollow tubes that encase the wiring for the bulbs. They're flimsy and you have to fight with them a little to get them to stand straight up. That part of the construction is cheap, but for the price it works. December 21, 2013
Great buy! I love this light fixture. It is everything that I liked in the picture. Looks great over a round table in the dining area. It arrived in a timely fashion and easy to install. December 18, 2013
Beautiful and well made. Searched for the right chandeliers for our entry hall that would look good but not be too costly. These are beautiful and are a great quality! We combined this with the smaller 3 arm chandelier for the entry and are very pleased with them both. November 30, 2013
Love this chandelier Great chandelier, just the right size and style for my kitchen/ family room. Have had lots of compliments from company. I also purchased mini lampshades which completely changes the look. I just got it ready for Christmas by hanging snowflakes from the arms. November 21, 2013
I really like the chandelier, but I wished I had gotten the linen shade as the contrast of the brown/ivory shade is too much. Love the chandelier, but I would recommend the linen shade as opposed to the ivory shade. I really do not like the contrast of the brown chandelier and ivory shade. November 21, 2013
Simple yet elegant Very pleased with the Talia 6-Arm Chandelier. It is a beautiful, elegant addition to my dining area. The price is right too. November 15, 2013
This product is just the right size over a dining table I loved this piece so much, I ordered the smaller one to match and am using them over two dining areas. I recommend highly. October 26, 2013
Excellent lighting for our dining room Beautiful, easy to install, sized right - great addition to our dining room. Would recommend this product and Ballard for quality and service October 25, 2013
This chandelier is well made and looks great. I used the six-arm Talia Chandelier in a two story foyer. I also bought the sea grass shades. I was afraid the lighting would be too low with the shades but it is just perfect. The 6-foot chain allows me to reach it for cleaning and to change bulbs. This is a big space but the six-arm was perfect. The fixture is beautiful but doesn't command attention or overwhelm you with TOO much chandelier. I love it. October 13, 2013
Love this fixture! We did a home remodel, and I purchased several fixtures at various stores. Every fixture purchased at the stores had something missing. But this fixture I ordered from Ballard's arrived complete, nothing missing! And I love it! October 13, 2013
Beautiful!! We purchased the Talia 6 arm chandelier in cream for our breakfast area, its beautiful!! Perfect size, love the color/finish! Paired it with the light beige linen shades and the lighting it supplies is beautiful, still enough light but with a warm glow! October 7, 2013
This light fixture has great charm! I am very happy with this charming fixture, I have more light in my dining area & it looks great! August 9, 2013
Beautiful chandelier This is a beautiful light fixture. I installed it myself and it could not have been simpler. It does NOT come with the bulbs so be prepared to buy those. I ordered the seagrass shades and agree with another reviewer in that they don't allow much light to shine through. Still, I was not disappointed. August 8, 2013
Two words....Love it Wow, what a beautiful chandelier! It arrived and was just as described by Ballard Designs. Very well boxed and fast shipping. Looks great in my dining room and was easy to install (or so my husband says:) August 7, 2013
Beautiful chandelier! We recently installed this over our table in our kitchen/great room. It looks fantastic! Provides a lot of light which we needed for the big space. Electrician had no problems installing. We couldn't be happier with it! August 7, 2013
Lovely lighting Once we got the fixture balanced and the shades on right, it's a beauty! This chandelier is the perfect touch to our new kitchen and eating area. It gives the room a touch of casual elegance! I'm looking forward to changing the shades at Halloween! August 6, 2013
A great buy. I love the chandelier. It's simple lines appeal to me and it works well in my small-ish townhouse dining room. I would definitely recommend it. June 2, 2013
Nice This item is very nice for the price. It was easy to assemble/install and adds a casual look to my dining space. May 24, 2013
They Changed Chandelier Manufacturers I have been wanting this chandelier for about 6 months and finally purchased it. I was disappointed in the chandelier that arrived. Ballard recently changed manufacturers and the replacement chandelier is a slightly different design. Look at the 9 arm Talia picture containing the three different chandeliers and you will see the current design. The two circular pieces on the center shaft are gone and the new bronze color is lighter than the older design. Disappointing. May 2, 2013
Love the look This is just what I wanted to put over my kitchen table. It may be a little large (probably could have gotten by with the 3 arm smaller one) but I think it looks nice. I plan to get shades for it soon. I think they would add some color to my room and make it feel a little more casual. April 3, 2013
Loving it! My husband and I were very pleased with this chandelier. We were looking for a dark metal to replace the shiny brass we have had for 25 years. This fit the bill perfectly. I have redone the room with brown and black accents. so this dark brown/black finish fit right in. The gold shades add a nice warmth to the light when lit and compliment my new window treatments. All in all a great price and value. March 19, 2013
I love the look of the chandelier. I love the look of this chandelier. It had to be assembled. I needed a electrician to install it so he assembled it. There were many pieces!!!! which was a little daunting. March 2, 2013
graceful, versatile, fits beautifully with different decor I have the 6-arm Talia and the 3-arm. The larger one is in a two-room studio in my backyard, where it's hanging below a beamed wood ceiling. It adds a graceful note to a somewhat rustic room. The smaller Talia adds charm to a more feminine bedroom. And I love the option of changing the lamp shades at some point to give it a different look. February 20, 2013
Gorgeous Chandelier It looks awesome in our dining room, changes the whole look!!! My only regret is not getting it sooner!! February 2, 2013
Excellent Purchase Love the chandelier! It looks great in my bedroom and it was easy to hang! January 14, 2013
Love it! I'm so happy with this chandelier! It looks amazing and has improved our dining room so much! It looks like it should have cost much more than I paid at Ballard. Thrilled! December 26, 2012
I love the Talia Chandelier. Everytime I walk into my kitchen where it is hanging, I am so happy I bought it. It makes my whole kitchen look warm and cozy! I love Ballard! December 19, 2012
Simple...Elegant...SUPER FAST SHIP!!! I ordered this on Tues night and had it on Thurs! I could not be happier! It is really worth every penny and looks great in my dining room. I ordered the copper silk shades..wanted gold but they were backordered til Jan. Copper looks better than I thought. Very pleased with this purchase. December 18, 2012
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Product:LC237-Talia Chandeliers